How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREChristian Brothers Automotive Surprise
Surprise, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 1,341 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Christian Brothers Automotive Surprise for 8 kinds of job.
Christian Brothers Automotive Surprise for general repairs & maintenance
Clear ✕All 85 Google reviews tagged “General repairs & maintenance” · showing 40
Nick was phenomenal and very understanding! Great customer service!
This place is really nice and all the workers are really good and help with all my needs
Very happy with Andrew and Tyler and how they took care of my Dodge Challenger. Will be back again for future service.
If you’ve got a European model car in the area, these are the guys who can do what you need.
The entire staff has done a remarkable job on my 2014 Ford Escape. From the customer service to the shuttle personnel. My vehicle advisor Matthew was the very best in all my needs. It’s very refreshing in this day and age to have a person like Matthew and the staff to fulfill all categories in an excellent…
I’ve never had such care and time put into my vehicle as Christian Brothers has. from the moment I walked in, I knew I was in the right place. I had taken my car to three different mechanics prior to Christian Brothers. All three told me there’s nothing wrong with my car other than the check engine light being on.…
Great experience
Jason took great care of me, and diagnosed the problem in good timely manner
Im so appreciative of their professionalism and friendliness. Tyler and Beau were my associates and were amazing to deal with.Anna is a top notch shuttle driver, friendly and easy to chat with.
Great experience, dealt with Matthew and he was very communicative and helpful in explaining everything. They were not able to duplicate the issue I had but they didn't try to sell me anything I didn't need so I really appreciate Matthew and Anna where awesome!!
Every time I go there, they are always trying to upsell you on unnecessary charges. Their prices are horrible. I would not recommend this place…. friendly service Does that mean honesty and integrity?
I love the staff! The way they take care of the car and their customers. They are transparent about what your car needs and enjoy the fact that they offer rides back home when your car is being worked on.
There should be an additional half star option so I could select 4.5. Fundamentally the service, timing, and treatment were excellent. The pricing of both the service I received, as well as the additional possible services was fair, and within expectations. The only feedback I have that is neither positive, or…
After using Christian Brothers Automotive twice this year, I can confidently say they have earned a customer for life. Tyler and the entire team are everything you hope to find in an auto repair shop: honest, knowledgeable, professional, and genuinely caring. From the first phone call to picking up our vehicle,…
I was helped by Matthew at the front desk. Very professional and knowledgeable. 100% recommend.
This is a very thoughtful business. I love the fact they have a shuttle, which helps me immensely since I'm single. The driver, Ana, it's a very good driver and very talkative person; I enjoyed her company during my drives. I only take my car to Christian Brothers.
Genuinely nice people and great customer service, which is getting very difficult to find nowadays. The fact that they are primarily Christian is very nice. I typically don't mind one way or the other religiously how a person is, hut there is a significant amount of hate toward Christians, so it's wonderful to see…
Matthew helped me thru my process and the whole team was great. This place is awesome at communicating and updating via text which is so rare, the digital report is so thorough. Thank you all and shout out to Ryan the tech!
Daniel and Matthew were wonderful to work with. Clear and concise communication. They maintained a level of courtesy and professionalism that was outstanding. I highly recommend this location to those who need vehicle services done.
I had a great experience with Christian Brothers Automotive. I brought my Jeep Compass in to have the radiator repaired, and Matthew and his team took excellent care of me from start to finish. The repair was completed in a timely manner, and they kept me informed throughout the entire process. What really stood…
These guys are awesome. Dropped my Honda Civic Type R off yesterday, after having just called Christian Brothers the afternoon prior. I needed a handful of things done - and not just simple tasks. A day and a half later, I have my car back and better than ever. Thank you for the phenomenal service and communication. Highly recommend!
They did a great job on my Subaru for a fair price.
Matthew was extremely helpful. I loved my experience i will definitely be back.
Always takes care of my vehicles when I’m in a pinch, work is always top notch and staff is awesome. Highly recommend
We dealt with Ken, and he is always cheerful, and let's you know every detail of what's going on. You see videos and get texts to review work needed, or being performed. We trust them and that means everything! I even got a carnation when I picked my car up! Never expected that!
Absolutely amazing service! Clear, detailed and honest about the service needed! Will only be going here from now on! Thank you so much!
Thank you Ken for replacing headlights in my car. I've never been treated with kindness and respect at any auto place! With help you took time to review and replace on the spot! I will definitely refer your business to anyone needing anything fixed as well as my other vehicles. Thank you for making me feel like a valued customer!!
100/10 experience! Truck started acting up randomly and dealership was booked. Dealership recommended Christian Brothers and they were nothing short of amazing. Communication was on point from the start. They had my vehicle done in 24hrs & saved me some money. Highly recommend
I just wanted to say thank you to everyone especially Kyle for taking care of my vehicle and making sure it is always running like a top. This business has always taken care of my vehicle and I will always recommend them all of my friends and family. For anyone looking for someone to take care of all of your needs,…
The best place to bring your vehicle for repairs or diagnostics! I was lucky enough to be helped by Matt, who was welcoming, knowledgeable, and genuine. He kept me posted on their findings on my vehicle. They sent me a systematic list of what they found with photos. This is different from other auto shops, where…
I’m so thankful they were able to get my fiancé in same day. We are beyond stressed but they helped take a huge load off our plate. Love my flower🥰🥰
I am so thankful for Christian Brothers Automotive. I took my car in for an oil change and to figure out some noises it was making. After inspection they sent me a detailed report with pictures and walked me through what needed to be done now and what I could wait on. It was later in the day and I was worried I…
Excellent customer service. Took great care of my vehicles both times I had them serviced. Took time to discuss the plan for repairs and future maintance. Feel confident in doing business with them. Today, I was given a flower at time of checkout. What a nice touch! I am a widow and sometimes car maintance can be…
I love this place! They are so friendly and I always feel they are giving me the best service. I am so thankful my son recommended them. I’m a lifer!
First time visit. Jason was very thorough with his explanation of our van's issues and warranty. This helped with our experience and trust in their company.
Kyle was so helpful and very kind!! Thanks so much for your help again!
Very friendly and professional service. Ken was a super advisor and explained everything clearly. The laundry list of items I needed done were completed in 24 hours, far less than expected. And I was provided a rose for my wife upon checkout. Highest recommendation.
I would love to share the incredible service, kindness, compassion, patience, fair price and excellent inspection report that we had today. Please know Jason is absolutely AWESOME!!! Love, love, love this place, give them a try, you will not be disappointed. We found our new home for our vehicle maintenance…THANK YOU CHRISTIAN BROTHERS AND JASON!!!
Great customer service. Jason G. was extremely helpful. Everyone was very helpful. Kept me informed about the progress of my car.
This was our first time to Christian Brothers Automotive. It was a great experience, at a competitive price. They provided excellent customer service. The exceeded our expectations.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 162 | — |
| General repairs & maintenance | 85 | — |
| Vehicle Inspection | 68 | — |
| Auto engine diagnostic | 43 | — |
| Auto maintenance | 41 | — |
| Vehicle safety inspection | 36 | — |
| Transmission | 35 | — |
| Air & cabin filter replacement | 33 | — |
