How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%66+36Reliability 24%49+11.9Value 14%83+11.7Replies to reviews 7%100+7.1Craft & service penalty87−1.3Momentum penalty73−2.7Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCOREChristian Brothers Automotive Ocotillo
Chandler, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #107Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 4.8★ from 985 Google reviews
Report card
Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.
Reviews for your job
Customers hired Christian Brothers Automotive Ocotillo for 8 kinds of job.
Christian Brothers Automotive Ocotillo for brakes
Clear ✕All 28 Google reviews tagged “Brakes”
I am glad I started a relationship with this shop. Started with an oil change and Inspection. Service tech identified all items needing attention and Brian did a great job prioritizing them for me and we have started knocking them off the list to keep my vehicle running strong. No pushy salesmen just straight…
CBA always does a great job. Their people always great me and explain everything before beginning any work.
Honest and good service at fair price. Won't try and scam you for unnecessary work.
When I have to have some costly repairs to my car I've found a shop that I'm confident in and trust. The communication is outstanding and the work is to notch. The costs are competitive and fair.
Solid people. Great work.
Everyone was super friendly and accommodating
Awesome service. Very friendly and definitely recommend them.
These guys are the best. Very friendly and attentive. Love that you always get a detailed itemized quote with pictures. The approval process via web/phone is easy to use and you get a text on the progress. We have been going to this location for years and have recommended our families and friends.
Appointment scheduling was easy to navigate. Arrived and took my vehicle quickly. They explained the process, inspected everything, and let me know what needed to be done. I have been going to Christian Bros for years, both in AZ and Texas. Highly recommend them!
My experience was not at all pleasant at Christian Brother’s. After paying my (hefty) bill for some normal brake service, I was assured that my vehicles brakes were clear to drive on and fully operational. However after leaving the shop I began experiencing some very serious issues with braking, and my vehicle began…
Keith is the best - Honest, straight forward, and doesn't "feel" like a sales man. I originally came to Christian brothers to get a second quote. The price from Christian Brothers was about the same (a little less) but the service, consideration, and honesty I received made me feel more comfortable with having…
Mike & TJ were very easy to work with and receiving inspection reports and repair estimates via text & email made the process so convenient. One note, you will not be able to bring your own performance part for a repair/install even if the part exceeds that of the Manufacturer's part as they will only utilize…
Great automotive service, everyone was courteous and caring. My car is running like new.
They squeezed me in after calling them last minute due to my brakes suddenly feeling unsafe. They're always courteous and professional. This last visit I had a glove box that wouldn't close all the way. I didn't realize they'd fixed it until a few days later...what a great surprise because it was a pain to keep closed!! Thanks so much!!
Zack Joey Mike and the Christian Brothers Ocotillo team are the BEST! Face it, dealing with car costs is often painful, but together the team helped me to prioritize urgent vs. soon issues. They give honest estimates that are accurate and provide excellent customer service including referrals for work they do not…
Christian Brothers isn't the cheapest shop in the world, if you're just looking to save a buck, but, in my opinion, this marginal extra spend is well worth it for the service, attention to detail, and, perhaps most importantly, communication I get with every repair or service. These guys are easily the best about…
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 112 | — |
| General repairs & maintenance | 106 | — |
| Auto engine diagnostic | 34 | — |
| Wheel alignment | 33 | — |
| Air & cabin filter replacement | 32 | — |
| Vehicle Inspection | 31 | — |
| Brakes | 28 | — |
| Auto maintenance | 24 | — |