How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%65+15.8Value 14%78+11Replies to reviews 7%100+7.1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREChristian Brothers Automotive Lakeland Heights
Lakeland, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #570Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.8★ from 1,024 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Christian Brothers Automotive Lakeland Heights for 8 kinds of job.
Christian Brothers Automotive Lakeland Heights for general repairs & maintenance
Clear ✕All 116 Google reviews tagged “General repairs & maintenance” · showing 60
There was some confusion on labor time with the initial quote, however they made it right and it was a quick in and out. Good customer service
Your staff is outstanding. They not only diagnosed my problems, but made recommendations on how to treat it. Very grateful !
Way too expensive! Quoted 12,000. Seriously! Went and got a second opinion an was quoted 3,100. When I told them I was going to get my car to get a 2nd opinion they said “okay, come back if you need want too.” I felt like there was no care, Christian brothers sure.They charge $280 a hour for labor. My other quote…
Even though my vehicle wouldn't cooperate with the issue while at CBA shop, they tried to get it to do the non crank many times. Didn't charge for the visit. I recommend Donnie and his all of your automotive services.
They are honest and try to help you out.
Thank you for taking care of my Mazda!! Always friendly staff and they gave a a courtesy ride home while they did the work.
CBA is friendly, fast and reliable! My transmission had been rebuilt two years ago and I wanted to make sure it was in good shape for a long trip and they were able to take care of it the same day. I have been using CBA for my vehicle since I moved to Lakeland.
I took my car there because it wasn't running right. They worked on it and told me it was ready. I picked it up and paid my bill, which was over two thousand dollars, and the first time I tried to drive it again after getting it home, it broke down. When I went back to talk to this place and told them what had…
Always a Positive visit and Learning experience with Ty, he goes above and beyond!!!
Great communication with the team at Christian Brothers. They were thorough with their report and told us what to expect. They stood by everything the told us and I will absolutely use them again in the future. Great customer service and great work!
Very professional and efficient. Everything was completed as expected. Great experience.... highly recommend! They've been taking care of my baby for years.
I had a very good experience at Christian Brothers Auto, the place is very nice in the waiting room/bathroom. Everyone was very polite and it’s a great environment!
My new goto car service center. Excellent staff who actually kept me informed and had everything finished as promised. Plus they accept my extended warranty.
Excellent service very professional
I definitely recommend Christian Brothers Automotive in Lakeland, Florida if you're looking for an honest, professional, and trustworthy auto repair shop. After years of taking my Toyota Tundra to another local mechanic, I decided to give Christian Brothers Automotive a try based on a recommendation from Heidi Jo,…
I am very pleased with the service I received. Getting pictures of parts of my car was helpful in deciding what needed to be fixed or replaced. Everyone was very nice, polite and it is a very clean facility. I would definitely take my car there again.
Had my fiancees 2016 Honda HRV serviced for an AC issue. Fairly priced and was out the door within 2 days, start to finish. I will bring any and all of my vehicles here and Gene is a good man to talk to.
Good people. Very attentive to my specific needs and very accommodating in assuring that I understand to the level that I needed. Very considerate. It was a good experience - prices are a appropriate for the services provided.
Great job I will go back for next service
Professional
I took my car there because I thought I had a nail in my tire which I did. However it was only the nail head and did not puncture the tire. They had my car for about 45 minutes checked my other tires and didn't charge me anything. I appreciate their honesty and good service.
I have not enough worlds, everything is good in this company, attention, good service, you are not worry about to come again for the same problem, when you get your car, you are so satisfied with the quality of the service, love this place and always recommend to every body
Everyone was professional. The shop is clean. The pricing is reasonable but most of all trust worthy! I know when I take my SUV there I will feel safe to drive my vechile. Thank you 🤩🙏
Engine repair. Christian Brothers kept me informed while working with my warranty company for approvals which took 5 days. Tye talked with me pretty much everyday. At this point I am pleased with repair and the professionalism of the team. Also used their courtesy transportation. I recommend for service and repairs.
Staff was friendly and the service and inspection was clearly provided. Has to be the cleanest auto shop I've ever been to.
CBA was terrific! Visited on 4/21/26, got right in, beautiful facility, clean and new. Everyone there was very friendly and helpful. Called ahead for an appt and got quoted a great out the door price that included a full synthetic oil change & tire rotation. They kept me well informed by text at every move and did…
I’ve taken my car to Christian Brothers a couple times. All of the employees are so polite and knowledgeable. I would definitely recommend them over a dealership service any day.
Love the customer service and prices! They take care of America’s Veterans and are a superb American business! My thanks to the consummate professionals and the bilingual staff! SEMPER FIDELIS!!!
Extremely friendly as well as professional and thorough. I was given explanations for everything that was needed and why. I did not feel pressured to agree to unnecessary services or parts.I was referred by a friend and I certainly will be referring my friends.
First visit ever and the experience was wonderful. They were actually recommended to me by Costco and I would gladly pay that referral foward to anyone in search of an auto service shop. The team was gracious, they were patient and explained each step performed on my vehicle.
I appreciate your kindness and interest in customer satisfaction. I never feel like you are only interested in how much money you can earn from a customer. You give and show solid advise and do great work in a timely matter. Thank you for being a business I can trust.
The guys always take such good care of me and are so nice. Thanks ❤️
CBA is a top notch automotive service company. I was impressed and extremely please with my recent visit. For a standard oil change they provided a detailed report of my vehicle including pictures and videos.
This corporation is professional and the staff are aswome, curious, respectfully treated correctly and I was pleased with there work nice .....people I do recommend this business....nice 👍
I was a customer of Christian Brothers automotive in Tennessee for 4.5 years. And since I have recently moved, I became a customer of Christian Brothers automotive here in Lakeland, Florida for the same reason. I appreciate their values in customer care and satisfaction. They treat their customers like family. I…
Super friendly people and very knowledgeable. I really like the inspection that yields a leveled list of items to fix on my car. I can fix the most critical and save up for the others. As a non mechanic, it’s great to be able to know what my car will need next. Service is quick and prices are very reasonable.
Very professional, great work and I feel welcomed, not just pushed through.
5 star service. I appreciate 2 specific things.1-They kept me updated via text on the status of my vehicle. 2- They provided transportation for my wife to pick up the vehicle which was so helpful due to our scheduling conflicts.
CB is very customer oriented, friendly and makes you comfortable. They answer questions and do great work.
Very fast service, good price and great staff!
Nothing Christian about the prices at CBA, I visited this place twice, because I heard about them on The Joy FM, wanted to promote them and support a Christian business, they fixed two of my cars previously, this time I took my car to another mechanic for a diagnostic and he hooked up the computer and told me what…
I recently had my car mounts replaced and couldn't be happier with the experience. The service was prompt, efficient, and completed in a timely manner. The team showed great professionalism throughout the process—clear communication, knowledgeable staff, and honest recommendations. My car now drives smoother than…
Friendly and extremely professional. Kept me in the loop of service process. Will continue to give them my business and trust them with my automotive repair needs.
I brought my car in for service as the check engine light was on. I was blown away by the professionalism and care that I received! My car was ready same day and delivered to my home!! I highly recommend Christian Brothers!! My sincere thanks to Dusty and the entire Team for the amazing service!! Thanks so much for everything!!
Had to purchase a battery from an automotive store even though my battery was warrantied through Christian Brothers. They were closed on a holiday weekend and I was stuck. Christian Brothers was willing to give me a store credit for the amount of the battery I needed to replace. Now that's good customer service. Thank you 👍 😊
I was impressed with the overall quality of professionalism that was displayed from the moment I arrived until I departed. Dusty took care of me explaining everything that was being done. I would definitely recommend Christian Brothers for all your mechanical needs!
Such a amazing team everybody is amazing and always willing to take care of our vehicles
Very good. They provide their observation and allow the customer to remain in charge. They also give timelines pertaining to the repair that help the customer make a decision.
We trust Christian Brothers in Lakeland with all our vehicles. Once again we received excellent service and amazing customer support. Needed an oil change, but also needed a new battery and serpentine belt. Everything was completed quickly and professionally.Thank you Dusty McLin and the entire team for quality service.
Very clean and professional atmosphere. Guys were very helpful. I will definitely recommend this company to all family and friends. I will be back.
Great mechanic shop great service nice people. Highly recommended always great experiences at Christian Brothers always anytime I'm kicking my car somewhere else not good results anyway Christian Brothers got my car in before the storm and fixed it the very next day I appreciate them and the diligence
God literally lead me to this place and they took such great care of me and we’re very respectful and straight up good people!!! They took care of my jeep and kept in touch with me about it and were kind and honest!!! So thankful for this experience,an answer to my prayer!!!
I trust all of my vehicle service and repairs to CBA. The safety check they perform gives piece of mind. The courtesy van allows me to leave my vehicle while repairs are made.
The service was quick and thorough. Felt very confident that the repairs were done right. A company I can trust.
Very professional and friendly. Started job at the appointment time and didn't have to wait hours to complete. Will definitely use them again. Find them to be honest and reliable.
My first visit was in January 2023. I visited because they were near me and I wanted to test their service. They were all nice to me. Their diagnostics were excellent. They also have a new shuttle van if you need a ride home and live within a short distance of their business. I returned in September 2023 and…
There are nothing but great things to say about Nef Cepeda & Christian Brothers! I have had many services performed by CB ranging from normal maintenance to very detailed issues with my Jeep Wrangler. I will ONLY take my vehicles to Nef as I trust his advice. Not only is he the best advisor/manager I have ever…
It’s always a pleasure to visit. The store is always clean and it’s such a joy to visit a store that’s playing Christian music.
I had a nail in my tire and needed to have it removed as quickly as possible. John told me to bring it in and they would take care of it...and they did! I was very impressed with the service that I received from Christian Brothers as well as the cleanliness of the facility. I now use them for all my automotive repair and service needs.
My personal experience has found them to do good work, honest, clean facility, clean and professional staff. Are they the cheapest, probably not. Are they the most expensive, probably not. I will use them again and I recommend. Randy
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 129 | — |
| General repairs & maintenance | 115 | — |
| Vehicle Inspection | 71 | — |
| Auto maintenance | 63 | — |
| Tires | 50 | — |
| Auto engine diagnostic | 49 | — |
| Brakes | 47 | — |
| Tire rotations | 39 | — |
