Experts Reviews · Company report
Christian Brothers Automotive Ocotillo logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%66+36Reliability 24%49+11.9Value 14%83+11.7Replies to reviews 7%100+7.1Craft & service penalty87−1.3Momentum penalty73−2.7Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE

Christian Brothers Automotive Ocotillo

Chandler, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #107Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 4.8★ from 985 Google reviews

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Christian Brothers Automotive Ocotillo is better than 66% of tire repair shops.B
66
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Christian Brothers Automotive Ocotillo is better than 49% of tire repair shops.C
49
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Christian Brothers Automotive Ocotillo is better than 87% of tire repair shops.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Christian Brothers Automotive Ocotillo is better than 83% of tire repair shops.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Christian Brothers Automotive Ocotillo is better than 73% of tire repair shops.B
73
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Christian Brothers Automotive Ocotillo is better than 100% of tire repair shops.A
100

Reviews for your job

Customers hired Christian Brothers Automotive Ocotillo for 8 kinds of job.

Christian Brothers Automotive Ocotillo for auto engine diagnostic

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.34
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.59
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 58/100.How Job match is calculatedBuilt only from reviews Google tagged “Auto engine diagnostic”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#43 / 45
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 34 Google reviews tagged “Auto engine diagnostic”

Nina8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 hours ago★★★★★

It’s an excellent place to take your car for service. They are courteous and intelligent. They investigate and evaluate your concerns. They gave me a complete list of issues they found. They color code them so you can deal with any red items right away and save others for later. My car was in and out the same…

Reasonable priceAuto battery replacementGeneral repairs & maintenanceAuto engine diagnostic
Marc3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 weeks ago★★

Updated review on 10/21/26 I brought my 2023 Kia Forte GT Line (40,000 miles) to the Christian Brothers Automotive Ocotillo location for a check engine light. They diagnosed a bad catalytic converter and quoted over $4,000. Before approving it, I researched the issue and discovered that federal law mandates…

Customer photo from Marc's review
Auto engine diagnostic
Tom12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 weeks ago★★★★★

Excellent work, fair prices. I never hesitate to bring my vehicles here.

Reasonable priceAir & cabin filter replacementTiresAuto battery replacement
RachelLocal Guide · 44 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★

I really love Christian brothers because of the atmosphere and they do good work. I'm just disappointed that nobody ever calls me to go over what's in the report. I always just get a link which is great but that isn't the same as a personal touch in somebody reaching out and breaking it down for you.

Auto engine diagnostic
SandiLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Christian Brothers is a very professional and well run company. I trust them.

Reasonable priceAuto engine diagnosticVehicle InspectionVehicle safety inspection
Lanson12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

I’ve been to this location a couple of times, and each visit has been a great experience. They are honest, do excellent work, and keep their prices reasonable. I also appreciate how clearly they explain the charges so you know exactly what you’re paying for. Overall, a trustworthy company that provides quality service.

Reasonable priceElectrical repairExhaustSteering & suspension repair
rk5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★

2024 July Update: After being a loyal customer for 8+ years, am disappointed with the most recent experience. Had scheduled my 2 cars for regular oil change service (called on same day to schedule- but service was scheduled for 2 separate days). While scheduling I had told them I will be dropping off between 9-10 AM…

Auto engine diagnosticBody & TrimBattery
Naim7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

The people at CBA will always make you feel like you are part of the family. Great car shop! They always take care of my car when I need it! They're great on time and quality service! Been going to them for years and would recommend them to anyone.

Auto engine diagnosticOil changeTransmission+ Punctuality+ Professionalism+ Value
jerome8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Very happy with the service. They are very professional and very courteous. Very good experience.

Auto engine diagnosticGeneral repairs & maintenanceAuto engine tuning
Joe14 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Took our VW Beetle here for a coolant leak. Quote was $2500. Water pump, lower hose, power flush. Felt that was very high. Took it to another reputable shop. Paid $1300 and that included an oil change, too. It is unfathomable that Christian Bros wanted so much for this job. I cannot recommend yo anyone.

Auto engine diagnosticGeneral repairs & maintenance
Robert8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

These guys are the best. They do what they say and they back it up.

A/C installation & repairAuto engine diagnosticTire rotations
troy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I use this particular Christian Brothers on Ocotillo and Arizona Ave for years and they always perform an amazing work.

Auto maintenanceAuto engine diagnosticGeneral repairs & maintenance
Armando7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very courteous with top notch communication.

Auto engine diagnosticGeneral repairs & maintenanceTransmission
Mark5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Well organized in dealing with the pandemic issues and very prompt service.

Auto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality
Rod8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Good, honest repair shop. Will use again when needed.

Auto engine diagnosticGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
EJLocal Guide · 94 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★

Took my car in for an oil change. 3 weeks later the check engine light came on. Took my car in to get that diagnosed and spent $400 on repairs and diagnostics. 3 days later the check engine light was back on again. Took the car back in and spent an additional $280 on repairs. Dropped car off to get looked at…

Auto engine diagnostic
Marcus2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Keith is the best - Honest, straight forward, and doesn't "feel" like a sales man. I originally came to Christian brothers to get a second quote. The price from Christian Brothers was about the same (a little less) but the service, consideration, and honesty I received made me feel more comfortable with having…

BrakesAir conditioningAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Bunny5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Had car towed in. No idea of problem. In 2 days got car back, working. Thanks so much. Not ready to buy new car.

Auto engine diagnostic
Byron5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Great automotive service, everyone was courteous and caring. My car is running like new.

BrakesCarburetor cleaningAuto engine diagnostic
Prasad2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Quick to get in, great communication and honest service. Appeared quite transparent.

Auto engine diagnosticOil change
Laura7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Zack Joey Mike and the Christian Brothers Ocotillo team are the BEST! Face it, dealing with car costs is often painful, but together the team helped me to prioritize urgent vs. soon issues. They give honest estimates that are accurate and provide excellent customer service including referrals for work they do not…

BrakesAir conditioningAuto engine diagnostic+ Punctuality+ Quality+ Professionalism
Joseph1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★

Rating only, no written review.

Not sureGeneral repairs & maintenanceAuto engine diagnostic
RobynLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Auto exhaust system repairAuto engine diagnosticGeneral repairs & maintenance
PatrickLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticVehicle Inspection
VincentLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
Madison9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

A/C installation & repairAuto maintenanceBrakes
ConnieLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto engine diagnostic
Craig9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticOil change+ Punctuality+ Quality+ Professionalism
Jasmine2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticOil changeTires+ Punctuality+ Quality+ Professionalism
anita8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticEngine repair+ Punctuality+ Quality+ Professionalism
EllinLocal Guide · 41 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

BrakesElectricalCarburetor cleaning+ Punctuality+ Quality+ Professionalism
Craig&Liane6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto engine diagnosticGeneral repairs & maintenanceOil change
Shannon13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Auto engine diagnostic+ Quality
Dimitrios3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Auto engine diagnostic

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 55%Overpriced 8%Not sure 8%

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