How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%66+36Reliability 24%49+11.9Value 14%83+11.7Replies to reviews 7%100+7.1Craft & service penalty87−1.3Momentum penalty73−2.7Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCOREChristian Brothers Automotive Ocotillo
Chandler, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #107Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 4.8★ from 985 Google reviews
Report card
Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.
Reviews for your job
Customers hired Christian Brothers Automotive Ocotillo for 8 kinds of job.
Christian Brothers Automotive Ocotillo for general repairs & maintenance
Clear ✕All 106 Google reviews tagged “General repairs & maintenance” · showing 40
It’s an excellent place to take your car for service. They are courteous and intelligent. They investigate and evaluate your concerns. They gave me a complete list of issues they found. They color code them so you can deal with any red items right away and save others for later. My car was in and out the same…
All info about my car texted to me in a timely manner. Friendly helpful staff.
Christian Owner, Great honest mechanic work. You don't have to worry about the work done at this shop. TJ and the crew will take good care of you!
CBA always does a great job. Their people always great me and explain everything before beginning any work.
Easy and smooth experience, emailed to request a quote, almost instant reply and got me in the next day. Dropped off car and shuttle dropped me off at my house. Great customer service! Thank you!
Always courteous and polite. Their honesty has always impressed me. I am a senior and rely on the integrity of Christian Brothers to service my car with fast and accurate service. I would and will recommend their shop to anyone. Thank you.
Professional, efficient, caring service! I will be a repeat customer and will recommend them to all family and friends
Love the people that work here. Everything is explained and will even go into more detail if you ask. Videos and pictures were sent prior to receiving a quote. Constant communication and just all around great service. All that and the mechanics are awesome.
Everyone at Christian Brothers was great! Mike was very knowledgeable and helpful in diagnosing my car problems. They replaced a bad fuel pump on my 2011 Ford Escape and replaced my cabin filter in just a few hours. The car is running perfectly! I will be going back to them soon to take care of a few other…
Quick and honest car repair
Everyone was very professional and courteous. They explained everything and did not pressure in anyway.
I’ve been to this location a couple of times, and each visit has been a great experience. They are honest, do excellent work, and keep their prices reasonable. I also appreciate how clearly they explain the charges so you know exactly what you’re paying for. Overall, a trustworthy company that provides quality service.
I like everything I have experienced thru Christain Brothers. I like the free estimates, how I am kept up to date on the status of my repairs, and the free shuttle service with Pete as the excellent driver.
I have had my cars and family member's cars serviced at CBA for several years now and everyone has been satisfied
Great staff, cleanliness beyond anything you have seen for an automotive shop and you leave there with a good feeling about your vehicle being taken care of by professionals.
I have always had outstanding service when taking my car to Christian Bros. From the moment I walk into the office to picking my car up after serviced
I change my rating because my last visited wasn't I was expected from them. They mess up my transmission and they won't admitted to it. They lost my business because they are not honest. And, I spend a lot of money to them.
Car would not start and their schedule was booked. They still took me in, did a diagnostic, found the problem and resolved the same day. WOW! Great service as always. I realize this depends on the issue but I was amazed at the service and getting this done. Thanks!!
Very happy with the service. They are very professional and very courteous. Very good experience.
Christian Brothers treat you like family. Everyone is friendly everyone is considerate of your time. Women they explain things to you how you would understand them. They ask you if you have any questions and if there’s anything else they can do for you how many places will just let you come in Your tires. I have…
Solid people. Great work.
Took our VW Beetle here for a coolant leak. Quote was $2500. Water pump, lower hose, power flush. Felt that was very high. Took it to another reputable shop. Paid $1300 and that included an oil change, too. It is unfathomable that Christian Bros wanted so much for this job. I cannot recommend yo anyone.
Loved it
Pretty much everything about Christian brothers is first class. All of the staff are very friendly and professional. Even the waiting room may be one of the nicest I’ve ever seen at a car repair facility. I needed to get my car checked out for a cross country drive. In approximately one hour, they completed the…
Great experience. Friendly reps
I use this particular Christian Brothers on Ocotillo and Arizona Ave for years and they always perform an amazing work.
Everyone was super friendly and accommodating
Dealership had told me $800+ in repairs needed. I sought out second opinion perspective at CB and feel their response was objective/ honest. I believe in preventive maintenance…. from a shop I can trust. I think I have found that shop.
They are working on finding an issue with odd noise.
The staff at Christian Brothers are always so pleasant and knowledgeable. We feel confident in their abilities to provide us the best service and care for our business and personal vehicles.
CB is phenomenal in every sense of the word. From their customer service, to their pick up and drop service, to everything. But what sets CB apart is their flat out honesty. I’ve never had a concern regarding unnecessary up charges, and in fact, I know they performed work which they did not charge. CB is the only…
Professional and knowledgeable.
Definitely coming back thanks for such amazing service and communication. I felt everyone was honest and not over selling. Our car is working great thank you!
Very courteous with top notch communication.
The service was excellent
Christian Brothers is an absolutely amazing shop! Friendly, courteous staff. They called to follow up on a recent repair, which most companies don’t do. Our fuel pump was cracked and they took care of everything right down to cleaning the beside of the vehicle to eliminate the fumes. These guys rock!
Very prompt polite service. They did all they promised and more in record time. Thank you Christian Bros.!!
Best shop in Town‼️
Well organized in dealing with the pandemic issues and very prompt service.
I just moved here, and I was looking for a place for my car. They are honest and reasonable. Christian Brothers is proactive with your car giving you recommendations for upcoming possibly issues for your car. Felt no pressure and had a great experience.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 112 | — |
| General repairs & maintenance | 106 | — |
| Auto engine diagnostic | 34 | — |
| Wheel alignment | 33 | — |
| Air & cabin filter replacement | 32 | — |
| Vehicle Inspection | 31 | — |
| Brakes | 28 | — |
| Auto maintenance | 24 | — |
