How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREChristian Brothers Automotive Surprise
Surprise, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 1,341 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Christian Brothers Automotive Surprise for 8 kinds of job.
Christian Brothers Automotive Surprise for steering & suspension repair
Clear ✕All 22 Google reviews tagged “Steering & suspension repair”
Highly recommend. The customer service was amazing and they did a wonderful job on my car. It was the best experience I have had in a long time. Thanks Daniel Matthew Tyler and the wonderful shuttle drivers who took care of me!
Extremely kind and well experienced staff that made the process very smooth.
John and Mathew were so helpful they took very good care of me. The costumer service was absolutely amazing. The walk through of what was causing issues very explanatory the best work I’ve had done fair respectful men my car was in & out in 24hrs. Thank you for the experience gentlemen
Love these guys! Will never go to anyone else again!
This is a very thoughtful business. I love the fact they have a shuttle, which helps me immensely since I'm single. The driver, Ana, it's a very good driver and very talkative person; I enjoyed her company during my drives. I only take my car to Christian Brothers.
Very professional and friendly. Thank you Mathew for delivering as promised.
CBA may not be the cheapest, but I've come to know that l can trust them both with the info they give me and the work they do. I will always pay more for that. Always super nice and clean, and love the shuttle service they provide.
Cool cats over at CB. I knew my car needed some repairs and they were honest about what needed fixed. Will be going back for some less serious work now that my car is mechanically sound.
I can’t recommend this place enough. From start to finish, the team at Christian Brothers Automotive was friendly, transparent, and professional. Mathew was specifically wonderful to work with—he was kind, attentive, and made sure I was informed throughout the entire process. As someone who has been in the auto…
Great experience getting our Lincoln Navigator front suspension fixed. Ken, our service manager, did a awesome job and went above and beyond to work the issue with our extended warranty company to get some portions covered. Very professional and as always very straight forward and positive experience.
Ken Service manager is awesome. Took care of everything.
TJ provided excellent customer service and very knowledgeable. I'd recommend doing business with them.
Great customer service! Willing to work wit me on pricing and got a quick turn around!
From the beginning TJ, listened to what was going on with my vehicle. It was misdiagnosed at another shop and they confirmed the correct issue here. Another problem was discovered while working on my vehicle. TJ kept me informed on what was happening. I would definitely return to this shop for future maintenance and repairs.
Had two oil leaks repaired, replaced front struts and aligned and replaced air filter. Job well done everyone!
Staff was very courteous and helpful. Service was great
TJ and the team at Christian Brothers Automotive in Surprise, AZ did an awesome job! Brought my car in for a 4-wheel alignment and tire rotation, and they got it done quickly and professionally. Communication was great the whole way through — they kept me updated and explained everything clearly. Excellent service…
TJ for the fourth time took really good care of my needs. Very pleased.
CB Auto has been a great help when keeping my vehicles in top notch shape. They have also been very kind while working with me and my wife regarding our vehicles. They are a pleasure to work with. We will continue to come to them for all our mechanic needs. Thank you.
Can’t say enough wonderful things about this place. Clean environment, timely, extremely reasonably and well priced, and great staff! Everyone I encountered there from scheduling to the shuttle service was outstanding. TJ, who was my service person in the office was especially awesome! He was courteous, thorough,…
Tj was very helpful
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 162 | — |
| General repairs & maintenance | 85 | — |
| Vehicle Inspection | 68 | — |
| Auto engine diagnostic | 43 | — |
| Auto maintenance | 41 | — |
| Vehicle safety inspection | 36 | — |
| Transmission | 35 | — |
| Air & cabin filter replacement | 33 | — |
