How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREChristian Brothers Automotive Surprise
Surprise, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 1,341 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Christian Brothers Automotive Surprise for 8 kinds of job.
Christian Brothers Automotive Surprise for brakes
Clear ✕All 29 Google reviews tagged “Brakes”
Thank you Matthew and nick for the great service!
This place is 10/10 I recommend to go for getting your vehicle fixed or any service! The staff were all so nice and welcoming. The communication was on point. They work on my car so fast and got it done before the day I needed it at. The way they communicate made me feel safe and know that they wouldn’t let me drive…
Daniel and Matthew were wonderful to work with. Clear and concise communication. They maintained a level of courtesy and professionalism that was outstanding. I highly recommend this location to those who need vehicle services done.
Thank you Matt and everyone in the office as well as the guys who worked on my vehicle. Very friendly and willing to help in anyway. Very grateful thank you
They did a great job on my Subaru for a fair price.
I brought in a little older, very basic vehicle for a general inspection and was surprised to receive an estimate totaling several thousand dollars. After reviewing my recent service records, it became clear that a number of the recommended items were either unnecessary or had already been completed recently. There…
Ken and the rest of the staff went above and beyond customer service. Addressing all my questions and taking care of my vehicle.
The best place to bring your vehicle for repairs or diagnostics! I was lucky enough to be helped by Matt, who was welcoming, knowledgeable, and genuine. He kept me posted on their findings on my vehicle. They sent me a systematic list of what they found with photos. This is different from other auto shops, where…
I am so thankful for Christian Brothers Automotive. I took my car in for an oil change and to figure out some noises it was making. After inspection they sent me a detailed report with pictures and walked me through what needed to be done now and what I could wait on. It was later in the day and I was worried I…
I love this place! They are so friendly and I always feel they are giving me the best service. I am so thankful my son recommended them. I’m a lifer!
TJ provided excellent customer service and very knowledgeable. I'd recommend doing business with them.
We brought our vehicle in for service in dire need of repairs. Working with TJ to complete and coordinate all the work for so simple and professional. He was to the point and delivered 100% with everything he said. Our car is working beautifully now. Thank you Christian Brothers & TJ
Christian Brothers Automotive was great to work with. TJ was very helpful. The work done to my car was complete and thorough. I’d go back again.
Honestly will be coming back to them. They were super respectful with what I wanted to get done and didn’t pressure me into anything. They were also super understanding and were honest with me about my vehicle. 10/10
I had a pleasant experience at every level of my interactions with the team members at Christian Brothers Automotive. Each person was kind, helpful, informative and had a great attitude. I’d like to give a special thank you to TJ! I felt TJ was honest and very detailed with explaining current services performed as…
I had my brake job done there with a discount & oil change. Very friendly & helpful.
The best experience I have had with a car repair shop. Would recommend them highly.
I used CB today for the first time. Let me just say that my experience from beginning to end has been 1000% amazing! The customer service is top notch! Friendly, quick, and they were fully transparent on everything. They kept me fully informed the whole time! Even took the time to explain all the repairs my car…
First time coming here is it was a great experience! The front office was very helpful and kind every time I went in and kept me updated on my car the entire time it was there. Everything was done in a timely manner and I've had no issues since. I've already recommended them to a few friends of mine and would recommend them to anyone else.
Awesome service and probably the nicest folks in the business. Brand new facility was super nice.
Outstanding experience! Wonderful customer service. Took my car for oil change as a walk in and they were able to make that happen. Also brake check and thorough explanation about the need for repair in the near future! I recommend these guys and I will definitely be back for the brake repair and other needs in the near future!
This is the friendliest staff of any mechanic business I’ve been to. They immediately put me at ease and made me feel as if my car was in good hands.
Just got some more work done on my car and they did a great job! The front office staff is so helpful and kind, and I didn’t have any problems getting my car looked at and fixed in a timely manner. I definitely recommend getting serviced here!
Always a great experience! The flower that they give you at check out is so sweet!
Amazing
Always great service at Christian Brothers Automotive. The new Surprise Location is clean, has great employees with great customer service.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 162 | — |
| General repairs & maintenance | 85 | — |
| Vehicle Inspection | 68 | — |
| Auto engine diagnostic | 43 | — |
| Auto maintenance | 41 | — |
| Vehicle safety inspection | 36 | — |
| Transmission | 35 | — |
| Air & cabin filter replacement | 33 | — |
