How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREChristian Brothers Automotive Surprise
Surprise, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 1,341 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Christian Brothers Automotive Surprise for 8 kinds of job.
Christian Brothers Automotive Surprise for electrical repair
Clear ✕All 31 Google reviews tagged “Electrical repair”
Matthew was amazing. Great customer service
I called them for help because my wife had used them and liked them. I made an appointment to drop off the car. They were very welcoming and pleasant when I arrived. The job was completed to my satisfaction and I would return again without hesitation.
Very happy with Andrew and Tyler and how they took care of my Dodge Challenger. Will be back again for future service.
The entire staff has done a remarkable job on my 2014 Ford Escape. From the customer service to the shuttle personnel. My vehicle advisor Matthew was the very best in all my needs. It’s very refreshing in this day and age to have a person like Matthew and the staff to fulfill all categories in an excellent…
We had a good experience at Christian Brothers Automotive! They fixed our car’s A/C, and we’re happy with the results. Thank you for getting our A/C working again!
They did a good job and Tyler was great as always first time using Christian Brothers for a car fix but I have dealt with Tyler for years from a different shop and followed him here he keeps me informed on what’s going on and appreciate that and he is a very friendly and smiling person and friendly with people. I…
After using Christian Brothers Automotive twice this year, I can confidently say they have earned a customer for life. Tyler and the entire team are everything you hope to find in an auto repair shop: honest, knowledgeable, professional, and genuinely caring. From the first phone call to picking up our vehicle,…
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Got my bfs truck towed here because it was the closest to the truck. 5 stars to Matthew for helping us every step of the way! Unfortunately we couldn't afford to go through with them. They helped us figure out what needed fixed. We appreciate everything they did for us! If you are not broke like us would highly…
This place is 10/10 I recommend to go for getting your vehicle fixed or any service! The staff were all so nice and welcoming. The communication was on point. They work on my car so fast and got it done before the day I needed it at. The way they communicate made me feel safe and know that they wouldn’t let me drive…
Wonder company, awesome staff. Will take my car to them from now on.
Was my first time going to Christian automotive and they were extremely helpful. Took care of my problem within 10 minutes and didn’t charge me for checking My battery out. I will definitely be going back there for all my service needs on my automobile
I had a very disappointing experience with the Christian Brothers Automotive location. My car was picked up on December 3rd for warranty work and engine timing repairs. I was repeatedly given inaccurate completion dates and poor communication throughout the process. When I finally got the car back in early January,…
Awesome experience with Christian Brothers today. Gave me a great quote for fixing a window regulator and replacing wiper blades on my old Tahoe today. Got the work completed same day. I have these guys on my list for car repairs for sure.
After spending two frustrating weeks at the dealership with no answers, I brought my vehicle to Christian Brothers Automotive and I’m so glad I did. Jason and the team took the time to properly diagnose the issue and found that the real problem was the ignition switch—something the dealership completely missed. Once…
I had a great experience with Christian brother automotive. They fixed my throttle body and computer brain. They had my 02 escalade for 2 weeks was fine with me cause they gave me a rental. Trucks running great thank Jason and team for working hard on my truck..
Really appreciate the shuttles that take you where you need to Christian brothers automotive shout out Matthew cool dude man
After horrible experience with the dealership. Christian Brothers figured and fixed the issues with great customer service. Transparency through the entire process. Highly recommended
TJ was great, good communication and explanation of the work that was needed.
TJ was able to get me in quickly and out the door fast for an unexpected electrical repair. Thanks!
Ken was great with taking great care of our needs. He has great customer service.
CB Auto has been a great help when keeping my vehicles in top notch shape. They have also been very kind while working with me and my wife regarding our vehicles. They are a pleasure to work with. We will continue to come to them for all our mechanic needs. Thank you.
I typically do most of my own service, due to a lack of trust of mechanics. I needed a repair that was beyond my abilities. Kenny (my service advisor) gave me a detailed written estimate, and the work was done expediently. When I returned, he and the tech walked me through what they did and what had failed, and…
My 2006 Nissan Pathfinder was due for a smog test and the Service Engine Soon Light was on which is an automatic failure. I've taken it to other auto service shops around the neighborhood and no luck in getting it fixed and getting taken for a ride (ripped-off) which was a very disappointing experience! Then I…
Brought 2o14 Jeep Patriot in to check battery light. Shop did complete bumper to bumper inspections, took several hours, CHARGED ME $80, then told me that I needed to replace the battery cable ends, that were the red and green painted type, because it was not conducting the flow of electricity very well. When I…
Got an alternator replaced. Super fair price and I knew the WHOLE time what was going on. Alex was beyond my expectations
I was in a tight spot, found this company. They helped me out in several ways. A ride to work, then came and got me after the work was done. Kept me up to Date with everything, customer service was like no other. My whole family uses them now.
Ken super friendly honest and straight forward. Took care of me in a timely manner.
Rating only, no written review.
Rating only, no written review.
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 162 | — |
| General repairs & maintenance | 85 | — |
| Vehicle Inspection | 68 | — |
| Auto engine diagnostic | 43 | — |
| Auto maintenance | 41 | — |
| Vehicle safety inspection | 36 | — |
| Transmission | 35 | — |
| Air & cabin filter replacement | 33 | — |
