How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%21+1.5Craft & service penalty87−1.3Momentum penalty0−10Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORECitrus Fresh Carpet Cleaning
Lawrenceville, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #106Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 768 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Citrus Fresh Carpet Cleaning for 5 kinds of job.
Citrus Fresh Carpet Cleaning for general carpet cleaning
Clear ✕All 129 Google reviews tagged “General carpet cleaning” · showing 20
Zion did an amazing job. I've previously had carpet cleaning performed where I was told certain stains couldn't come out and all my stains are removed. The house smells great and Zion was quick and professional. Highly recommend!
Scheduled an appointment for a full service (rooms, stairs, and rugs) based on a competitive quote. However, the company simply didn't show up or call during the scheduled window. When I called to follow up, customer service stated the owner moved the appointment without any explanation or notice, and they couldn't…
I was so pleased!!! He got pet stains out I thought were permanent. The carpet has a new life! He did my whole house
Romulus came to clean my carpet and he was early, communicative, patient, kind, thorough, and fast! I am so pleased with how much better my carpets look and would highly recommend.
Absolutely am thrilled with Citrus Fresh carpet cleaning … This company is the only one that , hands down can get my carpets clean and not smelling like chemicals . Have been using for 5 years ….. thank you Rodney for an absolutely exceptional service!
This company provided great customer service! Communicative, efficient, and cleaned my terrible carpet thoroughly for a good price! I have teen boys so it was pretty bad. I will absolutely use this company again. Thank you Tyler for making this experience a great one. He even left some spot cleaning solution for free! 🙌🏽
Great experience today! Both operators did an amazing job!
Rodney from Citrus came out today and my carpet looks amazing! Smells great and stains are gone!
Very Professional Service I Highly Recommend Citrus Fresh Carpet Cleaning
Longtime clients here, we use citrus fresh services 2 times a year. Phenomenal service, house smells like fresh citrus, and our Tech Marlon was A+++. Highly recommend!!!
Starting with the communication skills, then the professionalism shown while doing the cleaning, the thorough and conscientious work, I am very pleased with the company and with Miles. Polite, professional and great work ethics. My sofa and my carpet smell delish and are very clean to boot. That solution works… I…
They did an awesome job of cleaning our carpets after tenants moved out. Showed up on time and quickly took care of everything we needed.
My cat had a UTI and stress that caused him to mark my carpet repeatedly, so I booked Citrus Fresh for their advanced pet treatment. There was a mix-up the first time and they did the basic pet treatment. But they came back, did the advanced (deeper) enzyme treatment I had originally booked, and refunded me for the…
Awesome
Great service
Amazing service!!!
Tyler was on time, super nice and talked us through the entire process! Would use and definitely recommend Citrus again!
James S. did a fantastic and professional job. My home smells so clean and "citrusy". He was very professional, courteous, and arrived on time. I'm a repeat customer. Thank you James and Citrus Fresh!
Cameron provided exemplary service. We needed our sofa and stairs cleaned due to pet damage. Cameron went over and beyond ensuring a thorough job was complete.
Rodney has been here several times before so he’s a familiar face is familiar with the property. He’s polite, pleasant, and hard working. Rodney does an excellent job.
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 129 | $170–$334 |
| Pet stain & odor removal | 63 | $139–$360 |
| Carpet steam cleaning | 60 | $176–$340 |
| Upholstery cleaning | 45 | $189–$359 |
| Area rug cleaning | 40 | $170–$447 |
