How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%65+15.8Value 14%78+11Replies to reviews 7%100+7.1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCOREChristian Brothers Automotive Lakeland Heights
Lakeland, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #570Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.8★ from 1,024 Google reviews
Report card
Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.
Reviews for your job
Customers hired Christian Brothers Automotive Lakeland Heights for 8 kinds of job.
Christian Brothers Automotive Lakeland Heights for oil change
Clear ✕All 130 Google reviews tagged “Oil change” · showing 80
I highly recommend Christian Brothers for any repair needs. They diagnose, provide an estimated cost, and charge what they say. There are no surprises! No extra tacked on cost you didn’t know about! If you are looking for an honest group of qualified staff this is the place. I couldn’t be happier with the first rate…
I trust CBA working on my Maserati. They are always super friendly and helpful. I work about three miles from them so I almost always drop my car off in the morning and make use of their free shuttle service. Their reports are very detailed and they don't tell you something needs done that doesn't. They keep me…
I just got an oil change and Christian Brothers Automotive associates were prompt and friendly. Job well done!!!
Great service rep to work with, very knowledgeable and my car was done in an acceptable time. Thank you for great service.
Way too expensive! Quoted 12,000. Seriously! Went and got a second opinion an was quoted 3,100. When I told them I was going to get my car to get a 2nd opinion they said “okay, come back if you need want too.” I felt like there was no care, Christian brothers sure.They charge $280 a hour for labor. My other quote…
CBA is friendly, fast and reliable! My transmission had been rebuilt two years ago and I wanted to make sure it was in good shape for a long trip and they were able to take care of it the same day. I have been using CBA for my vehicle since I moved to Lakeland.
Great service provided by the team.
Wise bunch of guys. Kind of shop i like. No no nonsense. They are there for a reason. Fast, on time. Give you an accurate description of what to look at in your car
My service was expensive but needed, and it was completed quickly, friendly, and professionally.
My husband and I visited the Christian Brothers Automotive. They were incredibly kind and provided us with valuable information. I’ll definitely be taking my car or truck here whenever I need any maintenance or repairs done.
They do a thorough & professional job on all repairs! They are professional, personable, knowledgeable, & always helpful!
The staff was friendly and did not try to up-sell further services. The communication through the repair was much appreciated. They work order and approval process was new to me - mobile- but easy. I will go back for further services.
Excellent, knowledgeable service with integrity. I highly recommend!
I had a very good experience at Christian Brothers Auto, the place is very nice in the waiting room/bathroom. Everyone was very polite and it’s a great environment!
I definitely recommend Christian Brothers Automotive in Lakeland, Florida if you're looking for an honest, professional, and trustworthy auto repair shop. After years of taking my Toyota Tundra to another local mechanic, I decided to give Christian Brothers Automotive a try based on a recommendation from Heidi Jo,…
Fast and Friendly Service with overall checkup to ensure everything is in good working order!
I am very pleased with the service I received. Getting pictures of parts of my car was helpful in deciding what needed to be fixed or replaced. Everyone was very nice, polite and it is a very clean facility. I would definitely take my car there again.
Great service at a fair price
This is my go to place for auto repairs, from simple oil changes to more complex issues. Always honest, kind and couteous service. Thank you.
I took my car there because I thought I had a nail in my tire which I did. However it was only the nail head and did not puncture the tire. They had my car for about 45 minutes checked my other tires and didn't charge me anything. I appreciate their honesty and good service.
Everyone was professional. The shop is clean. The pricing is reasonable but most of all trust worthy! I know when I take my SUV there I will feel safe to drive my vechile. Thank you 🤩🙏
Great people to deal with. Got me in earlier and done pretty quick. Trust you guys. Recommended by my sister Donna Politowski. Will continue coming back.
Replaced a headlight on my Mercedes Benz and had the oil changed. Great price, professional, and friendly.
I’ve taken my car to Christian Brothers a couple times. All of the employees are so polite and knowledgeable. I would definitely recommend them over a dealership service any day.
Great customer service, friendly store Had my transmission flushed, 4th time 200,000 miles, amazing how smooth it shifts Also had 4 new boat trailer tires and new brakes installed on the trailer They always do great work
Beautiful place and amazing staff! Very friendly and helpful. I was there alone with my son and when I came back to pick up my car, they held the door open for me to enter and got back up to open it again for me when I left since I had the stroller. Very nice and friendly! Always work efficient but quick. Highly recommend.
Great service, friendly staff, fair price. This was my first time with them, but I will use them again!
Great Service!!!
Love the customer service and prices! They take care of America’s Veterans and are a superb American business! My thanks to the consummate professionals and the bilingual staff! SEMPER FIDELIS!!!
Extremely friendly as well as professional and thorough. I was given explanations for everything that was needed and why. I did not feel pressured to agree to unnecessary services or parts.I was referred by a friend and I certainly will be referring my friends.
Very nice people with excellent customer service. I had an appointment and he started on time even though they were extremely busy. He was done in 45 minutes. There is a nice waiting area with coffee, water and stacks.
Always good service and Price.
Excellent customer service. Turn-around time superior.
Appointment on time- oil changed
This corporation is professional and the staff are aswome, curious, respectfully treated correctly and I was pleased with there work nice .....people I do recommend this business....nice 👍
Everything went smoothly!
Always great service!
5 star service. I appreciate 2 specific things.1-They kept me updated via text on the status of my vehicle. 2- They provided transportation for my wife to pick up the vehicle which was so helpful due to our scheduling conflicts.
CB is very customer oriented, friendly and makes you comfortable. They answer questions and do great work.
Awesome place to have ur vehicle worked on they are great. Great customer service by mr Kevin
John was extremely friendly, polite and helpful. He went above and beyond to help me out by filing with my extended warranty company, saving me hundred’s of dollars!! They were accommodating and made time to look at and make repairs to my vehicle at short notice. They were honest and didn’t try to “up sell”…
Ty was my Service Advisor and he was extremely supportive and helpful.
Highly recommend Christian Brothers Automotive!
I didn't get to comment on my last post, it was a bit pricey but everyone was nice and definitely listened to me.
My first time here. Great service and fair prices. I had a new BCM installed in my Kia Sorento. Dealer price appx $3200! Christian Brothers price was $1700. 12 month/12,000 mile guarantee. Their shop is clean as a whistle! I will continue to use them for other stuff.
I took my truck to Christian Brothers in Lakeland, FL, for oil change and alignment for my Toyota Tundra truck, they did an awesome job, and I ended up getting my power steering service and rear brake service on my truck. Reasonable pricing.
Such a amazing team everybody is amazing and always willing to take care of our vehicles
Very good. They provide their observation and allow the customer to remain in charge. They also give timelines pertaining to the repair that help the customer make a decision.
We trust Christian Brothers in Lakeland with all our vehicles. Once again we received excellent service and amazing customer support. Needed an oil change, but also needed a new battery and serpentine belt. Everything was completed quickly and professionally.Thank you Dusty McLin and the entire team for quality service.
First of all, I was very impressed with the level of communication that my service manager at CBA provided. Regular communication through text was provided for setting appointments, status of repair, results and estimates of diagnostic checks, and final billing. My service was done on a timely basis and at the…
Great mechanic shop great service nice people. Highly recommended always great experiences at Christian Brothers always anytime I'm kicking my car somewhere else not good results anyway Christian Brothers got my car in before the storm and fixed it the very next day I appreciate them and the diligence
God literally lead me to this place and they took such great care of me and we’re very respectful and straight up good people!!! They took care of my jeep and kept in touch with me about it and were kind and honest!!! So thankful for this experience,an answer to my prayer!!!
I trust all of my vehicle service and repairs to CBA. The safety check they perform gives piece of mind. The courtesy van allows me to leave my vehicle while repairs are made.
Honest and great attention...good place to bring your vehicle
I absolutely love the way they treat their customers and how precise they are about all of their work. They explain everything and even have videos to show the problem. The customer service is 100% amazing very friendly.And Dusty Is Awesome! Hands down five ⭐️⭐️⭐️⭐️⭐️
Very professional and friendly. Started job at the appointment time and didn't have to wait hours to complete. Will definitely use them again. Find them to be honest and reliable.
Had my transmission replaced. It was under warranty so CBA took care of everything. Best part was my Rep Kevin called me daily to let me know what was going on. CBA has all my business. Thanks again guys for going the extra mile.
Got to be a shop blessed by The Most High. When a well known Dealer tried to rip me off about my car, Christian shared the truth with me. Being a 72+ lady, the Dealer really frighten me about breaking down on the highway.
Christian Brothers Automotive is what all auto repair shops should be. They are professional, courteous, and fair. They do not try to upsell a customer. Their appointments are on time.
It’s always a pleasure to visit. The store is always clean and it’s such a joy to visit a store that’s playing Christian music.
Quick service, comfortable wait room
Wonderful group of gentlemen!
Extremely friendly and courteous and honest.
Exelente Servicio
Excellent service, friendly staff, reasonably priced. Highly recommend.
Great service although I would ask the mechanics to put a cover over the seat so they don’t drench it with sweat. Lol. I’ll be back though.
Very clean & comfortable waiting room. Fast service.
Service was handled in a timely manner and completed as ask. Great customer service.
The staff and technicians at Christian Brothers are awesome. The quality of their service is top notch. I have several things performed on my car, and I will definitely utilize their services again, and I highly recommend them to anyone who needs auto service.
I was looked at prior to my appointment and my oil change was done quickly.
They did great work, but they we’re supposed to call me when my vehicle was done and though it was ready that night (I found out), I heard nothing from them and had to call the next morning to see if my vehicle was ready. They send texts that they are working on your vehicle and what they recommend, they should send a text when it’s done.
My car sat for 7 years and the talented people at Christian brothers was able to repair all the damage in a very short amount of time! Almost everything needed to be fixed in the vehicle but now it's road ready.
Kudos to the staff of CBA. Will recommend, and definitely return for maintenance and repairs.
Very honest, looked into what I asked answered those questions. Once the main issue was delt with we talked about other needs of my vehicle. He was straight up with what should be looked at soon and what could wait. I needed to establish a auto shop that I could send my unmechanical wife to and feel they were being honest. They accomplished that.
Great guys Great service
It was easy to schedule an appointment for the time I wanted. The staff was very courteous to me. The customer area and the shop was immaculate and comfortable.I had just purchased a used Mini Cooper and requested an inspection. I received updates along with pictures of the items they inspected and their…
Súper friendly, fast response very knowledgeable and explained with full details. It took a phone call then walk in and my car was ready next morning. Fully recommend this team and Dusty and his team for his professionalism .
First time using Christian Brothers and won't be the last! Great team and service!
We had taken into a place that was closer and they misdiagnosed the problem. CBA fixed the engine like new. Plus they worked with me on pickup to fit my schedule.
I went in one day after school and I was received with quick and friendly service. In and out in less than 30 minutes!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 129 | — |
| General repairs & maintenance | 115 | — |
| Vehicle Inspection | 71 | — |
| Auto maintenance | 63 | — |
| Tires | 50 | — |
| Auto engine diagnostic | 49 | — |
| Brakes | 47 | — |
| Tire rotations | 39 | — |
