How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREChristian Brothers Automotive Surprise
Surprise, AZ · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #56Position by Experts Score among all companies we track in this category. of 160 oil change services · 4.8★ from 1,341 Google reviews
Report card
Percentile vs other oil change services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: reliability.
Reviews for your job
Customers hired Christian Brothers Automotive Surprise for 8 kinds of job.
Christian Brothers Automotive Surprise for wheel alignment
Clear ✕All 28 Google reviews tagged “Wheel alignment” · showing 20
Highly recommend. The customer service was amazing and they did a wonderful job on my car. It was the best experience I have had in a long time. Thanks Daniel Matthew Tyler and the wonderful shuttle drivers who took care of me!
Prompt service and fair price. Courtesy shuttle to drop me off at home instead of waiting in store. Great guys and great service!
John and Mathew were so helpful they took very good care of me. The costumer service was absolutely amazing. The walk through of what was causing issues very explanatory the best work I’ve had done fair respectful men my car was in & out in 24hrs. Thank you for the experience gentlemen
Very happy with Andrew and Tyler and how they took care of my Dodge Challenger. Will be back again for future service.
Love these guys! Will never go to anyone else again!
Tyler & Bo + everyone else there is really nice & they are definitely on top of their jobs. They got me in and out as quick as they said they would and it didn't charge me an arm and a leg either. It was awesome. Highly recommend CBA to anyone needing working on their vehicle done 🚙🛻🚘🚗🚙
Reliable, friendly, professional service. Great communications. Free shuttle, drinks & snacks. They kept their time commitments as well.
Beau was great!
I don’t know if their last name is Christian but it might as well be for the way they do business! While they had my vehicle in the shop (after a ride home) my wife got sick. They delivered my car with flowers and a care package for her and I hadn’t even paid yet! Very fair prices, perfect customer service,…
John, Preston, Mackie, and the whole team really helped us out when I thought I needed a new wheel bearing and ended up doing some semi-major front end work. They were empathetic, kind, and efficient, getting the vehicle done and back to me within 24 hours. Thanks CBA Surprise team for your humanity and great work!
Took my car here the day after Easter in 2026 and they took care of all of my issues and were really easy to work with. This is the only shop I trust with my car.
I went to the place for my alignment was greeted by a smile and the time expectancy wasn't long and they also give ride share if ur vehicle takes some time. I would definitely come back here.
I had a very welcoming experience from beginning to end! TJ was absolutely amazing! I brought my 2023 Cadillac Escalade ESV V in for a wheel alignment, and the team absolutely delivered. They were professional, fast, and treated my vehicle with real care. The alignment was spot-on, and the ride feels smoother than…
My daughter and I took our cars to CB Surprise for the first time and I was very impressed with their customer service. We have been to a few CB franchise locations over the years, but this one by far showed the most gratitude! Not only did they leave a thank you card in the car, they gave out individual carnations…
Christian Brothers, surprise in particular, has the best customer service. Everyone is always so friendly. More importantly, I feel confident that they are honest about the maintenance I need to have on my vehicle. I will continue to use their services and I will continue to recommend them to my friends and family.…
Had two oil leaks repaired, replaced front struts and aligned and replaced air filter. Job well done everyone!
TJ and the team at Christian Brothers Automotive in Surprise, AZ did an awesome job! Brought my car in for a 4-wheel alignment and tire rotation, and they got it done quickly and professionally. Communication was great the whole way through — they kept me updated and explained everything clearly. Excellent service…
We went to Christian Brothers as are car was bouncing and thought we needed shocks. It happened that we did not need shocks, but there were no weights on our tires which we had purchased elsewhere. We had our car aligned and the tires were balanced and wiper blades installed. Chris was the person that assisted my…
Discount tire broke 2 wheel studs and I had such little time before work. Christian brothers fixed it asap (even when they were busy) I love this place and quality/service rocks!
Was told the car being ready at noon I call at 12:35. They got the wrong part won’t be ready for two or three more hours. They should’ve call me when they knew they had the wrong part. Also I did not order a new cabin air filter, and they replaced it. Customer service is the paramount of any business!
Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Oil change | 162 | — |
| General repairs & maintenance | 85 | — |
| Vehicle Inspection | 68 | — |
| Auto engine diagnostic | 43 | — |
| Auto maintenance | 41 | — |
| Vehicle safety inspection | 36 | — |
| Transmission | 35 | — |
| Air & cabin filter replacement | 33 | — |
