How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREChristian Brothers Automotive Surprise
Surprise, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 1,341 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Christian Brothers Automotive Surprise for 8 kinds of job.
Christian Brothers Automotive Surprise for auto maintenance
Clear ✕All 41 Google reviews tagged “Auto maintenance” · showing 20
Nick was phenomenal and very understanding! Great customer service!
The entire staff has done a remarkable job on my 2014 Ford Escape. From the customer service to the shuttle personnel. My vehicle advisor Matthew was the very best in all my needs. It’s very refreshing in this day and age to have a person like Matthew and the staff to fulfill all categories in an excellent…
I cannot recommend Christian Brothers Automotive enough! From the moment I walked in, their team was incredibly kind, welcoming, and genuinely friendly. Car repairs can often be stressful, but they completely took the anxiety out of the process by being 100% transparent and honest every step of the way. It’s rare to…
The best auto repair shop. Trustworthy company with wonderful staff
I love the staff! The way they take care of the car and their customers. They are transparent about what your car needs and enjoy the fact that they offer rides back home when your car is being worked on.
After using Christian Brothers Automotive twice this year, I can confidently say they have earned a customer for life. Tyler and the entire team are everything you hope to find in an auto repair shop: honest, knowledgeable, professional, and genuinely caring. From the first phone call to picking up our vehicle,…
Awesome service. Had to utilize the warranty for the previous work done on our car and Christian Brothers made it a seamless process.
Matthew helped me thru my process and the whole team was great. This place is awesome at communicating and updating via text which is so rare, the digital report is so thorough. Thank you all and shout out to Ryan the tech!
I don’t know if their last name is Christian but it might as well be for the way they do business! While they had my vehicle in the shop (after a ride home) my wife got sick. They delivered my car with flowers and a care package for her and I hadn’t even paid yet! Very fair prices, perfect customer service,…
These guys are awesome. Dropped my Honda Civic Type R off yesterday, after having just called Christian Brothers the afternoon prior. I needed a handful of things done - and not just simple tasks. A day and a half later, I have my car back and better than ever. Thank you for the phenomenal service and communication. Highly recommend!
They did a great job on my Subaru for a fair price.
The staff was very kind and courteous. They were thorough with their inspections and did a great job on the repair. They even offered drop off and pick up rides!
Everything turned out great. For the first time I don’t have to do a deep clean of the interior, the service performed works well and I will be taking my vehicles for their maintenance. I finally found a shop I can work with.
I brought in a little older, very basic vehicle for a general inspection and was surprised to receive an estimate totaling several thousand dollars. After reviewing my recent service records, it became clear that a number of the recommended items were either unnecessary or had already been completed recently. There…
This was the best auto repair service we've received in a very long time. They were honest, quoted a reasonable price and provide a better warranty than anyone else. Customer service was wonderful.
My whole experience was great. Danny made sure to answer all my many questions and get the right services booked for my car. Jason was nice and polite at checkout too. Overall a very friendly business and would highly recommend.
I just wanted to say thank you to everyone especially Kyle for taking care of my vehicle and making sure it is always running like a top. This business has always taken care of my vehicle and I will always recommend them all of my friends and family. For anyone looking for someone to take care of all of your needs,…
Great service!
I am so thankful for Christian Brothers Automotive. I took my car in for an oil change and to figure out some noises it was making. After inspection they sent me a detailed report with pictures and walked me through what needed to be done now and what I could wait on. It was later in the day and I was worried I…
First time visit. Jason was very thorough with his explanation of our van's issues and warranty. This helped with our experience and trust in their company.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 162 | — |
| General repairs & maintenance | 85 | — |
| Vehicle Inspection | 68 | — |
| Auto engine diagnostic | 43 | — |
| Auto maintenance | 41 | — |
| Vehicle safety inspection | 36 | — |
| Transmission | 35 | — |
| Air & cabin filter replacement | 33 | — |
