Experts Reviews · Company report
Christian Brothers Automotive Lakeland Heights logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%65+15.8Value 14%78+11Replies to reviews 7%100+7.1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Christian Brothers Automotive Lakeland Heights

Lakeland, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #570Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.8★ from 1,024 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Christian Brothers Automotive Lakeland Heights is better than 76% of auto repair shops.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Christian Brothers Automotive Lakeland Heights is better than 65% of auto repair shops.B
65
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Christian Brothers Automotive Lakeland Heights is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Christian Brothers Automotive Lakeland Heights is better than 78% of auto repair shops.B
78
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Christian Brothers Automotive Lakeland Heights is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Christian Brothers Automotive Lakeland Heights is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Christian Brothers Automotive Lakeland Heights for 8 kinds of job.

Christian Brothers Automotive Lakeland Heights for auto maintenance

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.64
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 90/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto maintenance”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#12 / 289
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 64 Google reviews tagged “Auto maintenance” · showing 20

Chelsey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

⭐⭐⭐⭐⭐ I can’t say enough good things about Christian Brothers Automotive, especially Dusty! He was so helpful with me trying to figure out what’s going on with my vehicle. I really appreciate the time, patience, and effort he’s put into helping me get answers and understand what’s going on. It’s not easy dealing…

Great priceAuto engine diagnosticVehicle InspectionAuto maintenance
roy4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★★★★

Your staff is outstanding. They not only diagnosed my problems, but made recommendations on how to treat it. Very grateful !

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceAuto brake repair
LotharLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My service was expensive but needed, and it was completed quickly, friendly, and professionally.

Reasonable priceAuto engine diagnosticEngine repairVehicle Inspection
Sharon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They do a thorough & professional job on all repairs! They are professional, personable, knowledgeable, & always helpful!

Reasonable priceBrakesAuto maintenanceOil change
Richard7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent, knowledgeable service with integrity. I highly recommend!

Reasonable priceAir & cabin filter replacementTire rotationsAuto maintenance
MickeyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I had a very good experience at Christian Brothers Auto, the place is very nice in the waiting room/bathroom. Everyone was very polite and it’s a great environment!

Great priceTiresSteering & suspension repairGeneral repairs & maintenance
Gerry13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

My new goto car service center. Excellent staff who actually kept me informed and had everything finished as promised. Plus they accept my extended warranty.

Great priceAir & cabin filter replacementGeneral repairs & maintenanceElectrical
Terry10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Excellent service very professional

Reasonable priceGeneral repairs & maintenance
CalebLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I definitely recommend Christian Brothers Automotive in Lakeland, Florida if you're looking for an honest, professional, and trustworthy auto repair shop. After years of taking my Toyota Tundra to another local mechanic, I decided to give Christian Brothers Automotive a try based on a recommendation from Heidi Jo,…

Customer photo from Caleb's reviewCustomer photo from Caleb's review
Reasonable priceGeneral repairs & maintenanceVehicle InspectionVehicle safety inspection
Gail4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I am very pleased with the service I received. Getting pictures of parts of my car was helpful in deciding what needed to be fixed or replaced. Everyone was very nice, polite and it is a very clean facility. I would definitely take my car there again.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceTire rotations
jason5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

Super professional and very time efficient. 10/10 would recommend

Great priceAuto engine tuningA/C installation & repairAuto maintenance
JLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Love the customer service and prices! They take care of America’s Veterans and are a superb American business! My thanks to the consummate professionals and the bilingual staff! SEMPER FIDELIS!!!

Great priceAir & cabin filter replacementTiresSteering & suspension repair
Todd7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

Took my car to the dealership they wanted to charge me $2400 for service took it to Christian Brothers told them what was wrong. They said it wasn’t what the dealer said. It was something else and only cost me $280. Very friendly honest service.

Great priceAuto maintenance
GaryLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

December 2025 CBA completed LOF, tire rotation and inspection very quickly. I highly recommend CBA for auto repairs and maintenance. Thanks March 2024 CBA completed LOF, tire rotation and brake inspection very quickly. I highly recommend CBA for auto repairs and maintenance. Thanks February 2023 CBA completed…

Auto maintenanceBatteryTire rotations
Debbie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I recently had my car mounts replaced and couldn't be happier with the experience. The service was prompt, efficient, and completed in a timely manner. The team showed great professionalism throughout the process—clear communication, knowledgeable staff, and honest recommendations. My car now drives smoother than…

TiresGeneral repairs & maintenanceVehicle Inspection
Maxine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I brought my car in for service as the check engine light was on. I was blown away by the professionalism and care that I received! My car was ready same day and delivered to my home!! I highly recommend Christian Brothers!! My sincere thanks to Dusty and the entire Team for the amazing service!! Thanks so much for everything!!

Great priceGeneral repairs & maintenanceEngine repairBrakes
Jim11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Christian Brothers has been clutch every time I ever need work done on my vehicles. It’s so refreshing to work with a Christian based company that I can trust! Dusty has been super helpful and understanding and patient as we deal with hunting down issues with a few of my vehicles. So thankful to have a place I can count on!

Great priceSteering & suspension repairVehicle InspectionWheel alignment
David12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very good. They provide their observation and allow the customer to remain in charge. They also give timelines pertaining to the repair that help the customer make a decision.

TiresGeneral repairs & maintenanceAuto engine diagnostic
Lee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We trust Christian Brothers in Lakeland with all our vehicles. Once again we received excellent service and amazing customer support. Needed an oil change, but also needed a new battery and serpentine belt. Everything was completed quickly and professionally.Thank you Dusty McLin and the entire team for quality service.

General repairs & maintenanceTire rotationsVehicle Inspection
JessicaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great mechanic shop great service nice people. Highly recommended always great experiences at Christian Brothers always anytime I'm kicking my car somewhere else not good results anyway Christian Brothers got my car in before the storm and fixed it the very next day I appreciate them and the diligence

Auto battery replacementGeneral repairs & maintenanceTire rotations

Show more auto maintenance reviews (44 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 55%Overpriced 7%Not sure 5%

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