How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREChristian Brothers Automotive Surprise
Surprise, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 1,341 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Christian Brothers Automotive Surprise for 8 kinds of job.
Christian Brothers Automotive Surprise for oil change
Clear ✕All 162 Google reviews tagged “Oil change” · showing 60
My new mechanics... thanks for the great work...
Super friendly service and cheap prices
Had an amazing experience with this car shop. They have great customer service all the guys at the shop, or super nice and professional. They were super informative about every step of the process of the work that I had done on my car. This is my first time at the shop and I will definitely come back again. It is my…
This incredible company blessed me and my family so much on their national day of service taking a weight off my shoulders, I cannot explain. We have been In dire need of four new tires , An oil change,and our air-conditioning was out most of the summer. They worked with us to get tires replaced and were able to…
This place is really nice and all the workers are really good and help with all my needs
Prompt service and fair price. Courtesy shuttle to drop me off at home instead of waiting in store. Great guys and great service!
Daniel and Matthew were so helpful and got me booked right away my car was fixed in no time. This place is the best and fair on prices.
A wonderful company. Thank you! For what you are doing! Shout out to Matthew and the entire team Hallelujah
The outreach to the community is beyond amazing! They took care of my car better than I could have ever imagined! I am blown away at their professionalism and kindness. I am impressed that great customer service still exists! Thank you Christian Bros for walking the walk!
So grateful for Christian brothers and their generosity! The way you’re showing love to the community reflects Jesus in such a big way so THANK YOU!
Extremely kind and well experienced staff that made the process very smooth.
Awesome facilities, with great people that love what they do and do it very well. If you have never been here, please come and give a try. Awesome people!
First time visiting Christian Brothers Hands down the best. All the employees were amazing and treated me as family.
Very amazing group of people. Very inviting! Overall service is amazing! This was our first time here. We will definitely be back!
Love these guys! Will never go to anyone else again!
Best price for oil change, very professional, and quick. Did a complete review of car needs .
Everyone here was amazing! Specially Anna! She was very sweet and informative! I definitely will be returning!
Over the phone Danny made my experience very inviting, easy, and safe! The service team made it a quick and short visit but very detailed. Overall great experience!
Servicing my vehicle was prompt. All customer service staff were very friendly, and knowledgeable.
Anna my driver was awesome :)
The best auto repair shop. Trustworthy company with wonderful staff
The entire staff at Reems location in Surprise Az., was and has always been the best automotive company I ever experienced. They go beyond expectations to their customers. I greatly appreciated what they did for me and my 2015 Jeep. Praises to them and their families.. They are the BESSST IN SURPRISE AZ..
I needed an oil change and found this shop on Google Maps. Their customer service was phenomenal to say the least. I was fully informed about the process and work being done on my vehicle before and during the service. I also really appreciated getting photos of the damages instead of codes to explain the problems.…
Came for an oil change, and they were quick and friendly! Thank you beau
I absolutely love bringing my car to CB. I feel safe and I can rest easy knowing that my car is in good hands and that I won't be taken advantage of, especially as a Female bringing in her car to get serviced.
I love the staff! The way they take care of the car and their customers. They are transparent about what your car needs and enjoy the fact that they offer rides back home when your car is being worked on.
Tyler & Bo + everyone else there is really nice & they are definitely on top of their jobs. They got me in and out as quick as they said they would and it didn't charge me an arm and a leg either. It was awesome. Highly recommend CBA to anyone needing working on their vehicle done 🚙🛻🚘🚗🚙
Bo and the entire team were courteous, with timely feedback, and excellent pricing!
There should be an additional half star option so I could select 4.5. Fundamentally the service, timing, and treatment were excellent. The pricing of both the service I received, as well as the additional possible services was fair, and within expectations. The only feedback I have that is neither positive, or…
Brought my Cadillac to have his oil changed off of a Facebook promotion I seen and I will have to say that I was impressed on this company. Beau and his supervisor were extremely courteous and professional and exceeded my expectation. I was in a hurry so they even got me out the door it very very quickly.
Reliable, friendly, professional service. Great communications. Free shuttle, drinks & snacks. They kept their time commitments as well.
I was helped by John and Daniel. My car battery suddenly died in my garage, and had no jumper cables to start up the vehicle to get to the shop. They were very kind as to drop by my house to jump start the engine and fix my car promptly. Could not recommend a better service elsewhere than Christian Brothers. Thank you for all your help!
They took care of me in more ways than one. They shuttled me to the hospital after finding out my husband had been admitted, everyone in the office signed a get well card for him! They bought my truck to me once it was done. I will probably never get my car fixed anywhere else but here.
These folks are great! I used Christian Brothers in Aurora CO and always had a great experience with them, so when I moved here I gave this location a try. I'm very happy that I use them. Everyone there is professional, knowledgeable and very friendly. They answer all your questions and provide top shelf service…
very thorough throughout the whole process! i appreciate this team!
They did a great job on my Subaru for a fair price.
As for a Christian Ukrainian girl, it’s amazing for me to see business like this! I wish we would have more play like this! Level of service, vibe, the way guys talking, and the atmosphere in general! Thank you Christian Brothers Automotive for serving people in this way!
Very thorough with inspection and service was excellent. Great experience.
Thank you so much for all your Services Mackie has helped me so much through my tough situation answering all my questions 10/10 customer service. Thank you as well to Dave and Gavin for your amazing courtesy shuttle rides to and from home and being able to and extending a further hand to taking me to work lifted so…
Great service, detail report, no pressure to get additional work done.
Polite crew. Dropped off car for full synthetic oil change. They provided a digital report with pictures of recommended items, many of which I was aware, and a few I wasn’t. As this car is just going to be sitting all dinner long, I declined all recommended repairs for now. They listened to my reasoning and just…
I just want to take a moment to recognize the excellent customer service I received. You truly represent what it means to serve others with integrity. Your attitude reflects strong values and a genuine care for people, which is not something you see every day. Thank you for all the help . Tony toma
Everything turned out great. For the first time I don’t have to do a deep clean of the interior, the service performed works well and I will be taking my vehicles for their maintenance. I finally found a shop I can work with.
Always takes care of my vehicles when I’m in a pinch, work is always top notch and staff is awesome. Highly recommend
Great people and quality work. Took my work truck here and I will come back with my personal truck.
Preston was absolutely amazing overall great service and would highly recommend them to anyone
My whole experience was great. Danny made sure to answer all my many questions and get the right services booked for my car. Jason was nice and polite at checkout too. Overall a very friendly business and would highly recommend.
10/10, would recommend. Got an oil change today and will be back for other services when needed. Ken was so helpful, informative, and friendly. Pricing is great and service is excellent.
This feels more like a hidden gem. I've been to many automotive services for all my vehicles, but the honest service and the exquisite energy is above beyond. I will continue to come back here and get ALL of my service done here and here only. Highly recommended 20/10. My truck has her own home now.🥸
Christan brothers automotive has given me exceptional service each and every time I have came by for service. They also offer a great shuttle system home offered by a great driver named dave who gets you to your destination in a quick and safe trip! I would recommend CBA to anyone looking for a place to get their car serviced.
The best place to bring your vehicle for repairs or diagnostics! I was lucky enough to be helped by Matt, who was welcoming, knowledgeable, and genuine. He kept me posted on their findings on my vehicle. They sent me a systematic list of what they found with photos. This is different from other auto shops, where…
They are very friendly and professional , they did a great job with my car, I would personally recommend them-they fixed my car at a very reasonable price. Thanks, Christian Brothers! You’re my car automotive repair guys from now on. Specially to Matthew thank you for assisting and for the all help and the free…
I am so thankful for Christian Brothers Automotive. I took my car in for an oil change and to figure out some noises it was making. After inspection they sent me a detailed report with pictures and walked me through what needed to be done now and what I could wait on. It was later in the day and I was worried I…
I can be wordy so my TL;DR version is this: I have never trusted a mechanic but after going to Christian Brother’s for a car repair I will be using them for all of my car needs going forward. Long version if you care for details: I’m a 37yo woman who is used to being talked down to by car companies (buying a…
Friendly, perfessional, and great service. Thanks.
Excellent customer service. Took great care of my vehicles both times I had them serviced. Took time to discuss the plan for repairs and future maintance. Feel confident in doing business with them. Today, I was given a flower at time of checkout. What a nice touch! I am a widow and sometimes car maintance can be…
I love this place! They are so friendly and I always feel they are giving me the best service. I am so thankful my son recommended them. I’m a lifer!
The entire team at Christian Brother's were so kind, helpful, and respectful. They got my vehicle in and serviced for an oil change as a walk-in, with no delays. They made me feel welcomed and comfortable. This team truly cares about people and are eager to help people through those unfortunate reasons we need to…
First time visit. Jason was very thorough with his explanation of our van's issues and warranty. This helped with our experience and trust in their company.
CB Surprise Waddell team are amazing. Ken and the team go above and beyond. True customer care and service.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 162 | — |
| General repairs & maintenance | 85 | — |
| Vehicle Inspection | 68 | — |
| Auto engine diagnostic | 43 | — |
| Auto maintenance | 41 | — |
| Vehicle safety inspection | 36 | — |
| Transmission | 35 | — |
| Air & cabin filter replacement | 33 | — |
