How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREChristian Brothers Automotive Surprise
Surprise, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 1,341 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Christian Brothers Automotive Surprise for 8 kinds of job.
Christian Brothers Automotive Surprise for air & cabin filter replacement
Clear ✕All 33 Google reviews tagged “Air & cabin filter replacement” · showing 20
The entire staff has done a remarkable job on my 2014 Ford Escape. From the customer service to the shuttle personnel. My vehicle advisor Matthew was the very best in all my needs. It’s very refreshing in this day and age to have a person like Matthew and the staff to fulfill all categories in an excellent…
The best auto repair shop. Trustworthy company with wonderful staff
I needed an oil change and found this shop on Google Maps. Their customer service was phenomenal to say the least. I was fully informed about the process and work being done on my vehicle before and during the service. I also really appreciated getting photos of the damages instead of codes to explain the problems.…
Daniel and Matthew were wonderful to work with. Clear and concise communication. They maintained a level of courtesy and professionalism that was outstanding. I highly recommend this location to those who need vehicle services done.
The staff was very kind and courteous. They were thorough with their inspections and did a great job on the repair. They even offered drop off and pick up rides!
Always takes care of my vehicles when I’m in a pinch, work is always top notch and staff is awesome. Highly recommend
Great people and quality work. Took my work truck here and I will come back with my personal truck.
This feels more like a hidden gem. I've been to many automotive services for all my vehicles, but the honest service and the exquisite energy is above beyond. I will continue to come back here and get ALL of my service done here and here only. Highly recommended 20/10. My truck has her own home now.🥸
The best place to bring your vehicle for repairs or diagnostics! I was lucky enough to be helped by Matt, who was welcoming, knowledgeable, and genuine. He kept me posted on their findings on my vehicle. They sent me a systematic list of what they found with photos. This is different from other auto shops, where…
Great experience, fantastic , highly recommended.
Very friendly and professional service. Ken was a super advisor and explained everything clearly. The laundry list of items I needed done were completed in 24 hours, far less than expected. And I was provided a rose for my wife upon checkout. Highest recommendation.
TJ was very helpful and informative and the driver Dave absolutely amazing people! Great place to get all car work done!
I recently purchased a new car and was looking for a trustworthy mechanic. I’m really glad I found Christian Brothers Automotive. Dropping off my car was easy, and TJ was very helpful throughout the process. He made me feel confident and safe driving my new car after they inspected it. I’ll definitely be back for…
TJ was awesome! He helped get everything covered under warranty! 5K down to $100. I will absolutely go back!
Amazing customer service TJ was very welcoming and very polite to me i really recommend coming here to get a quick service check from your vehicle!!
Had two oil leaks repaired, replaced front struts and aligned and replaced air filter. Job well done everyone!
Staff was very courteous and helpful. Service was great
After horrible experience with the dealership. Christian Brothers figured and fixed the issues with great customer service. Transparency through the entire process. Highly recommended
I had a wonderful experience at Christian Brothers. It was my first time there. I am a fairly new widow and trying to navigate how to move forward and I appreciated the kind and courteous staff and their Open and honestcare for me and my vehicle. The prices were very reasonable and everything was explained to me. I…
Great and quick service with TJ. Thank you for your expertise! -Guy in the Blue Audi
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Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 162 | — |
| General repairs & maintenance | 85 | — |
| Vehicle Inspection | 68 | — |
| Auto engine diagnostic | 43 | — |
| Auto maintenance | 41 | — |
| Vehicle safety inspection | 36 | — |
| Transmission | 35 | — |
| Air & cabin filter replacement | 33 | — |