How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREChristian Brothers Automotive Surprise
Surprise, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 1,341 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Christian Brothers Automotive Surprise for 8 kinds of job.
Christian Brothers Automotive Surprise for engine repair
Clear ✕All 21 Google reviews tagged “Engine repair” · showing 20
Hands down the absolute best auto repair/diagnostic experience in a long time, maybe ever. These guys were fast, responsive, kept me informed, and even picked me up from Goodyear to surprise!!
After using Christian Brothers Automotive twice this year, I can confidently say they have earned a customer for life. Tyler and the entire team are everything you hope to find in an auto repair shop: honest, knowledgeable, professional, and genuinely caring. From the first phone call to picking up our vehicle,…
Got my bfs truck towed here because it was the closest to the truck. 5 stars to Matthew for helping us every step of the way! Unfortunately we couldn't afford to go through with them. They helped us figure out what needed fixed. We appreciate everything they did for us! If you are not broke like us would highly…
These guys are awesome. Dropped my Honda Civic Type R off yesterday, after having just called Christian Brothers the afternoon prior. I needed a handful of things done - and not just simple tasks. A day and a half later, I have my car back and better than ever. Thank you for the phenomenal service and communication. Highly recommend!
I had a very disappointing experience with the Christian Brothers Automotive location. My car was picked up on December 3rd for warranty work and engine timing repairs. I was repeatedly given inaccurate completion dates and poor communication throughout the process. When I finally got the car back in early January,…
I had a great experience with Christian brother automotive. They fixed my throttle body and computer brain. They had my 02 escalade for 2 weeks was fine with me cause they gave me a rental. Trucks running great thank Jason and team for working hard on my truck..
I can be wordy so my TL;DR version is this: I have never trusted a mechanic but after going to Christian Brother’s for a car repair I will be using them for all of my car needs going forward. Long version if you care for details: I’m a 37yo woman who is used to being talked down to by car companies (buying a…
Friendly, perfessional, and great service. Thanks.
From the beginning TJ, listened to what was going on with my vehicle. It was misdiagnosed at another shop and they confirmed the correct issue here. Another problem was discovered while working on my vehicle. TJ kept me informed on what was happening. I would definitely return to this shop for future maintenance and repairs.
Had two oil leaks repaired, replaced front struts and aligned and replaced air filter. Job well done everyone!
Staff was very courteous and helpful. Service was great
Great Experience with this place overall. They fixed and found the issue my car was having for the longest despite going to both sun devil and firestone only Christian Brothers actually got the job done and fixed the problem. Jason in particular did a great job of walking me thru the process and explain in detail…
I took my daughters vehicle there after a serious oil leak developed. I have to be honest, I have not trusted most repair shops since I was severely ripped off by one over 30 years ago. My daughters family has struggles a lot lately with illness, home damage from a recent storm, damage to their auto including two…
Roberto and Greg are awesome! Very nice, honest people. We take all our vehicles there and won't go anywhere else.
Outstanding customer service by Lisa and the whole staff. 5 stars definitely!
Service Dept Alex was very helpful in working my needs for my vehicle. Happy with results of my repair.
After the nightmare experience I had with LHM Surprise and their service center, Christian Brothers were the light of the situation. They were able to see me same day, diagnose the issues, give pictures and videos explaining exactly what the issue was along with giving up front pricing. On top of that, they were…
I brought my car in not knowing what was wrong. We used the night drop, which was easy-to-use. Lisa called me the next morning 1st thing to understand the issues. Once they did an inspection she called me back to explain the issue. They use a digital system for their customers to acknowledge the work to be done.…
I was in a tight spot, found this company. They helped me out in several ways. A ride to work, then came and got me after the work was done. Kept me up to Date with everything, customer service was like no other. My whole family uses them now.
My daughter’s Jeep Wrangler muffler was making loud rattling noises, car engine also sounded loud and riding really rough. We took it to CB and they determined the fuel injector, gaskets and spark plugs were all bad and needed to be replaced. The repair cost was a sticker shock but Lisa and Laura worked magic to…
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 162 | — |
| General repairs & maintenance | 85 | — |
| Vehicle Inspection | 68 | — |
| Auto engine diagnostic | 43 | — |
| Auto maintenance | 41 | — |
| Vehicle safety inspection | 36 | — |
| Transmission | 35 | — |
| Air & cabin filter replacement | 33 | — |
