How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREChristian Brothers Automotive Surprise
Surprise, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 1,341 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Christian Brothers Automotive Surprise for 8 kinds of job.
Christian Brothers Automotive Surprise for tire rotations
Clear ✕All 22 Google reviews tagged “Tire rotations” · showing 20
Servicing my vehicle was prompt. All customer service staff were very friendly, and knowledgeable.
Wonderful place. The people, all of them, treated me with respect and kindness. They were knowledgeable and fair. I am new here in Surprise and I was looking for an honest, excellent shop for my cars. I have found it with Christian Brothers in Surprise!
These folks are great! I used Christian Brothers in Aurora CO and always had a great experience with them, so when I moved here I gave this location a try. I'm very happy that I use them. Everyone there is professional, knowledgeable and very friendly. They answer all your questions and provide top shelf service…
Always takes care of my vehicles when I’m in a pinch, work is always top notch and staff is awesome. Highly recommend
Jason Graham and Preston Lara were helpful, courteous, informative, explained what was needed and why. Definitely recommend.
I stopped in to Christian Brothers after getting quotes for what I needed at other shops. They offered a free inspection (about an hour) and concurred with the other shops as far as what I needed, with one surprising addition: my battery was about to go out. My husband had many questions about the methodology for…
TJ and the team at Christian Brothers Automotive in Surprise, AZ did an awesome job! Brought my car in for a 4-wheel alignment and tire rotation, and they got it done quickly and professionally. Communication was great the whole way through — they kept me updated and explained everything clearly. Excellent service…
We went to Christian Brothers as are car was bouncing and thought we needed shocks. It happened that we did not need shocks, but there were no weights on our tires which we had purchased elsewhere. We had our car aligned and the tires were balanced and wiper blades installed. Chris was the person that assisted my…
Great experience as always.TJ helped me get out of there with oil change tire rotation and new drive belts in no time! Always a good experience at CB auto.
I can’t say enough good things about my experience at Christian Brothers Automotive They were able to get me in same day which helped with my busy schedule. They didn’t try to sell me things I didn’t need which is always a bonus! The entire team was very friendly and that’s hard to find that these day! They have a…
Took my vehicle in on Friday for general maintenance. The place was clean and the staff were very friendly and accommodating. Used their shuttle service to get a ride back home. They send you a text message of all updates which is nice. Even better, they send you a link to see everything they looked at, which they…
First time coming here is it was a great experience! The front office was very helpful and kind every time I went in and kept me updated on my car the entire time it was there. Everything was done in a timely manner and I've had no issues since. I've already recommended them to a few friends of mine and would recommend them to anyone else.
First time customer, everyone was so helpful and professional. Definitely will be back with my other vehicles.
I never have used Christian Bros until today. They're business is super clean. Ken greeted me with a smile, and respect. Made me feel like a person and not a number. Service was done in a timely manner. Charlie the courier was fantastic. Laura the receptionist was very friendly. If you never have used Christian…
I'm genuinely impressed by the customer service at CBA. I took my car in for some services and they shuttled me back to my house so that I didn't have to wait or miss any work. When my car was finished, they dropped off my car to my home. It was the most convenient auto mechanic visit I've ever had. Also, the text…
Just got some more work done on my car and they did a great job! The front office staff is so helpful and kind, and I didn’t have any problems getting my car looked at and fixed in a timely manner. I definitely recommend getting serviced here!
My experience was absolutely amazing! Fast and efficient, some of the most friendly people I’ve ever met! Great at answering any questions I had and , didn’t cost an arm & a leg!
Always a great experience! The flower that they give you at check out is so sweet!
Had my Full Synthetic Oil change and Brakes Serviced. Had an amazing experience and I have found my new mechanic in Surprise, AZ.
Had services completed on grand opening, February 13, 2023. Staff and technicians are very courteous, personable, and go out of their way to ensure quality services are provided to customers. Shuttle services are available for those needing a lift home/back.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 162 | — |
| General repairs & maintenance | 85 | — |
| Vehicle Inspection | 68 | — |
| Auto engine diagnostic | 43 | — |
| Auto maintenance | 41 | — |
| Vehicle safety inspection | 36 | — |
| Transmission | 35 | — |
| Air & cabin filter replacement | 33 | — |
