How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%21+1.5Craft & service penalty87−1.3Momentum penalty0−10Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORECitrus Fresh Carpet Cleaning
Lawrenceville, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #106Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 768 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Citrus Fresh Carpet Cleaning for 5 kinds of job.
Citrus Fresh Carpet Cleaning for carpet steam cleaning
Clear ✕All 61 Google reviews tagged “Carpet steam cleaning” · showing 60
The technician did an amazing job cleaning my carpets. They were punctual, friendly, and highly professional. The carpets looks good and smells incredibly fresh. I couldn't be happier!
Romulus, by was my technician and was wonderful! He was on time, fast, polite and knowledgeable. my carpet was dry within 2 hours. I’ll definitely use them again.
I love this carpet cleaner! The citrus works better than anything, and it smells wonderful. Our tech, Romulus was so nice, polite and respectful. He was so efficient, on time and had the job completed promptly. He freshened up three bedrooms and two hallways plus two sets of stairs… one coming up from the garage in…
Romulus was very friendly and thorough even came earlier than the appointment amd called ahead to ask if it's ok and I was 100% on board. House smells amazing and fresh bow. Definitely recommend🙌🏽
Great customer service. Jerry is very professional and on time. 10/10 recommend
They lied. I waited for our appointment yesterday, and the operator just told me to disregard it and wanted to reschedule just like that. There was no accountability. I will never book with them again.
DONT BOOK WITH THEM! The worst service ever ! I had make an appointment and they canceled last minute and were able to come the next day. However, the service was the worst! I paid $222 for a couch and carpet cleaning, my couch looked the same 3 days after it was completely dry. I called to get a refund and they…
Absolutely am thrilled with Citrus Fresh carpet cleaning … This company is the only one that , hands down can get my carpets clean and not smelling like chemicals . Have been using for 5 years ….. thank you Rodney for an absolutely exceptional service!
Citrus Fresh service did a very good job on our carpets and I would use them again. Tyler was a great technician - prompt, thorough, efficient, and very hard working. The communication and scheduling with the company was excellent and proactive. Appreciated the customer service and hard work.
Miles was very courteous and professional. We looked at a 4 bedrooms, he saw spots and me he may be able to get rid of them, I told him to do the best he can. When he was done I looked at the carpet all the spots were gone, he was just amazing. If I ever need carpet cleaning I would ask for him! HE WAS AMAZING!👍🙌
Never have I been this impressed with a carpet cleaning service. I’ve used Stanley Steamer, NoRez, rented commercial units from Lowe’s, spent hours on my knees with my little Green Machine…but nothing has come close to how clean Citrus Fresh got my white carpet. It’s a little pricier than some of the other…
Weather is heating up and I have just got my carpets and upholstery cleaned. I would like to thank Citrus Fresh for his professional and friendly service. Spotless clean and more than happy with the service I received today.
Great service! My carpet look and smell good! Excellent customer service.
Very Professional Service I Highly Recommend Citrus Fresh Carpet Cleaning
They use a citrus scented cleaner and the whole house smells great.
Amazing job! We had our carpets cleaned to get rid of pet stains / smell. No more stains and the smell is completely gone even weeks later! Would highly recommend. We plan to use this company on a recurring basis to deep clean all of the carpets in our home. Staff was very friendly and helpful and price is so reasonable.
Starting with the communication skills, then the professionalism shown while doing the cleaning, the thorough and conscientious work, I am very pleased with the company and with Miles. Polite, professional and great work ethics. My sofa and my carpet smell delish and are very clean to boot. That solution works… I…
They did a great job cleaning our carpets and getting out tough stains from pets and kids! The person that did the cleaning was very thorough, polite, and determined to provide the best service. Will definitely use again.
They did an awesome job of cleaning our carpets after tenants moved out. Showed up on time and quickly took care of everything we needed.
The technician was super nice, polite and efficient. He helped us get our carpets smelling and feeling so much better. He was punctual and called ahead with an ETA. Amazing experience and the mild citrus sent is delightful! I wish we could afford to have them come more regularly!
I really appreciate the way Citrus fresh goes out of their way to do the best they can, even when it takes additional work. They never try to up charge like a couple of the major companies have done.
Priced 50% below their competitors, CFCC contacted me twice with updates prior to their on-time arrival and left me with 7 year old high traffic carpet that could only be described as plush & revitalized....
Fabulous! The tech was excellent cleaning our old carpet with many stains. I loved that they used all natural cleaning products. It now is stain free, and the citrus cleaner left it with a clean and fresh scent! Management was nice to schedule with, and prices were great.
Deandre is wonderful! He is always so careful and courteous! Best service in Atlanta!
While visiting relatives in ATL had the pleasure of viewing this company in action. Had approximately ten items that needed to be cleaned. Gave an overview of the items that needed to be clean, and he got to work. I’m sorry that I didn’t get before and after pictures, but it was an incredible transformation. I…
They did a reallt good job and the citrus smell was amazing. Very satisfied.
Amazing service!!!
Jeremiah was great! He was very professional and on time! I didn’t know what to expect because I got the referral off Nextdoor App. I was definitely impressed, he was able to get stains out that I didn’t think would come out. He took his time and explained everything that he was going to do. Truly pleased and would use them again.
Rodney has been here several times before so he’s a familiar face is familiar with the property. He’s polite, pleasant, and hard working. Rodney does an excellent job.
My service was excellent. My best experience with carpet cleaning ever. The technician made me have a great experience. I was outside their service area but they accommodated me. Thank you to Citrus Fresh Carpet cleaning.
Wonderful service!! DeAndre was very nice, courteous, and did a great job on all my carpet. Professional and efficient. Will definitely use them again.
Very pleased with service and results! What else is there to say?
Tyler showed up when I needed someone at the last minute and cleaned the carpet perfectly. I called on a Friday afternoon and was given service practically on demand. This is an excellent professional company.
I am always very pleased with their professional services.
Steven showed up as expected. My carpet looks pristine, just like new. I’m thoroughly impressed with the quality for the cost (value)!
I would definitely use them again! Tyler was my technician and he was great!
The 5 star rating is for the technician Steve. Steve not only did a great job on my carpet he was courteous and demonstrated exceptional professionalism.
I had an amazing experience, I was satisfied with the job and Rodney was amazing and professional. I highly recommend Citrus Fresh
This company was not the least expensive, nor most expensive I found, but I believe I got the best quality. The finishing product was better than I thought it would be, and they were extremely efficient with the process. Very happy.
They came but I can't really tell that the carpet was cleaned. There's no lines like when you vacuum and the stains are still there. There is no visual indication that the carpet was cleaned at all. Hopefully the carpet is at least disinfected.
The gentleman was very professional and made sure that we looked at the carpets after he was done in case there was anything that he missed. He did not miss anything and the room smell wonderful.
Awesome!!!
Steve was prompt and professional and did an amazing job on my carpet after a tenant move out. He addressed all my concerns and even went above and beyond. I really appreciate Steve and Citrus Fresh Carpet Cleaning. Will continue to use them in the future.
I have been using Citrus Fresh Carpet Cleaning exclusively for 2 years now. The techs are always professional and prompt. The level of service is always remarkable.
I have very clean carpets!!! We have white carpets and a dog. Go figure. Our carpets came out perfect after being cleaned. They were on time, professional and did great work. I will use them again.
Hi To All, my husband and I simply love this company “Citrus Fresh” for cleaning the carpet in our home. Today Cam the technician came over and did and outstanding job on cleaning the floors and I am so happy. Thanks again Cam. I recommend Citrus Fresh to all who need their carpet clean and love having their home smelling amazing❤️
Bonnie was extremely helpful when I called her (3 times!) with questions. Rodney was outstanding. He called me to confirm his arrival time, and arrived friendly and professional. I had a few trouble spots which he was able address with great success. I just wish I had been using this company sooner. I plan to…
Tyler was my technician. He called me 30 min in advance. He arrived in a timely manner. He was very polite and professional. He was thorough. I highly recommend Citrus Fresh as a carpet cleaning company! Very easy to work with and excellent customer service!!!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 129 | $170–$334 |
| Pet stain & odor removal | 63 | $139–$360 |
| Carpet steam cleaning | 60 | $176–$340 |
| Upholstery cleaning | 45 | $189–$359 |
| Area rug cleaning | 40 | $170–$447 |
