How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREChristian Brothers Automotive Surprise
Surprise, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 1,341 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Christian Brothers Automotive Surprise for 8 kinds of job.
Christian Brothers Automotive Surprise for auto battery replacement
Clear ✕All 25 Google reviews tagged “Auto battery replacement” · showing 20
Matthew takes the best care of us. His customer service is top tier. He always ensures we are updates, goes over benefits of all coverages as well as options. Our favorite part of all is he's always friendly and remembers us as regular and loyal customers! Nothing feels more family-oriented than being part of your…
Jason and Mathew are very knowledgeable and a great guys. I will surely back with anything I might need. 10 star review all the way across the board.
Highly recommend! From start to finish everyone was professional, friendly and knowledgeable. They kept in contact with me thru the whole process. They even have a shuttle service which was convenient and helpful.
Beau was great. He was attentive and wrote down my concerns regarding why I dropped the car off today. They were able to diagnose the issue before closing which js helpful as I needed my car back next day. The staff was friendly and their recommendations were honest. I would come back again.
Every time I go there, they are always trying to upsell you on unnecessary charges. Their prices are horrible. I would not recommend this place…. friendly service Does that mean honesty and integrity?
Mathew is amazing! The entire team was so helpful!! Thankyou!!
This is a very thoughtful business. I love the fact they have a shuttle, which helps me immensely since I'm single. The driver, Ana, it's a very good driver and very talkative person; I enjoyed her company during my drives. I only take my car to Christian Brothers.
Daniel and Matthew were wonderful to work with. Clear and concise communication. They maintained a level of courtesy and professionalism that was outstanding. I highly recommend this location to those who need vehicle services done.
I had a very disappointing experience with the Christian Brothers Automotive location. My car was picked up on December 3rd for warranty work and engine timing repairs. I was repeatedly given inaccurate completion dates and poor communication throughout the process. When I finally got the car back in early January,…
Ken and the rest of the staff went above and beyond customer service. Addressing all my questions and taking care of my vehicle.
Amazing!!!! Best experience I have ever had with any auto shop, these guys are nice, quick, and professional. I just can’t believe I never came to them sooner!!!!!!
This shop is amazing! They are helpful, friendly, and overall welcoming. They explain in detail the work needed, they don’t pressure you if you’re not ready to get specific work done. They even offer rides to and from shop if needed. I can’t say enough great things about this place, we will continue to bring our…
I stopped in to Christian Brothers after getting quotes for what I needed at other shops. They offered a free inspection (about an hour) and concurred with the other shops as far as what I needed, with one surprising addition: my battery was about to go out. My husband had many questions about the methodology for…
Great experience. Car done in a timely manner and service was excellent. Would definitely go back again for any car services that I need. Would recommend their services
Super friendly staff and Preston was awesome!
Great Experience with this place overall. They fixed and found the issue my car was having for the longest despite going to both sun devil and firestone only Christian Brothers actually got the job done and fixed the problem. Jason in particular did a great job of walking me thru the process and explain in detail…
I’ve been going to the spot for three years and will not go anywhere else. Absolute best service.
I really enjoyed working with TJ. He was very professional and kept me informed throughout the repair.
First time using Christian brothers. Start to finish, everything went smoothly. They even picked up my vehicle from my work and returned when finished. Jason was great to work with. Definitely my go to from now on.
Preston and the team at Christian Brothers Automotive offered exceptional service with understanding and compassion. I highly recommend CBA in Surprise for all your automotive needs. They have a customer for life in me!!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 162 | — |
| General repairs & maintenance | 85 | — |
| Vehicle Inspection | 68 | — |
| Auto engine diagnostic | 43 | — |
| Auto maintenance | 41 | — |
| Vehicle safety inspection | 36 | — |
| Transmission | 35 | — |
| Air & cabin filter replacement | 33 | — |
