How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREChristian Brothers Automotive Surprise
Surprise, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 1,341 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Christian Brothers Automotive Surprise for 8 kinds of job.
Christian Brothers Automotive Surprise for auto maintenance
Clear ✕All 41 Google reviews tagged “Auto maintenance”
Nick was phenomenal and very understanding! Great customer service!
The entire staff has done a remarkable job on my 2014 Ford Escape. From the customer service to the shuttle personnel. My vehicle advisor Matthew was the very best in all my needs. It’s very refreshing in this day and age to have a person like Matthew and the staff to fulfill all categories in an excellent…
I cannot recommend Christian Brothers Automotive enough! From the moment I walked in, their team was incredibly kind, welcoming, and genuinely friendly. Car repairs can often be stressful, but they completely took the anxiety out of the process by being 100% transparent and honest every step of the way. It’s rare to…
The best auto repair shop. Trustworthy company with wonderful staff
I love the staff! The way they take care of the car and their customers. They are transparent about what your car needs and enjoy the fact that they offer rides back home when your car is being worked on.
After using Christian Brothers Automotive twice this year, I can confidently say they have earned a customer for life. Tyler and the entire team are everything you hope to find in an auto repair shop: honest, knowledgeable, professional, and genuinely caring. From the first phone call to picking up our vehicle,…
Awesome service. Had to utilize the warranty for the previous work done on our car and Christian Brothers made it a seamless process.
Matthew helped me thru my process and the whole team was great. This place is awesome at communicating and updating via text which is so rare, the digital report is so thorough. Thank you all and shout out to Ryan the tech!
I don’t know if their last name is Christian but it might as well be for the way they do business! While they had my vehicle in the shop (after a ride home) my wife got sick. They delivered my car with flowers and a care package for her and I hadn’t even paid yet! Very fair prices, perfect customer service,…
These guys are awesome. Dropped my Honda Civic Type R off yesterday, after having just called Christian Brothers the afternoon prior. I needed a handful of things done - and not just simple tasks. A day and a half later, I have my car back and better than ever. Thank you for the phenomenal service and communication. Highly recommend!
They did a great job on my Subaru for a fair price.
The staff was very kind and courteous. They were thorough with their inspections and did a great job on the repair. They even offered drop off and pick up rides!
Everything turned out great. For the first time I don’t have to do a deep clean of the interior, the service performed works well and I will be taking my vehicles for their maintenance. I finally found a shop I can work with.
I brought in a little older, very basic vehicle for a general inspection and was surprised to receive an estimate totaling several thousand dollars. After reviewing my recent service records, it became clear that a number of the recommended items were either unnecessary or had already been completed recently. There…
This was the best auto repair service we've received in a very long time. They were honest, quoted a reasonable price and provide a better warranty than anyone else. Customer service was wonderful.
My whole experience was great. Danny made sure to answer all my many questions and get the right services booked for my car. Jason was nice and polite at checkout too. Overall a very friendly business and would highly recommend.
I just wanted to say thank you to everyone especially Kyle for taking care of my vehicle and making sure it is always running like a top. This business has always taken care of my vehicle and I will always recommend them all of my friends and family. For anyone looking for someone to take care of all of your needs,…
Great service!
I am so thankful for Christian Brothers Automotive. I took my car in for an oil change and to figure out some noises it was making. After inspection they sent me a detailed report with pictures and walked me through what needed to be done now and what I could wait on. It was later in the day and I was worried I…
First time visit. Jason was very thorough with his explanation of our van's issues and warranty. This helped with our experience and trust in their company.
Best honest mechanic in the valley. I have had so many issues with my car and have been too so many bad mechanics. This was the first mechanic I feel like I can trust and they do an amazing job. Highly recommend coming here over anywhere else!
I recently purchased a new car and was looking for a trustworthy mechanic. I’m really glad I found Christian Brothers Automotive. Dropping off my car was easy, and TJ was very helpful throughout the process. He made me feel confident and safe driving my new car after they inspected it. I’ll definitely be back for…
TJ was awesome! He helped get everything covered under warranty! 5K down to $100. I will absolutely go back!
We brought our vehicle in for service in dire need of repairs. Working with TJ to complete and coordinate all the work for so simple and professional. He was to the point and delivered 100% with everything he said. Our car is working beautifully now. Thank you Christian Brothers & TJ
Staff was very courteous and helpful. Service was great
TJ and the team at Christian Brothers Automotive in Surprise, AZ did an awesome job! Brought my car in for a 4-wheel alignment and tire rotation, and they got it done quickly and professionally. Communication was great the whole way through — they kept me updated and explained everything clearly. Excellent service…
Great experience and excellent service
The best experience I have had with a car repair shop. Would recommend them highly.
Took my vehicle in on Friday for general maintenance. The place was clean and the staff were very friendly and accommodating. Used their shuttle service to get a ride back home. They send you a text message of all updates which is nice. Even better, they send you a link to see everything they looked at, which they…
After the nightmare experience I had with LHM Surprise and their service center, Christian Brothers were the light of the situation. They were able to see me same day, diagnose the issues, give pictures and videos explaining exactly what the issue was along with giving up front pricing. On top of that, they were…
Work was done as agreed. Staff is professional and respectful. Communication was the best I’ve experienced. Use of texting and delivering of the vehicle inspection report beat my expectations. I highly recommend CBA
Christian Brothers performed several repairs to our car. They were upfront about all costs, communicated throughout the process, easy to work with, and completed the repairs in a timely manner. We love the 3 year or 36,000 mile warranty, whichever benefits us. Great service!!
So nice to have a nice, hospital, non hounding car maintenance shop near me. The team was friendly, accommodating and provided detailed inspection reports.
place is amazing with exceptional staff
Great customer service experience! Fantastic people.
It was such a joy doing business with the Christian brothers very great service an Charlie is a true gentleman thank u for the multiple rides i really appreciate your service ☺️
We took our 2017 Toyota to Christian Brothers Automotive for an inspection and servicing for the first time last week. What amazing people in the office and also the mechanics that serviced the car. We needed an oil change and rotation of tires. Was all done in timely and professional manner and the car is running…
Always great service at Christian Brothers Automotive. The new Surprise Location is clean, has great employees with great customer service.
Always a great experience at Christian Brothers Automotive! The new location is great and amazing employees!
Rating only, no written review.
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 162 | — |
| General repairs & maintenance | 85 | — |
| Vehicle Inspection | 68 | — |
| Auto engine diagnostic | 43 | — |
| Auto maintenance | 41 | — |
| Vehicle safety inspection | 36 | — |
| Transmission | 35 | — |
| Air & cabin filter replacement | 33 | — |
