How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREChristian Brothers Automotive Surprise
Surprise, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 1,341 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Christian Brothers Automotive Surprise for 8 kinds of job.
Christian Brothers Automotive Surprise for transmission
Clear ✕All 35 Google reviews tagged “Transmission” · showing 20
I just wanted to thank all for your honesty Jason and able to help me . It hurt to put that much money into a old car , but unfortunately I had no choice I have to get to my cancer treatments. Which unfortunately I just found out today it is worse than I thought. Thank you again I am telling everyone about you guys…
CBA went above and beyond. They kept their word, got the job done, and even delivered ahead of schedule. Matthew is a stand-up guy, and I’ve officially found my new shop—where all my automotive work will be sent.
Daniel and Matthew were so helpful and got me booked right away my car was fixed in no time. This place is the best and fair on prices.
Great customer service from Mathew and all the crew
These guys were awesome. They took care of me quick, and it was reasonably priced better than the dealer with it.
Always a great experience! Tyler was exceptional and the electronic courtesy inspection is top notch!!
They took care of me in more ways than one. They shuttled me to the hospital after finding out my husband had been admitted, everyone in the office signed a get well card for him! They bought my truck to me once it was done. I will probably never get my car fixed anywhere else but here.
Great job, extremely friendly and worked with me.
This is a very thoughtful business. I love the fact they have a shuttle, which helps me immensely since I'm single. The driver, Ana, it's a very good driver and very talkative person; I enjoyed her company during my drives. I only take my car to Christian Brothers.
I am so grateful that I have discovered CB Automotive. I feel like they are honest and they take good care of me as a customer. We can talk honestly about my vehicle needs. They are priced at a rate that is honest. I highly recommend them!
These guys do awesome work. They have great customer service they get Work done incredibly fast. They also have a valet service, which is awesome. I had a guy named Mark and for a personable and drove really well.
I had a very disappointing experience with the Christian Brothers Automotive location. My car was picked up on December 3rd for warranty work and engine timing repairs. I was repeatedly given inaccurate completion dates and poor communication throughout the process. When I finally got the car back in early January,…
Jason was outstanding an he explained everything very well an good service 👏
Everyone Kyle Dave John Jason and Ken all exceptional bar none.
Great service, i appreciate everything. They worked with me every step of the way. Jason was the nicest guy, calling me with updated and was very helpful.
Great experience, friendly staff and very helpful.
You guys deserve a five star rating! Easy to work with and very professional.
Ken the service manager was awesome.
Best honest mechanic in the valley. I have had so many issues with my car and have been too so many bad mechanics. This was the first mechanic I feel like I can trust and they do an amazing job. Highly recommend coming here over anywhere else!
If you're looking for people carrying their business with professionalism and high integrity, this is the place to go. Christian Brothers Automotive Surprise will be my place to go for any car services. Good people, good work. And you also get free shuttle service if you don't want to wait. Go home, take a nap, get…
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 162 | — |
| General repairs & maintenance | 85 | — |
| Vehicle Inspection | 68 | — |
| Auto engine diagnostic | 43 | — |
| Auto maintenance | 41 | — |
| Vehicle safety inspection | 36 | — |
| Transmission | 35 | — |
| Air & cabin filter replacement | 33 | — |
