Experts Reviews · Company report
Christian Brothers Automotive Lakeland Heights logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%65+15.8Value 14%78+11Replies to reviews 7%100+7.1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Christian Brothers Automotive Lakeland Heights

Lakeland, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #570Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.8★ from 1,024 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Christian Brothers Automotive Lakeland Heights is better than 76% of auto repair shops.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Christian Brothers Automotive Lakeland Heights is better than 65% of auto repair shops.B
65
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Christian Brothers Automotive Lakeland Heights is better than —% of auto repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Christian Brothers Automotive Lakeland Heights is better than 78% of auto repair shops.B
78
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Christian Brothers Automotive Lakeland Heights is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Christian Brothers Automotive Lakeland Heights is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Christian Brothers Automotive Lakeland Heights for 8 kinds of job.

Christian Brothers Automotive Lakeland Heights for brakes

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.47
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.89
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 75/100.How Job match is calculatedBuilt only from reviews Google tagged “Brakes”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#205 / 467
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.89%

All 47 Google reviews tagged “Brakes” · showing 40

Renee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

Way too expensive! Quoted 12,000. Seriously! Went and got a second opinion an was quoted 3,100. When I told them I was going to get my car to get a 2nd opinion they said “okay, come back if you need want too.” I felt like there was no care, Christian brothers sure.They charge $280 a hour for labor. My other quote…

OverpricedGeneral repairs & maintenanceAuto A/C rechargeAuto engine diagnostic
JasonLocal Guide · 27 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Great communication with the team at Christian Brothers. They were thorough with their report and told us what to expect. They stood by everything the told us and I will absolutely use them again in the future. Great customer service and great work!

Reasonable priceGeneral repairs & maintenanceBrakes
Sharon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They do a thorough & professional job on all repairs! They are professional, personable, knowledgeable, & always helpful!

Reasonable priceBrakesAuto maintenanceOil change
MickeyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I had a very good experience at Christian Brothers Auto, the place is very nice in the waiting room/bathroom. Everyone was very polite and it’s a great environment!

Great priceTiresSteering & suspension repairGeneral repairs & maintenance
Justin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’ve taken my car to Christian Brothers a couple times. All of the employees are so polite and knowledgeable. I would definitely recommend them over a dealership service any day.

General repairs & maintenanceVehicle InspectionBrakes
Ed3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great customer service, friendly store Had my transmission flushed, 4th time 200,000 miles, amazing how smooth it shifts Also had 4 new boat trailer tires and new brakes installed on the trailer They always do great work

Great priceTransmissionTire rotationsVehicle Inspection
Ron2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Follow up on a braje job they did. Got me in, checked it out, and replaced what was needed. No cost to me. GREAT JOB.

Brakes
Jayson3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★

I didn't get to comment on my last post, it was a bit pricey but everyone was nice and definitely listened to me.

Reasonable priceBrakesOil change
Maxine4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I brought my car in for service as the check engine light was on. I was blown away by the professionalism and care that I received! My car was ready same day and delivered to my home!! I highly recommend Christian Brothers!! My sincere thanks to Dusty and the entire Team for the amazing service!! Thanks so much for everything!!

Great priceGeneral repairs & maintenanceEngine repairBrakes
Melvin8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I took my truck to Christian Brothers in Lakeland, FL, for oil change and alignment for my Toyota Tundra truck, they did an awesome job, and I ended up getting my power steering service and rear brake service on my truck. Reasonable pricing.

Steering & suspension repairBrakesOil change
Jeff9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Very clean and professional atmosphere. Guys were very helpful. I will definitely recommend this company to all family and friends. I will be back.

General repairs & maintenanceAuto engine diagnosticBrakes
Rick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Friendly professional service.

Auto brake repairTire rotationsEngine repair
Jennifer3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Very clean building, Professional and nice.

BrakesTransmissionVehicle Inspection
Matt7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Quick, polite, and helpful

BrakesEngine repair
JoseLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Exelente Servicio

A/C installation & repairAir & cabin filter replacementAuto brake repair
Tim2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

So far so good, done on time, and to the point. Very well explained and courteous. Awesome work..

Auto brake repairAuto brake replacementBrakes
RenéeLocal Guide · 28 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I will absolutely use Christian Brothers for all of my auto care. These gentlemen are professional, prompt, and excellent about staying in contact with you every step of the way! They didn't try to take advantage of me and try to sell me something that I didn't really need. They had my car ready before it was…

Auto A/C rechargeAuto battery replacementAuto brake repair
John1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Clean, professional, fixes your issues car wise!

BrakesAir conditioningElectrical
Dom3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My car sat for 7 years and the talented people at Christian brothers was able to repair all the damage in a very short amount of time! Almost everything needed to be fixed in the vehicle but now it's road ready.

Auto brake repairAuto maintenanceAuto tire replacement
Peter8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great fast service. Changed our brake rotors and pads (and did a few other fixes) the same day I dropped it off. Very knowledgeable and courteous staff.

Air & cabin filter replacementBrakes
KLocal Guide · 129 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First time using Christian Brothers and won't be the last! Great team and service!

BrakesOil changeTire rotations
BenjaminLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super convenient, excellent communication: the way it should be done. I scheduled the work ahead of time and took advantage of overnight drop off process. I received an automated communication when they started the work, followed by updates with pictures, recommendations, and an estimate I could review and sign…

Auto maintenanceAuto tire replacementBrakes
Jason4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Second time I've used Christian Brothers for repairs. Setting up appointments, quick diagnosis/repair, and communication make this shop a pleasure to do business with. While nobody likes having a vehicle in the shop, this shop makes that experience as pleasant as possible and gets you back on the road. I highly…

Brakes
Amy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've been to Christian Brothers Automotive in Lakeland 3 times in the past 6 months for my truck or my husband's car. Every time we work with them it's a nice experience. They let me know what's wrong with our vehicle and then how much it will cost before they do anything. Their labor rates are fair and their prices…

Air & cabin filter replacementAuto A/C rechargeAuto maintenance
mary7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I first heard about Christian Brothers Automotive while looking for someone to do my brakes. A gentleman spoke up and recommended Christian Brothers Automotive. He said I highly recommend them they have been great with my vehicles as well as my daughters. I took my car over to them. I was very impressed with the…

Auto battery maintenanceBatteryBrakes
Matt12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Excellent service. I have not ever had to bring my vehicle back for issues taken care of the first time. Detailed inspections. Fair prices.

Auto maintenanceBrakesGeneral repairs & maintenance
James9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I found CBA to be very honest in their opinion of a needed repair. Another repair shop told me I needed a $900.00 repair which was not necessary. I have had repairs done recently on both our vehicles.

BrakesOil changeWheel alignment
Kirk2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Brought my truck in for a complete brake job at 9:30 without an appointment. I received a complete inspection report via text message with pictures by 11:30 and job was completed at 2:30. Excellent service.!

Brakes
MaryLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had recently had my truck serviced by a local tire chain for my tires, brakes and rotors, I was having problems and was referred to Christian Brother’s. I don’t ever rate anyone 5 stars ⭐️! But from the time I called to make my appointment, to my first visit, they have been extremely professional, curious and…

Auto brake repairAuto brake replacementBrakes
Ted7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The most professional automotive service repair station I’ve been to. Great people great service! Keeping you notified throughout the job. Top notch!

BrakesWiper blade installationOil change
Robin5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were amazing! They kept me up to date on what was going on with my car and had it done in a timely manner. Definitely will be going back.

BrakesEngine repairOil change
Randy10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Replaced our engine. Priced the job fairly and communicated well on what needed to be done. Completed the work early and worked with us on dropping off and picking up the vehicle after hours. Would highly recommend this shop to everyone!

BrakesEngine repair
Russell2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Great experience! I’ll return the next time I need automobile service or repair.

Auto tire replacementBrakesOil change
Tim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I am very pleased with the work the mechanic did on my truck and gene did a great job at telling me exactly what my truck needed overall it was a job well done

Air & cabin filter replacementAuto brake repairAuto tire replacement
Karen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

The best auto repair company that I've ever used! Very polite and professional. I will use them again if necessary and recommend them to friends and family.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Steve2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Rating only, no written review.

Reasonable priceTire rotationsBrakes
Cristina9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great priceBrakesVehicle safety inspectionAuto maintenance
Donna2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Rating only, no written review.

General repairs & maintenanceBrakesBattery
Paityn3 years ago★★★★★

Rating only, no written review.

Brakes
MatthewLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

BrakesOil changeTire rotations

Show more brakes reviews (7 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 55%Overpriced 7%Not sure 5%

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