Experts Reviews · Company report
Christian Brothers Automotive Lakeland Heights logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%65+15.8Value 14%78+11Replies to reviews 7%100+7.1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Christian Brothers Automotive Lakeland Heights

Lakeland, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #570Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.8★ from 1,024 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Christian Brothers Automotive Lakeland Heights is better than 76% of auto repair shops.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Christian Brothers Automotive Lakeland Heights is better than 65% of auto repair shops.B
65
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Christian Brothers Automotive Lakeland Heights is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Christian Brothers Automotive Lakeland Heights is better than 78% of auto repair shops.B
78
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Christian Brothers Automotive Lakeland Heights is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Christian Brothers Automotive Lakeland Heights is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Christian Brothers Automotive Lakeland Heights for 8 kinds of job.

Christian Brothers Automotive Lakeland Heights for oil change

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.130
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 78/100.How Job match is calculatedBuilt only from reviews Google tagged “Oil change”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#225 / 502
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.98%

All 130 Google reviews tagged “Oil change” · showing 20

Terri9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a week ago★★★★★

I highly recommend Christian Brothers for any repair needs. They diagnose, provide an estimated cost, and charge what they say. There are no surprises! No extra tacked on cost you didn’t know about! If you are looking for an honest group of qualified staff this is the place. I couldn’t be happier with the first rate…

Oil changeSteering & suspension repair
StevenLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

I trust CBA working on my Maserati. They are always super friendly and helpful. I work about three miles from them so I almost always drop my car off in the morning and make use of their free shuttle service. Their reports are very detailed and they don't tell you something needs done that doesn't. They keep me…

Oil change
Corrine1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

I just got an oil change and Christian Brothers Automotive associates were prompt and friendly. Job well done!!!

Reasonable priceOil change
Larry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Great service rep to work with, very knowledgeable and my car was done in an acceptable time. Thank you for great service.

Great priceExhaustSteering & suspension repairAuto A/C recharge
Renee2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★

Way too expensive! Quoted 12,000. Seriously! Went and got a second opinion an was quoted 3,100. When I told them I was going to get my car to get a 2nd opinion they said “okay, come back if you need want too.” I felt like there was no care, Christian brothers sure.They charge $280 a hour for labor. My other quote…

OverpricedGeneral repairs & maintenanceAuto A/C rechargeAuto engine diagnostic
Linda5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

CBA is friendly, fast and reliable! My transmission had been rebuilt two years ago and I wanted to make sure it was in good shape for a long trip and they were able to take care of it the same day. I have been using CBA for my vehicle since I moved to Lakeland.

Reasonable priceTransmissionGeneral repairs & maintenanceOil change
ricky8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Great service provided by the team.

Auto engine diagnosticBatteryOil change
RamiroLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Wise bunch of guys. Kind of shop i like. No no nonsense. They are there for a reason. Fast, on time. Give you an accurate description of what to look at in your car

Great priceOil change
LotharLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My service was expensive but needed, and it was completed quickly, friendly, and professionally.

Reasonable priceAuto engine diagnosticEngine repairVehicle Inspection
Aaron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My husband and I visited the Christian Brothers Automotive. They were incredibly kind and provided us with valuable information. I’ll definitely be taking my car or truck here whenever I need any maintenance or repairs done.

Great priceVehicle InspectionOil change
Sharon2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

They do a thorough & professional job on all repairs! They are professional, personable, knowledgeable, & always helpful!

Reasonable priceBrakesAuto maintenanceOil change
RyanLocal Guide · 52 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

The staff was friendly and did not try to up-sell further services. The communication through the repair was much appreciated. They work order and approval process was new to me - mobile- but easy. I will go back for further services.

Great priceAuto engine diagnosticEngine repairOil change
Richard7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent, knowledgeable service with integrity. I highly recommend!

Reasonable priceAir & cabin filter replacementTire rotationsAuto maintenance
MickeyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I had a very good experience at Christian Brothers Auto, the place is very nice in the waiting room/bathroom. Everyone was very polite and it’s a great environment!

Great priceTiresSteering & suspension repairGeneral repairs & maintenance
CalebLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I definitely recommend Christian Brothers Automotive in Lakeland, Florida if you're looking for an honest, professional, and trustworthy auto repair shop. After years of taking my Toyota Tundra to another local mechanic, I decided to give Christian Brothers Automotive a try based on a recommendation from Heidi Jo,…

Customer photo from Caleb's reviewCustomer photo from Caleb's review
Reasonable priceGeneral repairs & maintenanceVehicle InspectionVehicle safety inspection
Terri3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

Fast and Friendly Service with overall checkup to ensure everything is in good working order!

Great priceOil change
Gail4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I am very pleased with the service I received. Getting pictures of parts of my car was helpful in deciding what needed to be fixed or replaced. Everyone was very nice, polite and it is a very clean facility. I would definitely take my car there again.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceTire rotations
Scot4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service at a fair price

Reasonable priceTiresOil change
ClarkeLocal Guide · 247 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

This is my go to place for auto repairs, from simple oil changes to more complex issues. Always honest, kind and couteous service. Thank you.

Auto tire replacementVehicle safety inspectionBattery
Garry10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

I took my car there because I thought I had a nail in my tire which I did. However it was only the nail head and did not puncture the tire. They had my car for about 45 minutes checked my other tires and didn't charge me anything. I appreciate their honesty and good service.

Reasonable priceGeneral repairs & maintenanceOil change

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 55%Overpriced 7%Not sure 5%

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