Experts Reviews · Company report
Christian Brothers Automotive Lakeland Heights logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%65+15.8Value 14%78+11Replies to reviews 7%100+7.1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Christian Brothers Automotive Lakeland Heights

Lakeland, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #570Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.8★ from 1,024 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Christian Brothers Automotive Lakeland Heights is better than 76% of auto repair shops.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Christian Brothers Automotive Lakeland Heights is better than 65% of auto repair shops.B
65
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Christian Brothers Automotive Lakeland Heights is better than —% of auto repair shops.–
—
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Christian Brothers Automotive Lakeland Heights is better than 78% of auto repair shops.B
78
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Christian Brothers Automotive Lakeland Heights is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Christian Brothers Automotive Lakeland Heights is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Christian Brothers Automotive Lakeland Heights for 8 kinds of job.

Christian Brothers Automotive Lakeland Heights for tires

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.50
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 85/100.How Job match is calculatedBuilt only from reviews Google tagged “Tires”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#43 / 374
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 50 Google reviews tagged “Tires” · showing 40

Bass7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

Fast, friendly, professional service.

Great priceTires
Krystal7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I always appreciate the service I receive. They are thorough and honest but don’t upsell needlessly.

Reasonable priceTransmissionTires
Laura4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

These guys are super friendly and great with communication! The reason I give them a 5 is because one of the things I took my car in for was not done, however when I called they scheduled me to come in and took care of it immediately!!!

Reasonable priceTiresSteering & suspension repairVehicle Inspection
MickeyLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

I had a very good experience at Christian Brothers Auto, the place is very nice in the waiting room/bathroom. Everyone was very polite and it’s a great environment!

Great priceTiresSteering & suspension repairGeneral repairs & maintenance
Scot4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Great service at a fair price

Reasonable priceTiresOil change
Tony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Good people. Very attentive to my specific needs and very accommodating in assuring that I understand to the level that I needed. Very considerate. It was a good experience - prices are a appropriate for the services provided.

Reasonable priceTiresSteering & suspension repairGeneral repairs & maintenance
George4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

Great job I will go back for next service

TransmissionCarburetor cleaningElectrical repair
JLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Love the customer service and prices! They take care of America’s Veterans and are a superb American business! My thanks to the consummate professionals and the bilingual staff! SEMPER FIDELIS!!!

Great priceAir & cabin filter replacementTiresSteering & suspension repair
Pete2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I appreciate your kindness and interest in customer satisfaction. I never feel like you are only interested in how much money you can earn from a customer. You give and show solid advise and do great work in a timely matter. Thank you for being a business I can trust.

TiresGeneral repairs & maintenanceAuto brake repair
Dorene10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I was a customer of Christian Brothers automotive in Tennessee for 4.5 years. And since I have recently moved, I became a customer of Christian Brothers automotive here in Lakeland, Florida for the same reason. I appreciate their values in customer care and satisfaction. They treat their customers like family. I…

Great priceTiresGeneral repairs & maintenance
Debbie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I recently had my car mounts replaced and couldn't be happier with the experience. The service was prompt, efficient, and completed in a timely manner. The team showed great professionalism throughout the process—clear communication, knowledgeable staff, and honest recommendations. My car now drives smoother than…

TiresGeneral repairs & maintenanceVehicle Inspection
HenryLocal Guide · 46 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I had no issues great service.

Great priceTires
dustyLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Such a amazing team everybody is amazing and always willing to take care of our vehicles

TiresGeneral repairs & maintenanceSteering & suspension replacement
Tisa12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Friendliest, most honest, professional people. Repaired the hole in my tire.

TiresService not listed
David12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very good. They provide their observation and allow the customer to remain in charge. They also give timelines pertaining to the repair that help the customer make a decision.

TiresGeneral repairs & maintenanceAuto engine diagnostic
MichelleLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Went to another tire place bec I forget about Christians Brother, and they cldnt find my leak in a tire. Christian Brothers figured out , I had a cracked rim! Very nice to me and very professional!!

Tires
kenneth2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Tire repair, AC service, electrical system service

A/C installation & repairAuto A/C rechargeElectrical
Becca10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a great experience with Christian Brothers Automotive! I dropped my car off after hours to get my tire patched. They had it done super quickly and for a great price. Would definitely recommend!

Tires
Kathy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Great fast service. Love the text updates

Tires
Chandler9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Awesome service. They were friendly, professional, and thorough in their diagnostics.

TiresVehicle Inspection
Heather3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I had a tire losing air quickly so I pulled into their location. They were extremely helpful, very nice and we're able to help me. I came back the next morning to get my car. Very happy with the service.

Tires
Michael2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Another great job well done! This isn’t the first time I have had work done on my vehicles by CBA of Lakeland. I am more than willing to drive 30 minutes from Tampa to Lakeland to this shop, to have work done by these people, and to receive quality work at a great price. I highly recommend CBA in Lakeland. Thanks for all your help!

TiresService not listed
Juliana3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Would highly recommend CBA! Dusty and Nelson were prompt, polite, and professional, as was the rest of the staff! I'll definitely be back!

Auto tire replacementTiresWheel alignment
Dom3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

My car sat for 7 years and the talented people at Christian brothers was able to repair all the damage in a very short amount of time! Almost everything needed to be fixed in the vehicle but now it's road ready.

Auto brake repairAuto maintenanceAuto tire replacement
Jake6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Worked me into the schedule and repaired the vehicle quickly. A great experience

Air conditioningGeneral repairs & maintenanceTires
Hannah13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

This company is really great! They quoted me a reasonable price, and was all done same day. I received four new tires, an alignment, and a few other things. Will definitely return! Service was amazing!

Air & cabin filter replacementGeneral repairs & maintenanceTires
KLocal Guide · 129 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First time using Christian Brothers and won't be the last! Great team and service!

BrakesOil changeTire rotations
BenjaminLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Super convenient, excellent communication: the way it should be done. I scheduled the work ahead of time and took advantage of overnight drop off process. I received an automated communication when they started the work, followed by updates with pictures, recommendations, and an estimate I could review and sign…

Auto maintenanceAuto tire replacementBrakes
bobLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Very good service, freindly staff and competitive prices.

Tires
von7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

very good service and very nice people

Tires
ChuckLocal Guide · 99 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Just before closing I entered their business and told them I have a screw In a rear tire and it was loosing air. They said they could get to it right now (whereas the Pep Boys down the street told me to make an appointment). Fast FRIENDLY service and for just a leaking tire, they did not neglect me. Thank you to…

Tires
Carolyn6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Service was great and great pricing

Tires
Bridget4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great service! Fast and friendly! In every interaction we have had, they have been honest, fair and kind!

Tires
tomLocal Guide · 89 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great trust worthy service center. Had a warning light come on telling me that I had low tire pressure. I was able to see a nail in the middle of the tire. Assuming it the cause of the low pressure. Not the case. The tech took the tire off and found the nail did not puncher the tire and he checked the…

Tires
Jennifer9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

They were able to get us in right away for a tire fix. Would definitely use them again. Very nice and quick

Tires
CJ5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excellent service...all through the repair process. Highly recommend their service.

General repairs & maintenanceSteering & suspension repairTires
BartLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

We had a great experience with the team from Christian Brothers Automotive. My daughter went there to have her tires replaced and the very next day we had to take my wife's car due to a nail in a tire. The team was great and completely upfront with the timeline and costs. Highly recommend them.

Auto tire replacementTires
James4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great customer service and prices. The tech was polite and very professional. They earned our future business as well.

Tires
Terry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Excited to finally have a knowledge and honest tire shop back in Lakeland. Top of the line tire and alignment equipment for all your needs. I would recommend them for all your tire and automotive repairs needs. 5 stars..

TiresWheel alignment
Crazy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Staff was very friendly and helpful. Took care of all my car needs in a timely manner. Fair pricing and honest work.

Auto engine diagnosticTires

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Price

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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 55%Overpriced 7%Not sure 5%

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