Analyzing 9,400,2369.4M ReviewsFor 26,78326.8K Experts

Experts Reviews · Company report
Christian Brothers Automotive Lakeland Heights logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%65+15.8Value 14%78+11Replies to reviews 7%100+7.1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Christian Brothers Automotive Lakeland Heights

Lakeland, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #570Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.8★ from 1,024 Google reviews

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Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Christian Brothers Automotive Lakeland Heights is better than 76% of auto repair shops.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Christian Brothers Automotive Lakeland Heights is better than 65% of auto repair shops.B
65
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Christian Brothers Automotive Lakeland Heights is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Christian Brothers Automotive Lakeland Heights is better than 78% of auto repair shops.B
78
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Christian Brothers Automotive Lakeland Heights is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Christian Brothers Automotive Lakeland Heights is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Christian Brothers Automotive Lakeland Heights for 8 kinds of job.

Christian Brothers Automotive Lakeland Heights for tire rotations

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.39
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.97
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Tire rotations”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#22 / 198
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.93%

All 39 Google reviews tagged “Tire rotations” · showing 20

RyanLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Thank you for taking care of my Mazda!! Always friendly staff and they gave a a courtesy ride home while they did the work.

General repairs & maintenanceTire rotationsVehicle Inspection
Richard7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

Excellent, knowledgeable service with integrity. I highly recommend!

Reasonable priceAir & cabin filter replacementTire rotationsAuto maintenance
Gail4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I am very pleased with the service I received. Getting pictures of parts of my car was helpful in deciding what needed to be fixed or replaced. Everyone was very nice, polite and it is a very clean facility. I would definitely take my car there again.

Reasonable priceAir & cabin filter replacementGeneral repairs & maintenanceTire rotations
Gloria6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Great people to deal with. Got me in earlier and done pretty quick. Trust you guys. Recommended by my sister Donna Politowski. Will continue coming back.

Reasonable priceTire rotationsOil change
Ed3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great customer service, friendly store Had my transmission flushed, 4th time 200,000 miles, amazing how smooth it shifts Also had 4 new boat trailer tires and new brakes installed on the trailer They always do great work

Great priceTransmissionTire rotationsVehicle Inspection
Victor6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Great Service!!!

Reasonable priceSteering & suspension repairTire rotationsAir conditioning
JLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Love the customer service and prices! They take care of America’s Veterans and are a superb American business! My thanks to the consummate professionals and the bilingual staff! SEMPER FIDELIS!!!

Great priceAir & cabin filter replacementTiresSteering & suspension repair
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I was treated very professionally and very politely. I had a wheel rotation , balance and an alignment. Now I’m riding smooth and straight down the road. Thanks everyone at CBA lakeland!

Reasonable priceTire rotationsWheel alignment
Barbara3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★

Very nice people with excellent customer service. I had an appointment and he started on time even though they were extremely busy. He was done in 45 minutes. There is a nice waiting area with coffee, water and stacks.

Reasonable priceTire rotationsOil change
KellyLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Great customer service, stands by their work.

OverpricedSteering & suspension repairAuto brake repairTire rotations
GaryLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

December 2025 CBA completed LOF, tire rotation and inspection very quickly. I highly recommend CBA for auto repairs and maintenance. Thanks March 2024 CBA completed LOF, tire rotation and brake inspection very quickly. I highly recommend CBA for auto repairs and maintenance. Thanks February 2023 CBA completed…

Auto maintenanceBatteryTire rotations
DeboraLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Always great service!

Oil changeTire rotations
Philip10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Very professional took my truck right in and gave me great service. I will use Christian for everything from this day forward.

Great priceTire rotations
AnnLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

John was extremely friendly, polite and helpful. He went above and beyond to help me out by filing with my extended warranty company, saving me hundred’s of dollars!! They were accommodating and made time to look at and make repairs to my vehicle at short notice. They were honest and didn’t try to “up sell”…

Reasonable priceTire rotationsVehicle InspectionOil change
Jenny6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Highly recommend Christian Brothers Automotive!

Reasonable priceTire rotationsWiper blade installationOil change
David12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very good. They provide their observation and allow the customer to remain in charge. They also give timelines pertaining to the repair that help the customer make a decision.

TiresGeneral repairs & maintenanceAuto engine diagnostic
Lee5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

We trust Christian Brothers in Lakeland with all our vehicles. Once again we received excellent service and amazing customer support. Needed an oil change, but also needed a new battery and serpentine belt. Everything was completed quickly and professionally.Thank you Dusty McLin and the entire team for quality service.

General repairs & maintenanceTire rotationsVehicle Inspection
RonLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

First of all, I was very impressed with the level of communication that my service manager at CBA provided. Regular communication through text was provided for setting appointments, status of repair, results and estimates of diagnostic checks, and final billing. My service was done on a timely basis and at the…

Tire rotationsOil change
JessicaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great mechanic shop great service nice people. Highly recommended always great experiences at Christian Brothers always anytime I'm kicking my car somewhere else not good results anyway Christian Brothers got my car in before the storm and fixed it the very next day I appreciate them and the diligence

Auto battery replacementGeneral repairs & maintenanceTire rotations
Rick5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Friendly professional service.

Auto brake repairTire rotationsEngine repair

Show more tire rotations reviews (19 more) →

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 55%Overpriced 7%Not sure 5%

Jobs customers hired them for

JobReviewsCategory typical
Oil change129—
General repairs & maintenance115—
Vehicle Inspection71—
Auto maintenance63—
Tires50—
Auto engine diagnostic49—
Brakes47—
Tire rotations39—

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