How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREChristian Brothers Automotive Surprise
Surprise, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 1,341 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Christian Brothers Automotive Surprise for 8 kinds of job.
Christian Brothers Automotive Surprise for vehicle safety inspection
Clear ✕All 36 Google reviews tagged “Vehicle safety inspection”
Matthew takes the best care of us. His customer service is top tier. He always ensures we are updates, goes over benefits of all coverages as well as options. Our favorite part of all is he's always friendly and remembers us as regular and loyal customers! Nothing feels more family-oriented than being part of your…
Staff is very nice friendly professional and they do very detailed work
Christian Brothers worked with my budget and completed a thorough inspection of my vehicle for free. I strongly recommend Christian Brothers Automotive Repair to every one.
The entire staff has done a remarkable job on my 2014 Ford Escape. From the customer service to the shuttle personnel. My vehicle advisor Matthew was the very best in all my needs. It’s very refreshing in this day and age to have a person like Matthew and the staff to fulfill all categories in an excellent…
Very detailed explanation of what needed to be fixed. Helpful staff.
Repairs were timely, great service.
Anna my driver was awesome :)
The best auto repair shop. Trustworthy company with wonderful staff
Im so appreciative of their professionalism and friendliness. Tyler and Beau were my associates and were amazing to deal with.Anna is a top notch shuttle driver, friendly and easy to chat with.
I love the staff! The way they take care of the car and their customers. They are transparent about what your car needs and enjoy the fact that they offer rides back home when your car is being worked on.
Bo and the entire team were courteous, with timely feedback, and excellent pricing!
After using Christian Brothers Automotive twice this year, I can confidently say they have earned a customer for life. Tyler and the entire team are everything you hope to find in an auto repair shop: honest, knowledgeable, professional, and genuinely caring. From the first phone call to picking up our vehicle,…
John, Preston, Mackie, and the whole team really helped us out when I thought I needed a new wheel bearing and ended up doing some semi-major front end work. They were empathetic, kind, and efficient, getting the vehicle done and back to me within 24 hours. Thanks CBA Surprise team for your humanity and great work!
They did a great job on my Subaru for a fair price.
I just wanted to say thank you to everyone especially Kyle for taking care of my vehicle and making sure it is always running like a top. This business has always taken care of my vehicle and I will always recommend them all of my friends and family. For anyone looking for someone to take care of all of your needs,…
This feels more like a hidden gem. I've been to many automotive services for all my vehicles, but the honest service and the exquisite energy is above beyond. I will continue to come back here and get ALL of my service done here and here only. Highly recommended 20/10. My truck has her own home now.🥸
I can be wordy so my TL;DR version is this: I have never trusted a mechanic but after going to Christian Brother’s for a car repair I will be using them for all of my car needs going forward. Long version if you care for details: I’m a 37yo woman who is used to being talked down to by car companies (buying a…
Best honest mechanic in the valley. I have had so many issues with my car and have been too so many bad mechanics. This was the first mechanic I feel like I can trust and they do an amazing job. Highly recommend coming here over anywhere else!
CB Surprise Waddell team are amazing. Ken and the team go above and beyond. True customer care and service.
If you're looking for people carrying their business with professionalism and high integrity, this is the place to go. Christian Brothers Automotive Surprise will be my place to go for any car services. Good people, good work. And you also get free shuttle service if you don't want to wait. Go home, take a nap, get…
Tj is the man. Got me in and out within the same day. Great customer service 💫
TJ and the team at Christian Brothers Automotive in Surprise, AZ did an awesome job! Brought my car in for a 4-wheel alignment and tire rotation, and they got it done quickly and professionally. Communication was great the whole way through — they kept me updated and explained everything clearly. Excellent service…
First time using Christian brothers. Start to finish, everything went smoothly. They even picked up my vehicle from my work and returned when finished. Jason was great to work with. Definitely my go to from now on.
Great customer service all around! They go above and beyond to provide great communication throughout the whole process and explained things in detail to me which was awesome!
I like the atmosphere of Christian Brothers. Everyone is extremely helpful and very thorough.
The best experience I have had with a car repair shop. Would recommend them highly.
I highly encourage you to choose this Christian Brothers location (Northwest corner of Reems and Waddell) if you're needing any work on your vehicle. They were patient, kind, and very helpful. They made my daughter and I feel very welcomed and comfortable about asking questions.
Outstanding customer service by Lisa and the whole staff. 5 stars definitely!
Got an alternator replaced. Super fair price and I knew the WHOLE time what was going on. Alex was beyond my expectations
I was in a tight spot, found this company. They helped me out in several ways. A ride to work, then came and got me after the work was done. Kept me up to Date with everything, customer service was like no other. My whole family uses them now.
First time customer, everyone was so helpful and professional. Definitely will be back with my other vehicles.
Absolutely hands down the best auto repair shop that I have ever been to! They are the most honest and friendliest repair shop. They've got a lifetime customer.
Very friendly staff. Very clean office. Great amenities. Ken, Alex, Charlie, Cal, and AJ were all very helpful and attentive. 5/5 would come again.
We took our 2017 Toyota to Christian Brothers Automotive for an inspection and servicing for the first time last week. What amazing people in the office and also the mechanics that serviced the car. We needed an oil change and rotation of tires. Was all done in timely and professional manner and the car is running…
Rating only, no written review.
Rating only, no written review.
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 162 | — |
| General repairs & maintenance | 85 | — |
| Vehicle Inspection | 68 | — |
| Auto engine diagnostic | 43 | — |
| Auto maintenance | 41 | — |
| Vehicle safety inspection | 36 | — |
| Transmission | 35 | — |
| Air & cabin filter replacement | 33 | — |
