How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%21+1.5Craft & service penalty87−1.3Momentum penalty0−10Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORECitrus Fresh Carpet Cleaning
Lawrenceville, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #106Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 768 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Citrus Fresh Carpet Cleaning for 5 kinds of job.
Citrus Fresh Carpet Cleaning for area rug cleaning
Clear ✕All 40 Google reviews tagged “Area rug cleaning”
Very Professional Service I Highly Recommend Citrus Fresh Carpet Cleaning
Amazing job! We had our carpets cleaned to get rid of pet stains / smell. No more stains and the smell is completely gone even weeks later! Would highly recommend. We plan to use this company on a recurring basis to deep clean all of the carpets in our home. Staff was very friendly and helpful and price is so reasonable.
Great service
While visiting relatives in ATL had the pleasure of viewing this company in action. Had approximately ten items that needed to be cleaned. Gave an overview of the items that needed to be clean, and he got to work. I’m sorry that I didn’t get before and after pictures, but it was an incredible transformation. I…
Rodney has been here several times before so he’s a familiar face is familiar with the property. He’s polite, pleasant, and hard working. Rodney does an excellent job.
Professional and friendly. After the cleaning a spot reappeared when it dried out and they came back to clean it. Would recommend. Even though I was expecting a steam vacuum of some sort (first time doing a cleaning), the machine resemble more to a floor wax machine...but i have zero carpet cleaning knowledge so dont know what it entails.
A gentleman named Tyler came to our home and cleaned two, large areas rugs. He was prompt, professional, polite and patient with all of my questions (and our giant golden-doodle). Beyond happy with the work completed and customer service!! Will definitely hire this company again in the future.
I contacted Citrus Fresh via text message and was able to get an appointment the same day. The technician was friendly and knowledgable, and my rug looks and smells great. I was also proud to support a woman-owned business during women's history month!
Excellent Customer Service
I called and they were able to schedule the appointment quickly. Tech came in the window. They did a great job. Everything was clean and refreshed. Will happily use them again.
Great job! I had a huge wool rug and two small 5x7 rugs and they look and smell great! I would definitely recommend this company to my friends and family.
We had a fairly dirty, stained sofa and a dirty area rug. They're not dirty or stained any longer. Citrus was professional, honest and thorough.
Fantastic treatments. Highly recommend
I am so grateful that this company was recommended to me! We needed an area rug and couch cleaned within 24 hours and they made it happen. Everyone I communicated with was wonderful and the price couldn't be beat! I was unable to be at the property when they arrived and I knew from the conversations I had that they…
The not only was on time, he was friendly and honest. I'm very pleased with the service and would definitely recommend.
This is the only company I use; hands down the best out there and the citrus scent left behind is nothing shy of amazing. The staff is always friendly and thorough with the requested job. If I could give 10 stars I definitely would! Thank you, your loyal customer.
Very pleased! Will use them again.
Tyler did a fantastic job getting out pet stains and a black tea stain. I was ready to give up and buy a new rug. The stains are visible but very faint. Tyler is very professional and personable. He was on time and worked very hard on the stains. This was my first time using Citrus Fresh, but I am very impressed.
I’ve used Citrus Fresh carpet cleaning services for the past 3 years now. They are my go to carpet cleaning company. Everyone is always professional and my carpet looks new every time!
Citrus Fresh cleaned all of the rugs in our office, and we have used them to clean carpet in our client's homes as well. Citrus Fresh are always responsive, on time and deliver great consistent results. Our team will continue to use Citrus Fresh for all of our carpet cleaning needs!
DeAndre did an amazing job, he was very professional and pleasant. I feel he went above and beyond to help move furniture with us and left the rugs looking new again. Thanks!! Will return for further services!
Tyler was our tech. He was fantastic. Very personable, did a thorough job. This is the second time we have used Citrus Fresh and would use them again
Tyler was great, carpet looks awesome.
Have used for regular cleanings but they have also fit me in for an emergency and we were so thankful! Always professional and responsive
Citrus Cleaning service did a very good job, and their people are friendly and professional. We will definitely be using them again as needed in the future..
I definitely recommend Citrus Fresh Carpet Cleaning! They were responsive with a quote and scheduling. The service was done professionally and with high quality results. I talked to several service providers and Citrus Fresh was the only one I found that could provide all the services I needed (clean carpets,…
Showed up on time, very professional, clean my area rugs to perfection. Job well done.
Citrus Fresh has awesome customer service. We had a miscommunication error with some scheduling and Bonnie was able to help us out right away. Tyler was prompt and thorough in delivering cleaning services. We have been doing business with this company for a while and plan on continuing especially after the customer…
Edit: Citrus Fresh called me, apologized for the miscommunication and refunded me. Be aware this is encapsulation cleaning, not extraction. Both are effective but I needed extraction for my specific issue. --- I called Citrus Fresh after my home flooded with stormwater from outside. Obviously this water was pretty…
The only difference I could tell was my carpet was damp when they were done. My house is only 1 year old and they were unable to do a basic cleaning properly. I am using a different service now.
Called to schedule area rug cleaning and was able to get an appointment the next morning. It was a Saturday morning 8am - 10am window. Reggie called that morning and was at my house before 7:30am. Very thoughtful to start earlier on a Saturday. He did a great job, very professional, explained the process, cleaned…
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 129 | $170–$334 |
| Pet stain & odor removal | 63 | $139–$360 |
| Carpet steam cleaning | 60 | $176–$340 |
| Upholstery cleaning | 45 | $189–$359 |
| Area rug cleaning | 40 | $170–$447 |
