How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%66+36Reliability 24%49+11.9Value 14%83+11.7Replies to reviews 7%100+7.1Craft & service penalty87−1.3Momentum penalty73−2.7Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCOREChristian Brothers Automotive Ocotillo
Chandler, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #107Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 4.8★ from 985 Google reviews
Report card
Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.
Reviews for your job
Customers hired Christian Brothers Automotive Ocotillo for 8 kinds of job.
Christian Brothers Automotive Ocotillo for general repairs & maintenance
Clear ✕All 106 Google reviews tagged “General repairs & maintenance” · showing 100
It’s an excellent place to take your car for service. They are courteous and intelligent. They investigate and evaluate your concerns. They gave me a complete list of issues they found. They color code them so you can deal with any red items right away and save others for later. My car was in and out the same…
All info about my car texted to me in a timely manner. Friendly helpful staff.
Christian Owner, Great honest mechanic work. You don't have to worry about the work done at this shop. TJ and the crew will take good care of you!
CBA always does a great job. Their people always great me and explain everything before beginning any work.
Easy and smooth experience, emailed to request a quote, almost instant reply and got me in the next day. Dropped off car and shuttle dropped me off at my house. Great customer service! Thank you!
Always courteous and polite. Their honesty has always impressed me. I am a senior and rely on the integrity of Christian Brothers to service my car with fast and accurate service. I would and will recommend their shop to anyone. Thank you.
Professional, efficient, caring service! I will be a repeat customer and will recommend them to all family and friends
Love the people that work here. Everything is explained and will even go into more detail if you ask. Videos and pictures were sent prior to receiving a quote. Constant communication and just all around great service. All that and the mechanics are awesome.
Everyone at Christian Brothers was great! Mike was very knowledgeable and helpful in diagnosing my car problems. They replaced a bad fuel pump on my 2011 Ford Escape and replaced my cabin filter in just a few hours. The car is running perfectly! I will be going back to them soon to take care of a few other…
Quick and honest car repair
Everyone was very professional and courteous. They explained everything and did not pressure in anyway.
I’ve been to this location a couple of times, and each visit has been a great experience. They are honest, do excellent work, and keep their prices reasonable. I also appreciate how clearly they explain the charges so you know exactly what you’re paying for. Overall, a trustworthy company that provides quality service.
I like everything I have experienced thru Christain Brothers. I like the free estimates, how I am kept up to date on the status of my repairs, and the free shuttle service with Pete as the excellent driver.
I have had my cars and family member's cars serviced at CBA for several years now and everyone has been satisfied
Great staff, cleanliness beyond anything you have seen for an automotive shop and you leave there with a good feeling about your vehicle being taken care of by professionals.
I have always had outstanding service when taking my car to Christian Bros. From the moment I walk into the office to picking my car up after serviced
I change my rating because my last visited wasn't I was expected from them. They mess up my transmission and they won't admitted to it. They lost my business because they are not honest. And, I spend a lot of money to them.
Car would not start and their schedule was booked. They still took me in, did a diagnostic, found the problem and resolved the same day. WOW! Great service as always. I realize this depends on the issue but I was amazed at the service and getting this done. Thanks!!
Very happy with the service. They are very professional and very courteous. Very good experience.
Christian Brothers treat you like family. Everyone is friendly everyone is considerate of your time. Women they explain things to you how you would understand them. They ask you if you have any questions and if there’s anything else they can do for you how many places will just let you come in Your tires. I have…
Solid people. Great work.
Took our VW Beetle here for a coolant leak. Quote was $2500. Water pump, lower hose, power flush. Felt that was very high. Took it to another reputable shop. Paid $1300 and that included an oil change, too. It is unfathomable that Christian Bros wanted so much for this job. I cannot recommend yo anyone.
Loved it
Pretty much everything about Christian brothers is first class. All of the staff are very friendly and professional. Even the waiting room may be one of the nicest I’ve ever seen at a car repair facility. I needed to get my car checked out for a cross country drive. In approximately one hour, they completed the…
Great experience. Friendly reps
I use this particular Christian Brothers on Ocotillo and Arizona Ave for years and they always perform an amazing work.
Everyone was super friendly and accommodating
Dealership had told me $800+ in repairs needed. I sought out second opinion perspective at CB and feel their response was objective/ honest. I believe in preventive maintenance…. from a shop I can trust. I think I have found that shop.
They are working on finding an issue with odd noise.
The staff at Christian Brothers are always so pleasant and knowledgeable. We feel confident in their abilities to provide us the best service and care for our business and personal vehicles.
CB is phenomenal in every sense of the word. From their customer service, to their pick up and drop service, to everything. But what sets CB apart is their flat out honesty. I’ve never had a concern regarding unnecessary up charges, and in fact, I know they performed work which they did not charge. CB is the only…
Professional and knowledgeable.
Definitely coming back thanks for such amazing service and communication. I felt everyone was honest and not over selling. Our car is working great thank you!
Very courteous with top notch communication.
The service was excellent
Christian Brothers is an absolutely amazing shop! Friendly, courteous staff. They called to follow up on a recent repair, which most companies don’t do. Our fuel pump was cracked and they took care of everything right down to cleaning the beside of the vehicle to eliminate the fumes. These guys rock!
Very prompt polite service. They did all they promised and more in record time. Thank you Christian Bros.!!
Best shop in Town‼️
Well organized in dealing with the pandemic issues and very prompt service.
I just moved here, and I was looking for a place for my car. They are honest and reasonable. Christian Brothers is proactive with your car giving you recommendations for upcoming possibly issues for your car. Felt no pressure and had a great experience.
Just had another great experience having my car repaired. I got a thorough review and estimate of the issues. They did the repair exactly as scheduled at the quoted price with no surprises. We called ahead and the car was upfront waiting for us to pick up when we got there. We were very happy with the text portal…
Great service from the staffs!
This was my first visit to Christian Brothers Automotive. However, it will NOT be my last. Friendly, professional service. Glad I found a local mechanic for all my future auto needs. I would prefer going to them over the dealerships. Thanks for the great experience.
Good, honest repair shop. Will use again when needed.
Always reliable and affordable service is provided to their customers
TJ was awesome! Christian Bros worked with my warranty company to get a lot of my work completed. Thankyou to all involved!
We use CBA for all 5 of our Driving School cars. They are great about getting them back to us in a timely manner. We also use them for our personal vehicles! Thanks to all the guys who help us out, you know who you are :)
Wow! The repair experiences headaches I would have avoided if I'd known about Christian Brothers Automotive years ago. My experience with Christian Brothers has consistently been that they treat me as a valuable customer, even for just a simple oil change. They are friendly, courteous and, above all, professional!…
Keith is the best - Honest, straight forward, and doesn't "feel" like a sales man. I originally came to Christian brothers to get a second quote. The price from Christian Brothers was about the same (a little less) but the service, consideration, and honesty I received made me feel more comfortable with having…
Great experience! The staff was super friendly and informative. They diagnosed the issue quickly, got me the estimate to approve via my phone as well as providing a way to pay via my phone. The car was ready and waiting for me to just hop in and go when it was done.
They are the BEST!
Mike & TJ were very easy to work with and receiving inspection reports and repair estimates via text & email made the process so convenient. One note, you will not be able to bring your own performance part for a repair/install even if the part exceeds that of the Manufacturer's part as they will only utilize…
Guys are always friendly and knowledgeable. Great service and I really appreciate the shuttle service when I need it. Thank you.Jeff Duncan
Great body shop with kind, friendly & professional staff. Love the work they did on my suv. Will definitely go back again.
Very friendly environment, got the job done quickly with high quality. The technician also found issues that were missed by the dealership, fortunately I could get the issues fixed before the dealer warranty runs out.
Great quality service, at very affordable prices, by very professional and friendly folks!
Professionalism, shuttle service, courtesy inspection, excellent service, and all work completed as promised by the end of the day. Very fair prices as well. Thank you, Ken
Had some issues with my drive shaft slipping out due to cracked rear lift blocks while driving in the mountains. CB was able to get me in right away. They diagnosed the issues quickly and communicated what was needed that same morning. They were able to address and fix my issues the next day. I also asked them to…
I was blown away by the quality of customer service, words can not describe how grateful I am for Christian Brothers. My vehicle is on it’s last legs and in need of several repairs I am unable to afford at this time. I spoke with Mike for a good while and we weighed my options. I decided to hold off on the repairs…
They squeezed me in after calling them last minute due to my brakes suddenly feeling unsafe. They're always courteous and professional. This last visit I had a glove box that wouldn't close all the way. I didn't realize they'd fixed it until a few days later...what a great surprise because it was a pain to keep closed!! Thanks so much!!
Christian Brothers provides excellent service in a timely manner. Very professional. We feel very fortunate that they are a business we can count on. Thank you so much everyone at Christian Brothers.
I left my vehicle in a secure area- they started work on it early the next day. I felt they were thorough, and competent. They even warranty what they do. It gave me a great peace of mind! I will definitely go back!!!
Zack Joey Mike and the Christian Brothers Ocotillo team are the BEST! Face it, dealing with car costs is often painful, but together the team helped me to prioritize urgent vs. soon issues. They give honest estimates that are accurate and provide excellent customer service including referrals for work they do not…
I feel like most people fall into two categories - those who write reviews when they have horrible experiences and those who continue to have excellent experiences but forget or don't take the time to write a review. I fall into the second category so forgive me but better late than never! After discovering that an…
Fantastic service
I have had Christian Brothers Automotive Ocotillo service my car for the last 3 years and am so fortunate to have found them. A great team who is professional, trustworthy and pleasant.
Christian Brothers Automotive Ocotillo have always provided great quality customer service to me and my family. They listen to the customer and make you comfortable with whatever issues are going on with your vehicle, so you understand what is occurring and what needs to be accomplished, whether you know anything…
It is always a pleasure to bring our cars here. Everyone is honest and they do a great job. I would recommend them to anyone.
Christian Brothers isn't the cheapest shop in the world, if you're just looking to save a buck, but, in my opinion, this marginal extra spend is well worth it for the service, attention to detail, and, perhaps most importantly, communication I get with every repair or service. These guys are easily the best about…
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 112 | — |
| General repairs & maintenance | 106 | — |
| Auto engine diagnostic | 34 | — |
| Wheel alignment | 33 | — |
| Air & cabin filter replacement | 32 | — |
| Vehicle Inspection | 31 | — |
| Brakes | 28 | — |
| Auto maintenance | 24 | — |
