How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%66+36Reliability 24%49+11.9Value 14%83+11.7Replies to reviews 7%100+7.1Craft & service penalty87−1.3Momentum penalty73−2.7Experts Score= 63Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.63SCOREChristian Brothers Automotive Ocotillo
Chandler, AZ · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #107Position by Experts Score among all companies we track in this category. of 119 tire repair shops · 4.8★ from 985 Google reviews
Report card
Percentile vs other tire repair shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: replies to reviews and craft & service; weakest: reliability.
Reviews for your job
Customers hired Christian Brothers Automotive Ocotillo for 8 kinds of job.
Christian Brothers Automotive Ocotillo for wheel alignment
Clear ✕All 33 Google reviews tagged “Wheel alignment” · showing 20
CBA always does a great job. Their people always great me and explain everything before beginning any work.
My first visit to Christian Brothers was a little lacking in communications. My second visit made up for the first. They took time to explain what issue was introduced by another company that caused premature tire damage. They communicated and fixed my issue promptly. I will return and recommend them to my friends.
I’ve been to this location a couple of times, and each visit has been a great experience. They are honest, do excellent work, and keep their prices reasonable. I also appreciate how clearly they explain the charges so you know exactly what you’re paying for. Overall, a trustworthy company that provides quality service.
I always use Christian Brothers to make sure my car is running well every time I come to AZ as it sits in my garage while I am away. I find them friendly and they communicate well.I feel I can trust them to give me accurate and fair service.
They always have excellent customer service and their prices are fair.
When I have to have some costly repairs to my car I've found a shop that I'm confident in and trust. The communication is outstanding and the work is to notch. The costs are competitive and fair.
We use Christian Brother’s for all of our automotive needs. Their customer service and quality of work is unsurpassed. We have used them for my vehicle as well as both of my sons. They are honest and go above and beyond! The are exceptional at communicating with customers throughout the maintenance and/or repair…
Honest and to the point. They didn't have any problems with me bringing in my own oil for my 2017 Mazda 3 service. I know my car is in good shape and doesn't require any real maintenance and that's exactly the honest feedback I got from them. I plan to start taking my wife's Highlander to them as well.
Very nice and fast response
Everything was as expected and reasonably priced with no surprises or sales pitches. The inspection report after the alignment service was appreciated. The customer service communication was informative without being pushy, and the reception area felt clean and professional.
Professional, honest and fair. Will go to them for all my vehicles.
They are the BEST!
Great quality service, at very affordable prices, by very professional and friendly folks!
Had some issues with my drive shaft slipping out due to cracked rear lift blocks while driving in the mountains. CB was able to get me in right away. They diagnosed the issues quickly and communicated what was needed that same morning. They were able to address and fix my issues the next day. I also asked them to…
Christian Brothers provides excellent service in a timely manner. Very professional. We feel very fortunate that they are a business we can count on. Thank you so much everyone at Christian Brothers.
I left my vehicle in a secure area- they started work on it early the next day. I felt they were thorough, and competent. They even warranty what they do. It gave me a great peace of mind! I will definitely go back!!!
Zack Joey Mike and the Christian Brothers Ocotillo team are the BEST! Face it, dealing with car costs is often painful, but together the team helped me to prioritize urgent vs. soon issues. They give honest estimates that are accurate and provide excellent customer service including referrals for work they do not…
I feel like most people fall into two categories - those who write reviews when they have horrible experiences and those who continue to have excellent experiences but forget or don't take the time to write a review. I fall into the second category so forgive me but better late than never! After discovering that an…
Christian Brothers Automotive Ocotillo have always provided great quality customer service to me and my family. They listen to the customer and make you comfortable with whatever issues are going on with your vehicle, so you understand what is occurring and what needs to be accomplished, whether you know anything…
It is always a pleasure to bring our cars here. Everyone is honest and they do a great job. I would recommend them to anyone.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 112 | — |
| General repairs & maintenance | 106 | — |
| Auto engine diagnostic | 34 | — |
| Wheel alignment | 33 | — |
| Air & cabin filter replacement | 32 | — |
| Vehicle Inspection | 31 | — |
| Brakes | 28 | — |
| Auto maintenance | 24 | — |
