How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREChristian Brothers Automotive Surprise
Surprise, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 1,341 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Christian Brothers Automotive Surprise for 8 kinds of job.
Christian Brothers Automotive Surprise for auto engine diagnostic
Clear ✕All 43 Google reviews tagged “Auto engine diagnostic” · showing 40
John and Mathew were so helpful they took very good care of me. The costumer service was absolutely amazing. The walk through of what was causing issues very explanatory the best work I’ve had done fair respectful men my car was in & out in 24hrs. Thank you for the experience gentlemen
Hands down the absolute best auto repair/diagnostic experience in a long time, maybe ever. These guys were fast, responsive, kept me informed, and even picked me up from Goodyear to surprise!!
Very happy with Andrew and Tyler and how they took care of my Dodge Challenger. Will be back again for future service.
If you’ve got a European model car in the area, these are the guys who can do what you need.
The entire staff has done a remarkable job on my 2014 Ford Escape. From the customer service to the shuttle personnel. My vehicle advisor Matthew was the very best in all my needs. It’s very refreshing in this day and age to have a person like Matthew and the staff to fulfill all categories in an excellent…
I’ve never had such care and time put into my vehicle as Christian Brothers has. from the moment I walked in, I knew I was in the right place. I had taken my car to three different mechanics prior to Christian Brothers. All three told me there’s nothing wrong with my car other than the check engine light being on.…
Daniel and Tyler at Christian Brothers were fantastic to work with! Quickly diagnosed what was going on with the problem and solved it. I will definitely bring vehicles back.
Beau was great. He was attentive and wrote down my concerns regarding why I dropped the car off today. They were able to diagnose the issue before closing which js helpful as I needed my car back next day. The staff was friendly and their recommendations were honest. I would come back again.
After using Christian Brothers Automotive twice this year, I can confidently say they have earned a customer for life. Tyler and the entire team are everything you hope to find in an auto repair shop: honest, knowledgeable, professional, and genuinely caring. From the first phone call to picking up our vehicle,…
Everyone was so nice! They took the time to listen to my concerns, addressed them appropriately, and went beyond my expectations. I am in school full time and cannot work as much, they gave me different options that would help me with the cost of the repair. It was such a weight off of my shoulders. Thanks guys!
Got my bfs truck towed here because it was the closest to the truck. 5 stars to Matthew for helping us every step of the way! Unfortunately we couldn't afford to go through with them. They helped us figure out what needed fixed. We appreciate everything they did for us! If you are not broke like us would highly…
Joe provided great service and work was completed to my satisfaction. I would use them again.
Good service, car is running better than before all issues at the time were resolved. Very happy to have my 10 year old car back home 🏡🏡🏡🏡🏡
I don’t know if their last name is Christian but it might as well be for the way they do business! While they had my vehicle in the shop (after a ride home) my wife got sick. They delivered my car with flowers and a care package for her and I hadn’t even paid yet! Very fair prices, perfect customer service,…
These guys are awesome. Dropped my Honda Civic Type R off yesterday, after having just called Christian Brothers the afternoon prior. I needed a handful of things done - and not just simple tasks. A day and a half later, I have my car back and better than ever. Thank you for the phenomenal service and communication. Highly recommend!
CBA may not be the cheapest, but I've come to know that l can trust them both with the info they give me and the work they do. I will always pay more for that. Always super nice and clean, and love the shuttle service they provide.
100/10 experience! Truck started acting up randomly and dealership was booked. Dealership recommended Christian Brothers and they were nothing short of amazing. Communication was on point from the start. They had my vehicle done in 24hrs & saved me some money. Highly recommend
These guys were such gentlemen and so sweet. They diagnosed my car with care and made me feel informed and safe at every step. The work was reasonable given the fact that they had to take the engine apart completely. We definitely will use them again.
I just wanted to say thank you to everyone especially Kyle for taking care of my vehicle and making sure it is always running like a top. This business has always taken care of my vehicle and I will always recommend them all of my friends and family. For anyone looking for someone to take care of all of your needs,…
I can be wordy so my TL;DR version is this: I have never trusted a mechanic but after going to Christian Brother’s for a car repair I will be using them for all of my car needs going forward. Long version if you care for details: I’m a 37yo woman who is used to being talked down to by car companies (buying a…
Ken Service manager is awesome. Took care of everything.
I would love to share the incredible service, kindness, compassion, patience, fair price and excellent inspection report that we had today. Please know Jason is absolutely AWESOME!!! Love, love, love this place, give them a try, you will not be disappointed. We found our new home for our vehicle maintenance…THANK YOU CHRISTIAN BROTHERS AND JASON!!!
Great customer service. Jason G. was extremely helpful. Everyone was very helpful. Kept me informed about the progress of my car.
TJ was awesome, very friendly and knowledgeable. Most importantly communicated ever step of they way.
John and Jason are fantastic! The experience was so great. I don’t really know what else to say except I highly recommend them and I would use them again.
Tj was very helpful
Roberto and Greg are awesome! Very nice, honest people. We take all our vehicles there and won't go anywhere else.
The men at CBA in Surprise are AWESOME, and true professionals that stand behind their work. They work hard, throughly, and provide superior automotive repair. From the Service Technician (Alex & Brent) to the great mechanics (Zeke and Michael). Customers would be hard pressed to find a better, faster, more…
I had a very unfortunate event happen with my car, but everyone here went above and beyond to take care of me, especially Brandt and Tyler. They were so kind, knowledgeable, and made light out of a really bad situation. I can’t recommend them enough! I will always be coming back here and telling everyone I know how great they are!
My 2006 Nissan Pathfinder was due for a smog test and the Service Engine Soon Light was on which is an automatic failure. I've taken it to other auto service shops around the neighborhood and no luck in getting it fixed and getting taken for a ride (ripped-off) which was a very disappointing experience! Then I…
Brought 2o14 Jeep Patriot in to check battery light. Shop did complete bumper to bumper inspections, took several hours, CHARGED ME $80, then told me that I needed to replace the battery cable ends, that were the red and green painted type, because it was not conducting the flow of electricity very well. When I…
Service Dept Alex was very helpful in working my needs for my vehicle. Happy with results of my repair.
After the nightmare experience I had with LHM Surprise and their service center, Christian Brothers were the light of the situation. They were able to see me same day, diagnose the issues, give pictures and videos explaining exactly what the issue was along with giving up front pricing. On top of that, they were…
Ken, was an awesome service technician. He made everything so easy to understand. I would recommend this place to all my friends and family. Thanks
I’ve used Christian Brothers for prior repairs. They are honest and thorough. I will continue using them
My daughter’s Jeep Wrangler muffler was making loud rattling noises, car engine also sounded loud and riding really rough. We took it to CB and they determined the fuel injector, gaskets and spark plugs were all bad and needed to be replaced. The repair cost was a sticker shock but Lisa and Laura worked magic to…
Had a great experience! Thank you Lisa B for all your help very pleased.
I’m getting work done on my suv and I have to say this is the nicest automotive shop that I have ever been in! The staff is extremely friendly and knowledgeable, they are making this process as easy as it can possibly be for me not to mention their prompt service! I highly recommend them! Alex and Ken are awesome!
Very professional and nice
service was great and Alex was very helpful
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 162 | — |
| General repairs & maintenance | 85 | — |
| Vehicle Inspection | 68 | — |
| Auto engine diagnostic | 43 | — |
| Auto maintenance | 41 | — |
| Vehicle safety inspection | 36 | — |
| Transmission | 35 | — |
| Air & cabin filter replacement | 33 | — |
