How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%21+1.5Craft & service penalty87−1.3Momentum penalty0−10Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORECitrus Fresh Carpet Cleaning
Lawrenceville, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #106Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 768 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Citrus Fresh Carpet Cleaning for 5 kinds of job.
Citrus Fresh Carpet Cleaning for general carpet cleaning
Clear ✕All 129 Google reviews tagged “General carpet cleaning” · showing 40
Zion did an amazing job. I've previously had carpet cleaning performed where I was told certain stains couldn't come out and all my stains are removed. The house smells great and Zion was quick and professional. Highly recommend!
Scheduled an appointment for a full service (rooms, stairs, and rugs) based on a competitive quote. However, the company simply didn't show up or call during the scheduled window. When I called to follow up, customer service stated the owner moved the appointment without any explanation or notice, and they couldn't…
I was so pleased!!! He got pet stains out I thought were permanent. The carpet has a new life! He did my whole house
Romulus came to clean my carpet and he was early, communicative, patient, kind, thorough, and fast! I am so pleased with how much better my carpets look and would highly recommend.
Absolutely am thrilled with Citrus Fresh carpet cleaning … This company is the only one that , hands down can get my carpets clean and not smelling like chemicals . Have been using for 5 years ….. thank you Rodney for an absolutely exceptional service!
This company provided great customer service! Communicative, efficient, and cleaned my terrible carpet thoroughly for a good price! I have teen boys so it was pretty bad. I will absolutely use this company again. Thank you Tyler for making this experience a great one. He even left some spot cleaning solution for free! 🙌🏽
Great experience today! Both operators did an amazing job!
Rodney from Citrus came out today and my carpet looks amazing! Smells great and stains are gone!
Very Professional Service I Highly Recommend Citrus Fresh Carpet Cleaning
Longtime clients here, we use citrus fresh services 2 times a year. Phenomenal service, house smells like fresh citrus, and our Tech Marlon was A+++. Highly recommend!!!
Starting with the communication skills, then the professionalism shown while doing the cleaning, the thorough and conscientious work, I am very pleased with the company and with Miles. Polite, professional and great work ethics. My sofa and my carpet smell delish and are very clean to boot. That solution works… I…
They did an awesome job of cleaning our carpets after tenants moved out. Showed up on time and quickly took care of everything we needed.
My cat had a UTI and stress that caused him to mark my carpet repeatedly, so I booked Citrus Fresh for their advanced pet treatment. There was a mix-up the first time and they did the basic pet treatment. But they came back, did the advanced (deeper) enzyme treatment I had originally booked, and refunded me for the…
Awesome
Great service
Amazing service!!!
Tyler was on time, super nice and talked us through the entire process! Would use and definitely recommend Citrus again!
James S. did a fantastic and professional job. My home smells so clean and "citrusy". He was very professional, courteous, and arrived on time. I'm a repeat customer. Thank you James and Citrus Fresh!
Cameron provided exemplary service. We needed our sofa and stairs cleaned due to pet damage. Cameron went over and beyond ensuring a thorough job was complete.
Rodney has been here several times before so he’s a familiar face is familiar with the property. He’s polite, pleasant, and hard working. Rodney does an excellent job.
Professional, efficient and kind. I apprecaited the service from Citrus Fresh!
The technician, Rodney, was very professional, helpful, and did an amazing job! He was even able to get out some old pet stains and our carpet throughout the house looks like new. We will definitely use this company again.
Professional and friendly. After the cleaning a spot reappeared when it dried out and they came back to clean it. Would recommend. Even though I was expecting a steam vacuum of some sort (first time doing a cleaning), the machine resemble more to a floor wax machine...but i have zero carpet cleaning knowledge so dont know what it entails.
They did a great job cleaning my carpet, even getting out some old pet stains.
This is a wonderful company - very professional and so very easy to work with!
Very professional and arrived when they said they would. Called ahead letting me know when they were on the way. Left my house smelling wonderful and my carpets look great. Definitely recommend.
The young man Jermiahus. that came out was very genuine respectful and he did an EXCELLENT JOB..he took his time on hard stains and focused on the job and not his phone like the last people I used..I will definitely be contacting this service again and refer them to others..this was a job money well spent..thank you citrus Fresh carpet cleaning...
I needed a room cleaned that had a stain in prepping for putting the house up for sell. They responded with a service man the next day and I had a minimum I had to pay and added a hallway and another room. The main stain that my realtor wanted me to address was cleaned and the house is on the market today. So my goal was accomplished👍✅
This is the 3rd time we’ve used Citrus Fresh and they’re “a keeper!” Their service people are prompt, courteous, and PROFESSIONAL! They come at the top of the hour of your appointment range, which respects your time. They are quick and efficient. They cleaned some difficult spots this time and the carpet looks…
The scheduling was easy; they did not require coming out first for a quote. Bonnie was always responsive either via text or phone calls. Rodney came out to clean the carpets - he was so pleasant, professional, careful and genuinely cared about the work he did. He was also very careful before cleaning a chair I had…
Cam was prompt and very conscientious. He did an excellent job!
No joke. Excellent job. They came right on time. Finished the job quickly. My carpet was amazingly clean. I did not think it could get so clean. Steve I believe his name is did a phenomenal job!!! Very reasonably priced.
Excellent Customer Service
Technician was prompt and professional. Carpets look fantastic!
I would definitely recommend Citrus Carpet Cleaning for your next deep carpet clean! We used Citrus tonight and our tech Cameron did a wonderful job! Cameron was professional, courteous and paid attention to detail. We had realistic expectations due to the age of our carpet and the fact we have 2 dog. We were…
I found CItrus Fresh on a coupon I liked the service my home was fresh, carpets very clean. I have used them since 2018, but not consistently. I might get a sale and try someone else - You get what you pay for. I have had to have CItrus Fresh come and clean After my money saving coupon - you get what you pay for. I am sticking with them going forward!!
The service was very well done and the technical workers were very polite and knew their job well.
We will hire again. We were able to get an appointment quickly. Rodney was professional and friendly. The carpet was clean and smelled great, and it was nearly dry by the time he left. Great company and service!
Job well done, representative courteous and professional
I've used this company for years and they are ALWAYS reliable, professional and fair with pricing. I love their friendly service and their team! I also love the way my place smells after the carpets are clean!
Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 129 | $170–$334 |
| Pet stain & odor removal | 63 | $139–$360 |
| Carpet steam cleaning | 60 | $176–$340 |
| Upholstery cleaning | 45 | $189–$359 |
| Area rug cleaning | 40 | $170–$447 |
