Experts Reviews · Company report
Christian Brothers Automotive Lakeland Heights logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%76+41.5Reliability 24%65+15.8Value 14%78+11Replies to reviews 7%100+7.1Experts Score= 75Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.75SCORE

Christian Brothers Automotive Lakeland Heights

Lakeland, FL · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #570Position by Experts Score among all companies we track in this category. of 707 auto repair shops · 4.8★ from 1,024 Google reviews

Report card

Percentile vs other auto repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Christian Brothers Automotive Lakeland Heights is better than 76% of auto repair shops.B
76
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Christian Brothers Automotive Lakeland Heights is better than 65% of auto repair shops.B
65
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Christian Brothers Automotive Lakeland Heights is better than —% of auto repair shops.–
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ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Christian Brothers Automotive Lakeland Heights is better than 78% of auto repair shops.B
78
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Christian Brothers Automotive Lakeland Heights is better than 100% of auto repair shops.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Christian Brothers Automotive Lakeland Heights is better than 100% of auto repair shops.A
100

Reviews for your job

Customers hired Christian Brothers Automotive Lakeland Heights for 8 kinds of job.

Christian Brothers Automotive Lakeland Heights for vehicle safety inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 81/100.How Job match is calculatedBuilt only from reviews Google tagged “Vehicle safety inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#39 / 169
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 22 Google reviews tagged “Vehicle safety inspection”

Gary2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a month ago★★★★★

Even though my vehicle wouldn't cooperate with the issue while at CBA shop, they tried to get it to do the non crank many times. Didn't charge for the visit. I recommend Donnie and his all of your automotive services.

General repairs & maintenance
Laura4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

These guys are super friendly and great with communication! The reason I give them a 5 is because one of the things I took my car in for was not done, however when I called they scheduled me to come in and took care of it immediately!!!

Reasonable priceTiresSteering & suspension repairVehicle Inspection
CalebLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I definitely recommend Christian Brothers Automotive in Lakeland, Florida if you're looking for an honest, professional, and trustworthy auto repair shop. After years of taking my Toyota Tundra to another local mechanic, I decided to give Christian Brothers Automotive a try based on a recommendation from Heidi Jo,…

Customer photo from Caleb's reviewCustomer photo from Caleb's review
Reasonable priceGeneral repairs & maintenanceVehicle InspectionVehicle safety inspection
Tony4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Good people. Very attentive to my specific needs and very accommodating in assuring that I understand to the level that I needed. Very considerate. It was a good experience - prices are a appropriate for the services provided.

Reasonable priceTiresSteering & suspension repairGeneral repairs & maintenance
ClarkeLocal Guide · 247 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 months ago★★★★★

This is my go to place for auto repairs, from simple oil changes to more complex issues. Always honest, kind and couteous service. Thank you.

Auto tire replacementVehicle safety inspectionBattery
MaryLocal Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 months ago★★★★★

Everyone was professional. The shop is clean. The pricing is reasonable but most of all trust worthy! I know when I take my SUV there I will feel safe to drive my vechile. Thank you 🤩🙏

Reasonable priceGeneral repairs & maintenanceAuto A/C rechargeAuto engine diagnostic
JLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★

Love the customer service and prices! They take care of America’s Veterans and are a superb American business! My thanks to the consummate professionals and the bilingual staff! SEMPER FIDELIS!!!

Great priceAir & cabin filter replacementTiresSteering & suspension repair
Paulette6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 9 months ago★★★★★

I went to Christian Brothers Automotive because my car was not driving as smoothly as before. I was prepared for something major after the inspection. They informed me nothing could be found other than the tires needed more air. Very honest people.

Great priceVehicle safety inspection
Colleen4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 11 months ago★★★★★

CB is very customer oriented, friendly and makes you comfortable. They answer questions and do great work.

Reasonable priceGeneral repairs & maintenanceVehicle safety inspectionOil change
LegitLocal Guide · 202 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

These guys are great and always busy working on every customers cars to make sure they are perfectly running again with no issues 😀!

Air & cabin filter replacementElectricalAuto brake repair
Brian11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

This place is amazing first time going to them and I am really impressed with the way they treat customers and how fast service they give I will definitely be going back for future repairs

Great priceA/C installation & repairAir conditioningVehicle safety inspection
Jim11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Christian Brothers has been clutch every time I ever need work done on my vehicles. It’s so refreshing to work with a Christian based company that I can trust! Dusty has been super helpful and understanding and patient as we deal with hunting down issues with a few of my vehicles. So thankful to have a place I can count on!

Great priceSteering & suspension repairVehicle InspectionWheel alignment
JessicaLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great mechanic shop great service nice people. Highly recommended always great experiences at Christian Brothers always anytime I'm kicking my car somewhere else not good results anyway Christian Brothers got my car in before the storm and fixed it the very next day I appreciate them and the diligence

Auto battery replacementGeneral repairs & maintenanceTire rotations
Jim9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

I trust all of my vehicle service and repairs to CBA. The safety check they perform gives piece of mind. The courtesy van allows me to leave my vehicle while repairs are made.

Air & cabin filter replacementSteering & suspension repairGeneral repairs & maintenance
Teah1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Will use again. Friendly customer service, and quick serivce.

Auto maintenanceVehicle InspectionVehicle safety inspection
SteveLocal Guide · 49 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I brought my 2016 Chevy Silverado to Christian Brothers in Lakeland on Florida Ave S. I noticed a slight tire balding on one tire inside tread. So I wanted an alignment plus a tire rotation . They were very busy and two mechanics were out that day and initially they said 2-3 hours. But fortunately for me they moved…

Auto brake replacementSteering & suspension replacementVehicle Inspection
gary4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Service was handled in a timely manner and completed as ask. Great customer service.

Oil changeTire rotationsVehicle safety inspection
Tim3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I am very pleased with the work the mechanic did on my truck and gene did a great job at telling me exactly what my truck needed overall it was a job well done

Air & cabin filter replacementAuto brake repairAuto tire replacement
Stephanie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Christian Brothers has been a Godsend!!! Kevin, David and Donnie are wonderful! Honest, accommodating, and knowledgeable are just a few words to describe the amazing service I’ve received. They always go above and beyond! It’s so nice to find someone I can trust to keep my car running, to help keep my family and I…

A/C installation & repairAir & cabin filter replacementAuto battery replacement
Cristina9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Great priceBrakesVehicle safety inspectionAuto maintenance
MatthewLocal Guide · 35 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

BrakesOil changeTire rotations
Jon3 years ago★★★★★

Rating only, no written review.

BrakesElectrical repairTransmission

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 34%Reasonable 55%Overpriced 7%Not sure 5%

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