How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREChristian Brothers Automotive Surprise
Surprise, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 1,341 Google reviews
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Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Christian Brothers Automotive Surprise for 8 kinds of job.
Christian Brothers Automotive Surprise for transmission
Clear ✕All 35 Google reviews tagged “Transmission”
I just wanted to thank all for your honesty Jason and able to help me . It hurt to put that much money into a old car , but unfortunately I had no choice I have to get to my cancer treatments. Which unfortunately I just found out today it is worse than I thought. Thank you again I am telling everyone about you guys…
CBA went above and beyond. They kept their word, got the job done, and even delivered ahead of schedule. Matthew is a stand-up guy, and I’ve officially found my new shop—where all my automotive work will be sent.
Daniel and Matthew were so helpful and got me booked right away my car was fixed in no time. This place is the best and fair on prices.
Great customer service from Mathew and all the crew
These guys were awesome. They took care of me quick, and it was reasonably priced better than the dealer with it.
Always a great experience! Tyler was exceptional and the electronic courtesy inspection is top notch!!
They took care of me in more ways than one. They shuttled me to the hospital after finding out my husband had been admitted, everyone in the office signed a get well card for him! They bought my truck to me once it was done. I will probably never get my car fixed anywhere else but here.
Great job, extremely friendly and worked with me.
This is a very thoughtful business. I love the fact they have a shuttle, which helps me immensely since I'm single. The driver, Ana, it's a very good driver and very talkative person; I enjoyed her company during my drives. I only take my car to Christian Brothers.
I am so grateful that I have discovered CB Automotive. I feel like they are honest and they take good care of me as a customer. We can talk honestly about my vehicle needs. They are priced at a rate that is honest. I highly recommend them!
These guys do awesome work. They have great customer service they get Work done incredibly fast. They also have a valet service, which is awesome. I had a guy named Mark and for a personable and drove really well.
I had a very disappointing experience with the Christian Brothers Automotive location. My car was picked up on December 3rd for warranty work and engine timing repairs. I was repeatedly given inaccurate completion dates and poor communication throughout the process. When I finally got the car back in early January,…
Jason was outstanding an he explained everything very well an good service 👏
Everyone Kyle Dave John Jason and Ken all exceptional bar none.
Great service, i appreciate everything. They worked with me every step of the way. Jason was the nicest guy, calling me with updated and was very helpful.
Great experience, friendly staff and very helpful.
You guys deserve a five star rating! Easy to work with and very professional.
Ken the service manager was awesome.
Best honest mechanic in the valley. I have had so many issues with my car and have been too so many bad mechanics. This was the first mechanic I feel like I can trust and they do an amazing job. Highly recommend coming here over anywhere else!
If you're looking for people carrying their business with professionalism and high integrity, this is the place to go. Christian Brothers Automotive Surprise will be my place to go for any car services. Good people, good work. And you also get free shuttle service if you don't want to wait. Go home, take a nap, get…
They really put the Christian attitude in Christian Brothers, highly respected and very friendly atmosphere!
TJ was awesome! He helped get everything covered under warranty! 5K down to $100. I will absolutely go back!
Everyone was very nice and explained what to expect The work was done on time And even accommodated me with a ride
TJ was great. I had some transmission issues and TJ walked me through what they found and best/worst case scenarios for my problem. He walked me through each step, each potential issue, different ways to attack the problem and gave it to me strait. There was no salesman push. Just to the point and honest. Thank you TJ!
After horrible experience with the dealership. Christian Brothers figured and fixed the issues with great customer service. Transparency through the entire process. Highly recommended
I stopped in to Christian Brothers after getting quotes for what I needed at other shops. They offered a free inspection (about an hour) and concurred with the other shops as far as what I needed, with one surprising addition: my battery was about to go out. My husband had many questions about the methodology for…
I recently had my transmission replaced at Christian Brothers and the experience was excellent. Their team was incredibly accommodating with my schedule, which was a huge relief during a stressful car situation. They provided clear information and detailed timelines throughout the entire process, keeping me informed…
Preston was great to work with..he helped with the warranty to cover some of the issues. Got me in right away and kept up with communication. Will definitely continue to use them for all our auto needs.
I had a pleasant experience at every level of my interactions with the team members at Christian Brothers Automotive. Each person was kind, helpful, informative and had a great attitude. I’d like to give a special thank you to TJ! I felt TJ was honest and very detailed with explaining current services performed as…
They quickly diagnosed a problem with the torque tube and had the repairs done promptly and kept me informed the whole way through.
CB Auto has been a great help when keeping my vehicles in top notch shape. They have also been very kind while working with me and my wife regarding our vehicles. They are a pleasure to work with. We will continue to come to them for all our mechanic needs. Thank you.
I typically do most of my own service, due to a lack of trust of mechanics. I needed a repair that was beyond my abilities. Kenny (my service advisor) gave me a detailed written estimate, and the work was done expediently. When I returned, he and the tech walked me through what they did and what had failed, and…
Always a great experience! The flower that they give you at check out is so sweet!
Rating only, no written review.
Rating only, no written review.
Price
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Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 162 | — |
| General repairs & maintenance | 85 | — |
| Vehicle Inspection | 68 | — |
| Auto engine diagnostic | 43 | — |
| Auto maintenance | 41 | — |
| Vehicle safety inspection | 36 | — |
| Transmission | 35 | — |
| Air & cabin filter replacement | 33 | — |
