Experts Reviews · Company report
Christian Brothers Automotive Lakeland Heights logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%65+15.8Value 14%78+11Replies to reviews 7%100+7.1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Christian Brothers Automotive Lakeland Heights

Lakeland, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #570Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.8★ from 1,024 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Christian Brothers Automotive Lakeland Heights is better than 76% of auto repair shops.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Christian Brothers Automotive Lakeland Heights is better than 65% of auto repair shops.B
65
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Christian Brothers Automotive Lakeland Heights is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Christian Brothers Automotive Lakeland Heights is better than 78% of auto repair shops.B
78
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Christian Brothers Automotive Lakeland Heights is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Christian Brothers Automotive Lakeland Heights is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Christian Brothers Automotive Lakeland Heights for 8 kinds of job.

Christian Brothers Automotive Lakeland Heights for vehicle inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.71
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.87
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Vehicle Inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#103 / 251
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.94%

All 71 Google reviews tagged “Vehicle Inspection” · showing 20

Chelsey3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a week ago★★★★★

⭐⭐⭐⭐⭐ I can’t say enough good things about Christian Brothers Automotive, especially Dusty! He was so helpful with me trying to figure out what’s going on with my vehicle. I really appreciate the time, patience, and effort he’s put into helping me get answers and understand what’s going on. It’s not easy dealing…

Great priceAuto engine diagnosticVehicle InspectionAuto maintenance
RyanLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Thank you for taking care of my Mazda!! Always friendly staff and they gave a a courtesy ride home while they did the work.

General repairs & maintenanceTire rotationsVehicle Inspection
Lisa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 months ago★★★★★

Love this place..Great Service!!

Vehicle InspectionAuto brake replacement
LotharLocal Guide · 21 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

My service was expensive but needed, and it was completed quickly, friendly, and professionally.

Reasonable priceAuto engine diagnosticEngine repairVehicle Inspection
Aaron1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

My husband and I visited the Christian Brothers Automotive. They were incredibly kind and provided us with valuable information. I’ll definitely be taking my car or truck here whenever I need any maintenance or repairs done.

Great priceVehicle InspectionOil change
Laura4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

These guys are super friendly and great with communication! The reason I give them a 5 is because one of the things I took my car in for was not done, however when I called they scheduled me to come in and took care of it immediately!!!

Reasonable priceTiresSteering & suspension repairVehicle Inspection
Gerry13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 months ago★★★★★

My new goto car service center. Excellent staff who actually kept me informed and had everything finished as promised. Plus they accept my extended warranty.

Great priceAir & cabin filter replacementGeneral repairs & maintenanceElectrical
CalebLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I definitely recommend Christian Brothers Automotive in Lakeland, Florida if you're looking for an honest, professional, and trustworthy auto repair shop. After years of taking my Toyota Tundra to another local mechanic, I decided to give Christian Brothers Automotive a try based on a recommendation from Heidi Jo,…

Customer photo from Caleb's reviewCustomer photo from Caleb's review
Reasonable priceGeneral repairs & maintenanceVehicle InspectionVehicle safety inspection
GaryLocal Guide · 20 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

Very detailed and concerned about your problem and they take time to find and or figure out what's happening thank you so much will be back if any other issues come up

Great priceExhaustVehicle Inspection
Justin6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 months ago★★★★★

I’ve taken my car to Christian Brothers a couple times. All of the employees are so polite and knowledgeable. I would definitely recommend them over a dealership service any day.

General repairs & maintenanceVehicle InspectionBrakes
Ed3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 months ago★★★★★

Great customer service, friendly store Had my transmission flushed, 4th time 200,000 miles, amazing how smooth it shifts Also had 4 new boat trailer tires and new brakes installed on the trailer They always do great work

Great priceTransmissionTire rotationsVehicle Inspection
JLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Love the customer service and prices! They take care of America’s Veterans and are a superb American business! My thanks to the consummate professionals and the bilingual staff! SEMPER FIDELIS!!!

Great priceAir & cabin filter replacementTiresSteering & suspension repair
PaigeLocal Guide · 14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

Extremely friendly as well as professional and thorough. I was given explanations for everything that was needed and why. I did not feel pressured to agree to unnecessary services or parts.I was referred by a friend and I certainly will be referring my friends.

Reasonable priceGeneral repairs & maintenanceVehicle InspectionOil change
Gary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

I took my 2017 Chevy Colorado to have the transmission fluid and filter changed. The service advisor was very professional and explained everything, the owner was not only present but was hands on as well so that told me this business is very reputable. The price for the service performed was fair. I like that in…

Great priceTransmissionVehicle Inspection
Kelly2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 10 months ago★★★★★

Super friendly people and very knowledgeable. I really like the inspection that yields a leveled list of items to fix on my car. I can fix the most critical and save up for the others. As a non mechanic, it’s great to be able to know what my car will need next. Service is quick and prices are very reasonable.

Reasonable priceA/C installation & repairGeneral repairs & maintenanceVehicle Inspection
LegitLocal Guide · 202 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

These guys are great and always busy working on every customers cars to make sure they are perfectly running again with no issues 😀!

Air & cabin filter replacementElectricalAuto brake repair
AnnLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

John was extremely friendly, polite and helpful. He went above and beyond to help me out by filing with my extended warranty company, saving me hundred’s of dollars!! They were accommodating and made time to look at and make repairs to my vehicle at short notice. They were honest and didn’t try to “up sell”…

Reasonable priceTire rotationsVehicle InspectionOil change
ritaLocal Guide · 18 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

Awesome and very friendly and courteous.

Reasonable priceVehicle InspectionService not listed
Debbie3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I recently had my car mounts replaced and couldn't be happier with the experience. The service was prompt, efficient, and completed in a timely manner. The team showed great professionalism throughout the process—clear communication, knowledgeable staff, and honest recommendations. My car now drives smoother than…

TiresGeneral repairs & maintenanceVehicle Inspection
Jim11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Christian Brothers has been clutch every time I ever need work done on my vehicles. It’s so refreshing to work with a Christian based company that I can trust! Dusty has been super helpful and understanding and patient as we deal with hunting down issues with a few of my vehicles. So thankful to have a place I can count on!

Great priceSteering & suspension repairVehicle InspectionWheel alignment

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Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 55%Overpriced 7%Not sure 5%

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