How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%65+15.8Value 14%78+11Replies to reviews 7%100+7.1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREChristian Brothers Automotive Lakeland Heights
Lakeland, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #570Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.8★ from 1,024 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Christian Brothers Automotive Lakeland Heights for 8 kinds of job.
Christian Brothers Automotive Lakeland Heights for general repairs & maintenance
Clear ✕All 116 Google reviews tagged “General repairs & maintenance” · showing 100
There was some confusion on labor time with the initial quote, however they made it right and it was a quick in and out. Good customer service
Your staff is outstanding. They not only diagnosed my problems, but made recommendations on how to treat it. Very grateful !
Way too expensive! Quoted 12,000. Seriously! Went and got a second opinion an was quoted 3,100. When I told them I was going to get my car to get a 2nd opinion they said “okay, come back if you need want too.” I felt like there was no care, Christian brothers sure.They charge $280 a hour for labor. My other quote…
Even though my vehicle wouldn't cooperate with the issue while at CBA shop, they tried to get it to do the non crank many times. Didn't charge for the visit. I recommend Donnie and his all of your automotive services.
They are honest and try to help you out.
Thank you for taking care of my Mazda!! Always friendly staff and they gave a a courtesy ride home while they did the work.
CBA is friendly, fast and reliable! My transmission had been rebuilt two years ago and I wanted to make sure it was in good shape for a long trip and they were able to take care of it the same day. I have been using CBA for my vehicle since I moved to Lakeland.
I took my car there because it wasn't running right. They worked on it and told me it was ready. I picked it up and paid my bill, which was over two thousand dollars, and the first time I tried to drive it again after getting it home, it broke down. When I went back to talk to this place and told them what had…
Always a Positive visit and Learning experience with Ty, he goes above and beyond!!!
Great communication with the team at Christian Brothers. They were thorough with their report and told us what to expect. They stood by everything the told us and I will absolutely use them again in the future. Great customer service and great work!
Very professional and efficient. Everything was completed as expected. Great experience.... highly recommend! They've been taking care of my baby for years.
I had a very good experience at Christian Brothers Auto, the place is very nice in the waiting room/bathroom. Everyone was very polite and it’s a great environment!
My new goto car service center. Excellent staff who actually kept me informed and had everything finished as promised. Plus they accept my extended warranty.
Excellent service very professional
I definitely recommend Christian Brothers Automotive in Lakeland, Florida if you're looking for an honest, professional, and trustworthy auto repair shop. After years of taking my Toyota Tundra to another local mechanic, I decided to give Christian Brothers Automotive a try based on a recommendation from Heidi Jo,…
I am very pleased with the service I received. Getting pictures of parts of my car was helpful in deciding what needed to be fixed or replaced. Everyone was very nice, polite and it is a very clean facility. I would definitely take my car there again.
Had my fiancees 2016 Honda HRV serviced for an AC issue. Fairly priced and was out the door within 2 days, start to finish. I will bring any and all of my vehicles here and Gene is a good man to talk to.
Good people. Very attentive to my specific needs and very accommodating in assuring that I understand to the level that I needed. Very considerate. It was a good experience - prices are a appropriate for the services provided.
Great job I will go back for next service
Professional
I took my car there because I thought I had a nail in my tire which I did. However it was only the nail head and did not puncture the tire. They had my car for about 45 minutes checked my other tires and didn't charge me anything. I appreciate their honesty and good service.
I have not enough worlds, everything is good in this company, attention, good service, you are not worry about to come again for the same problem, when you get your car, you are so satisfied with the quality of the service, love this place and always recommend to every body
Everyone was professional. The shop is clean. The pricing is reasonable but most of all trust worthy! I know when I take my SUV there I will feel safe to drive my vechile. Thank you 🤩🙏
Engine repair. Christian Brothers kept me informed while working with my warranty company for approvals which took 5 days. Tye talked with me pretty much everyday. At this point I am pleased with repair and the professionalism of the team. Also used their courtesy transportation. I recommend for service and repairs.
Staff was friendly and the service and inspection was clearly provided. Has to be the cleanest auto shop I've ever been to.
CBA was terrific! Visited on 4/21/26, got right in, beautiful facility, clean and new. Everyone there was very friendly and helpful. Called ahead for an appt and got quoted a great out the door price that included a full synthetic oil change & tire rotation. They kept me well informed by text at every move and did…
I’ve taken my car to Christian Brothers a couple times. All of the employees are so polite and knowledgeable. I would definitely recommend them over a dealership service any day.
Love the customer service and prices! They take care of America’s Veterans and are a superb American business! My thanks to the consummate professionals and the bilingual staff! SEMPER FIDELIS!!!
Extremely friendly as well as professional and thorough. I was given explanations for everything that was needed and why. I did not feel pressured to agree to unnecessary services or parts.I was referred by a friend and I certainly will be referring my friends.
First visit ever and the experience was wonderful. They were actually recommended to me by Costco and I would gladly pay that referral foward to anyone in search of an auto service shop. The team was gracious, they were patient and explained each step performed on my vehicle.
I appreciate your kindness and interest in customer satisfaction. I never feel like you are only interested in how much money you can earn from a customer. You give and show solid advise and do great work in a timely matter. Thank you for being a business I can trust.
The guys always take such good care of me and are so nice. Thanks ❤️
CBA is a top notch automotive service company. I was impressed and extremely please with my recent visit. For a standard oil change they provided a detailed report of my vehicle including pictures and videos.
This corporation is professional and the staff are aswome, curious, respectfully treated correctly and I was pleased with there work nice .....people I do recommend this business....nice 👍
I was a customer of Christian Brothers automotive in Tennessee for 4.5 years. And since I have recently moved, I became a customer of Christian Brothers automotive here in Lakeland, Florida for the same reason. I appreciate their values in customer care and satisfaction. They treat their customers like family. I…
Super friendly people and very knowledgeable. I really like the inspection that yields a leveled list of items to fix on my car. I can fix the most critical and save up for the others. As a non mechanic, it’s great to be able to know what my car will need next. Service is quick and prices are very reasonable.
Very professional, great work and I feel welcomed, not just pushed through.
5 star service. I appreciate 2 specific things.1-They kept me updated via text on the status of my vehicle. 2- They provided transportation for my wife to pick up the vehicle which was so helpful due to our scheduling conflicts.
CB is very customer oriented, friendly and makes you comfortable. They answer questions and do great work.
Very fast service, good price and great staff!
Nothing Christian about the prices at CBA, I visited this place twice, because I heard about them on The Joy FM, wanted to promote them and support a Christian business, they fixed two of my cars previously, this time I took my car to another mechanic for a diagnostic and he hooked up the computer and told me what…
I recently had my car mounts replaced and couldn't be happier with the experience. The service was prompt, efficient, and completed in a timely manner. The team showed great professionalism throughout the process—clear communication, knowledgeable staff, and honest recommendations. My car now drives smoother than…
Friendly and extremely professional. Kept me in the loop of service process. Will continue to give them my business and trust them with my automotive repair needs.
I brought my car in for service as the check engine light was on. I was blown away by the professionalism and care that I received! My car was ready same day and delivered to my home!! I highly recommend Christian Brothers!! My sincere thanks to Dusty and the entire Team for the amazing service!! Thanks so much for everything!!
Had to purchase a battery from an automotive store even though my battery was warrantied through Christian Brothers. They were closed on a holiday weekend and I was stuck. Christian Brothers was willing to give me a store credit for the amount of the battery I needed to replace. Now that's good customer service. Thank you 👍 😊
I was impressed with the overall quality of professionalism that was displayed from the moment I arrived until I departed. Dusty took care of me explaining everything that was being done. I would definitely recommend Christian Brothers for all your mechanical needs!
Such a amazing team everybody is amazing and always willing to take care of our vehicles
Very good. They provide their observation and allow the customer to remain in charge. They also give timelines pertaining to the repair that help the customer make a decision.
We trust Christian Brothers in Lakeland with all our vehicles. Once again we received excellent service and amazing customer support. Needed an oil change, but also needed a new battery and serpentine belt. Everything was completed quickly and professionally.Thank you Dusty McLin and the entire team for quality service.
Very clean and professional atmosphere. Guys were very helpful. I will definitely recommend this company to all family and friends. I will be back.
Great mechanic shop great service nice people. Highly recommended always great experiences at Christian Brothers always anytime I'm kicking my car somewhere else not good results anyway Christian Brothers got my car in before the storm and fixed it the very next day I appreciate them and the diligence
God literally lead me to this place and they took such great care of me and we’re very respectful and straight up good people!!! They took care of my jeep and kept in touch with me about it and were kind and honest!!! So thankful for this experience,an answer to my prayer!!!
I trust all of my vehicle service and repairs to CBA. The safety check they perform gives piece of mind. The courtesy van allows me to leave my vehicle while repairs are made.
The service was quick and thorough. Felt very confident that the repairs were done right. A company I can trust.
Very professional and friendly. Started job at the appointment time and didn't have to wait hours to complete. Will definitely use them again. Find them to be honest and reliable.
My first visit was in January 2023. I visited because they were near me and I wanted to test their service. They were all nice to me. Their diagnostics were excellent. They also have a new shuttle van if you need a ride home and live within a short distance of their business. I returned in September 2023 and…
There are nothing but great things to say about Nef Cepeda & Christian Brothers! I have had many services performed by CB ranging from normal maintenance to very detailed issues with my Jeep Wrangler. I will ONLY take my vehicles to Nef as I trust his advice. Not only is he the best advisor/manager I have ever…
It’s always a pleasure to visit. The store is always clean and it’s such a joy to visit a store that’s playing Christian music.
I had a nail in my tire and needed to have it removed as quickly as possible. John told me to bring it in and they would take care of it...and they did! I was very impressed with the service that I received from Christian Brothers as well as the cleanliness of the facility. I now use them for all my automotive repair and service needs.
My personal experience has found them to do good work, honest, clean facility, clean and professional staff. Are they the cheapest, probably not. Are they the most expensive, probably not. I will use them again and I recommend. Randy
Wonderful experience with Christian Brothers Auto, very kind, honest and quick to resolve issues. Exceptional pricing for work performed, great communication and the cleanest facility I've ever seen!
So far so good, done on time, and to the point. Very well explained and courteous. Awesome work..
Dusty and the guys at Christian Brothers were beyond AMAZING!! I had just bought a used car and because I'm new to the area I didn't have anyone to check it out. Come to find out the car had some serious issues. Everyone up there took care of my car as well as worked everything out with me financially. These guys…
They did great work, but they we’re supposed to call me when my vehicle was done and though it was ready that night (I found out), I heard nothing from them and had to call the next morning to see if my vehicle was ready. They send texts that they are working on your vehicle and what they recommend, they should send a text when it’s done.
I've never had to go to a shop before, usually my father is able to fix any mechanical issues I have. However, before work one day my vehicle decided it suddenly didn't want to shift out of park. They recommended a towing service to me and I dropped it off. I was told it probably wouldn't be till Monday but they…
This was my first time using Christian Brothers Automotive to repair my vehicle. The owner and his staff were 100% courteous and professional. They never tried to sell me anything that I didn't ask for. All repair decisions were made by me. Their experienced staff promptly completed the repairs to my vehicle as…
These guys are awesome. Super friendly and very reliable and honest. I have recommended them to my family and friends, because you know that you can trust what they say!
My car sat for 7 years and the talented people at Christian brothers was able to repair all the damage in a very short amount of time! Almost everything needed to be fixed in the vehicle but now it's road ready.
Very honest, looked into what I asked answered those questions. Once the main issue was delt with we talked about other needs of my vehicle. He was straight up with what should be looked at soon and what could wait. I needed to establish a auto shop that I could send my unmechanical wife to and feel they were being honest. They accomplished that.
Worked me into the schedule and repaired the vehicle quickly. A great experience
This company is really great! They quoted me a reasonable price, and was all done same day. I received four new tires, an alignment, and a few other things. Will definitely return! Service was amazing!
Great service!!
They send you text updating you on your vehicle. Also they take and send photos of your car showing you any deficiency or good thing you have with your car. Highly recommend best mechanic in town. Better than Maurice.
Excellent service. I have not ever had to bring my vehicle back for issues taken care of the first time. Detailed inspections. Fair prices.
My vehicle had 4 different oil leaks and was in bad shape. The staff here took excellent care of me, including numerous rides to and from my house during the process while I didn't have my vehicle. The price was more than reasonable too. 5/5, I'll be coming here for my automotive needs as long as I'm in the area.
I love this place. They were quick and affordable. They kept me updated with each stage of the visit via text and phone call. They had my car in and out same day. Nice, clean, and friendly.
When I first walked in, the cleanliness of the facility got my attention. Then John McGee (the service manager) greeted me and was attentive to my concerns. He answered all of my questions about CBA's services offered. I could tell immediately that he knew what he was talking about and not blowing steam out the side…
Great people! Great service! Efficient and quick! Highly recommend!
This is my first time coming to the Lakeland branch. I was greeted with professionalism and my car was inspected and repaired quickly. The process used for review and approval of work items ensures full transparency of the work and costs. Thank you Christian Brothers for another quick and quality repair.
Very informative and they take high quality pictures to show you any issues they noticed while servicing your vehicle. Also they text you a link of all the info and diagnosis of every issue in order of severity. They also have a CLEAN restroom, nice couch and chairs in the waiting room too. I didn’t have an appt and…
Oil change. They were professional and very efficient. If I lived here, this would be my go-to place!
I was able to schedule an appointment online. They have a great digital system that included pictures and detailed notes. Before I even walked out the door, I had text message with a number that I was able to text throughout the day. The estimate pricing included breakdowns of everything so I knew exact what I was…
My mom took her car in for a window regulator/motor and the trunk switch. John was the awesome fellow that took care of problem. They had it fixed the same day and in less time that she was quoted for. Everything works and functions perfectly. Highly recommended…Thanks so much!
Christian Brothers werw awesome. Very professional? Their customers service was lit. And they kept me inform on everything they were working on my car. Thank you Christian Brothers your guys rock!!
The front passenger window was stuck in partial down position. The technician at Christian Brothers was able to raise it to the closed position for very low price and then gave me a very fair price to replace the power window. motor/regulator. I highly recommend Christian Brothers Automotive for any auto service.
Best group of Mechanics in the business. I highly recommend Donnie, Matt & the CB team for anyone who needs work or tires on their vehicle.
Second time using them. Attentive to details. Honest, didn't try to upcharge or have additional repairs done. Friendly, Respectful and Courteous.
Great communication throughout service, I felt very comfortable with entire process, Dusty M is an asset to your company!
They were courteous, informative, quick with the repairs, easy to work with. My car drives great.
I am very pleased with the work the mechanic did on my truck and gene did a great job at telling me exactly what my truck needed overall it was a job well done
Christian Brothers has been a Godsend!!! Kevin, David and Donnie are wonderful! Honest, accommodating, and knowledgeable are just a few words to describe the amazing service I’ve received. They always go above and beyond! It’s so nice to find someone I can trust to keep my car running, to help keep my family and I…
Excellent experience with them. I went in with a list from a local dealership that was needed on my car. Dusty was extremely helpful after they checked out everything. He helped prioritize what was the most important & what was not dire. The list from the dealership had something on it that wasn’t even needed.…
The best auto repair company that I've ever used! Very polite and professional. I will use them again if necessary and recommend them to friends and family.
Very happy with there service. Very professional, polite and acknowledged of their job.
I found Christian Brothers Automotive personnel to be very courteous, professional, knowledgeable, and prompt with the services they provided. They gave good descriptions of the work they had done on our two vehicles, and the prices were reasonable.
Excellent service...all through the repair process. Highly recommend their service.
Wonderful customer service and timely turnaround with great communication and overall service
They don’t do what you request like rotating the tires, lubricant of small parts, asking you what type of oil you use and didn’t clean battery acid off the battery post. I would not recommend going there, unless you want to pay a high price for little service
These people are Very ARROGANT! Will never go there!
Great customer service the staff is professional and kind. My vehicle was in and out within a very reasonable amount of time. The staff stayed in touch with me and provided me with timely updates!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 129 | — |
| General repairs & maintenance | 115 | — |
| Vehicle Inspection | 71 | — |
| Auto maintenance | 63 | — |
| Tires | 50 | — |
| Auto engine diagnostic | 49 | — |
| Brakes | 47 | — |
| Tire rotations | 39 | — |
