Experts Reviews · Company report
Christian Brothers Automotive Ocotillo logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%66+36Reliability 24%49+11.9Value 14%83+11.7Replies to reviews 7%100+7.1Craft & service penalty87−1.3Momentum penalty73−2.7Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCORE

Christian Brothers Automotive Ocotillo

Chandler, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #107Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 4.8★ from 985 Google reviews

Report card

Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Christian Brothers Automotive Ocotillo is better than 66% of tire repair shops.B
66
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Christian Brothers Automotive Ocotillo is better than 49% of tire repair shops.C
49
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Christian Brothers Automotive Ocotillo is better than 87% of tire repair shops.A
87
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Christian Brothers Automotive Ocotillo is better than 83% of tire repair shops.A
83
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Christian Brothers Automotive Ocotillo is better than 73% of tire repair shops.B
73
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Christian Brothers Automotive Ocotillo is better than 100% of tire repair shops.A
100

Reviews for your job

Customers hired Christian Brothers Automotive Ocotillo for 8 kinds of job.

Christian Brothers Automotive Ocotillo for battery

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.22
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.59
Usually paidThe price range customers picked most often for this job.—
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 62/100.How Job match is calculatedBuilt only from reviews Google tagged “Battery”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#37 / 39

All 22 Google reviews tagged “Battery”

rk5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★

2024 July Update: After being a loyal customer for 8+ years, am disappointed with the most recent experience. Had scheduled my 2 cars for regular oil change service (called on same day to schedule- but service was scheduled for 2 separate days). While scheduling I had told them I will be dropping off between 9-10 AM…

Auto engine diagnosticBody & TrimBattery
DogeLocal Guide · 36 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Organized. Friendly. Good online system for approving or declining service items.

Auto battery replacementBattery
Bob3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

A "10" all the way and every way...

Auto maintenanceBatteryOil change
JaydenLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★

Horrible do not go there. I dropped off my car for diagnostics after the car had to be jump started. The battery was replaced two times prior the second time was a warranty replacement after it failed within six months. The warranty covered one replacement within five years for free. Christian Brothers said a…

Battery
Greg4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Professional, honest and fair. Will go to them for all my vehicles.

BatteryVehicle InspectionWheel alignment
Isabella30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Very clean and professional. They replaced our battery for us. Would recommend. Super nice.

Battery
charlesLocal Guide · 40 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

TJ was awesome! Christian Bros worked with my warranty company to get a lot of my work completed. Thankyou to all involved!

BatteryEngine repairGeneral repairs & maintenance
Paul1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great experience!

Battery
HankLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Wow! The repair experiences headaches I would have avoided if I'd known about Christian Brothers Automotive years ago. My experience with Christian Brothers has consistently been that they treat me as a valuable customer, even for just a simple oil change. They are friendly, courteous and, above all, professional!…

BatteryEngine repairGeneral repairs & maintenance+ Quality+ Professionalism+ Value
DanielLocal Guide · 260 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Great quality service, at very affordable prices, by very professional and friendly folks!

BatteryGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Clay11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Down the street and able to fit me in at end of the work day, saving me for the next day logistics. Explained reasoning for swap out and options. Battery pricing (and warranty) were more than competitive. Customer service was great given I showed up as they were starting to close down for the night.

Battery+ Punctuality+ Professionalism+ Value
Vernon6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Had some issues with my drive shaft slipping out due to cracked rear lift blocks while driving in the mountains. CB was able to get me in right away. They diagnosed the issues quickly and communicated what was needed that same morning. They were able to address and fix my issues the next day. I also asked them to…

BatteryGeneral repairs & maintenanceOil change+ Punctuality+ Quality+ Professionalism
Y-Nhi9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I feel like most people fall into two categories - those who write reviews when they have horrible experiences and those who continue to have excellent experiences but forget or don't take the time to write a review. I fall into the second category so forgive me but better late than never! After discovering that an…

Air & cabin filter replacementBatteryGeneral repairs & maintenance+ Punctuality+ Quality+ Professionalism
ChrisLocal Guide · 33 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

It is always a pleasure to bring our cars here. Everyone is honest and they do a great job. I would recommend them to anyone.

Air & cabin filter replacementBatteryGeneral repairs & maintenance
VincentLocal Guide · 9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

A/C installation & repairAir & cabin filter replacementAuto A/C recharge
DonnaLocal Guide · 17 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 4 years ago★★★★★

Rating only, no written review.

BatteryService not listed
Roy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Rating only, no written review.

Battery
Diana2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

BatteryOil changeTires+ Punctuality+ Professionalism+ Value
Mark1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Battery+ Punctuality+ Quality+ Professionalism
Arsen3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Rating only, no written review.

Air & cabin filter replacementBatteryEngine repair+ Punctuality+ Quality+ Professionalism
GrantLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 6 years ago★★★★★

Rating only, no written review.

BatteryBrakesElectrical
LouiseEdited 6 years ago★★★★

Rating only, no written review.

Battery+ Punctuality+ Quality+ Professionalism

Price

Not enough reviews with a price yet.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 30%Reasonable 55%Overpriced 8%Not sure 8%

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