How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%21+1.5Craft & service penalty87−1.3Momentum penalty0−10Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORECitrus Fresh Carpet Cleaning
Lawrenceville, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #106Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 768 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Citrus Fresh Carpet Cleaning for 5 kinds of job.
Citrus Fresh Carpet Cleaning for pet stain & odor removal
Clear ✕All 63 Google reviews tagged “Pet stain & odor removal”
I was so pleased!!! He got pet stains out I thought were permanent. The carpet has a new life! He did my whole house
Romulus came to clean my carpet and he was early, communicative, patient, kind, thorough, and fast! I am so pleased with how much better my carpets look and would highly recommend.
I booked online last night after hours after my roommate’s cats decided to act out and “do their business” on my sectional. They’ve been doing this for the past week and after using an entire liter bottle of Natures Miracle and white vinegar to no avail I was willing to invest in professional cleaning. Miles called…
Longtime clients here, we use citrus fresh services 2 times a year. Phenomenal service, house smells like fresh citrus, and our Tech Marlon was A+++. Highly recommend!!!
Amazing job! We had our carpets cleaned to get rid of pet stains / smell. No more stains and the smell is completely gone even weeks later! Would highly recommend. We plan to use this company on a recurring basis to deep clean all of the carpets in our home. Staff was very friendly and helpful and price is so reasonable.
They did a great job cleaning our carpets and getting out tough stains from pets and kids! The person that did the cleaning was very thorough, polite, and determined to provide the best service. Will definitely use again.
My cat had a UTI and stress that caused him to mark my carpet repeatedly, so I booked Citrus Fresh for their advanced pet treatment. There was a mix-up the first time and they did the basic pet treatment. But they came back, did the advanced (deeper) enzyme treatment I had originally booked, and refunded me for the…
Awesome
Great service
Tyler was on time, super nice and talked us through the entire process! Would use and definitely recommend Citrus again!
Cameron provided exemplary service. We needed our sofa and stairs cleaned due to pet damage. Cameron went over and beyond ensuring a thorough job was complete.
Rodney has been here several times before so he’s a familiar face is familiar with the property. He’s polite, pleasant, and hard working. Rodney does an excellent job.
Professional, efficient and kind. I apprecaited the service from Citrus Fresh!
They did a great job cleaning my carpet, even getting out some old pet stains.
This is a wonderful company - very professional and so very easy to work with!
Very good job!
I contacted Citrus Fresh via text message and was able to get an appointment the same day. The technician was friendly and knowledgable, and my rug looks and smells great. I was also proud to support a woman-owned business during women's history month!
No joke. Excellent job. They came right on time. Finished the job quickly. My carpet was amazingly clean. I did not think it could get so clean. Steve I believe his name is did a phenomenal job!!! Very reasonably priced.
I would definitely recommend Citrus Carpet Cleaning for your next deep carpet clean! We used Citrus tonight and our tech Cameron did a wonderful job! Cameron was professional, courteous and paid attention to detail. We had realistic expectations due to the age of our carpet and the fact we have 2 dog. We were…
I found CItrus Fresh on a coupon I liked the service my home was fresh, carpets very clean. I have used them since 2018, but not consistently. I might get a sale and try someone else - You get what you pay for. I have had to have CItrus Fresh come and clean After my money saving coupon - you get what you pay for. I am sticking with them going forward!!
This company was not the least expensive, nor most expensive I found, but I believe I got the best quality. The finishing product was better than I thought it would be, and they were extremely efficient with the process. Very happy.
I called and they were able to schedule the appointment quickly. Tech came in the window. They did a great job. Everything was clean and refreshed. Will happily use them again.
I've used this company for years and they are ALWAYS reliable, professional and fair with pricing. I love their friendly service and their team! I also love the way my place smells after the carpets are clean!
Steve called an hour before arriving to give me a time and was very prompt. He was professional and polite and went over everything before he started . He was thorough but quick and did an excellent job. The last time my carpet was cleaned it stayed wet for more than a day but this time it was dry within a couple of hours. It looks and smells great.
Fantastic treatments. Highly recommend
Excellent service, excellent quality. Tyler was particularly helpful and went above and beyond.
We had a great experience. Marcus was friendly, professional, respectful and on time. My carpets look and smell amazing!
Marcus was our technician and arrived perfectly for time ! I had been told a 10-1 arrival and he was here right at ten! Which was exactly what I was hoping for! Extremely professional, collected and easy to work with. He did the job in and hour! Amazing! My couch looks 20 times better, Smells like clean laundry and…
I am so grateful that this company was recommended to me! We needed an area rug and couch cleaned within 24 hours and they made it happen. Everyone I communicated with was wonderful and the price couldn't be beat! I was unable to be at the property when they arrived and I knew from the conversations I had that they…
The gentleman was very professional and made sure that we looked at the carpets after he was done in case there was anything that he missed. He did not miss anything and the room smell wonderful.
It was just a carpeted staircase. Seems odor mostly gone but top landing didn't seemed to be worked like the rest of the staircase.
Steve was prompt and professional and did an amazing job on my carpet after a tenant move out. He addressed all my concerns and even went above and beyond. I really appreciate Steve and Citrus Fresh Carpet Cleaning. Will continue to use them in the future.
I have been using Citrus Fresh Carpet Cleaning exclusively for 2 years now. The techs are always professional and prompt. The level of service is always remarkable.
Every interaction I have had with this company has been extremely professional. I had a situation with very bad cat urine stains and odors in multiple rooms as well as other stains in the carpet. Tyler was extremely thorough and totally transformed the house. I will definitely use Citrus Fresh again and highly recommend them.
Very pleased! Will use them again.
Rodney was the tech that came to our place. Did the whole house and we had a couple of bad pet stains. I am amazed how good a job he did and how professional he was. This is only the second review I have written EVER. So to say I’m impressed is a bit of an understatement. I would use them again and will ask for him by name.
Hi To All, my husband and I simply love this company “Citrus Fresh” for cleaning the carpet in our home. Today Cam the technician came over and did and outstanding job on cleaning the floors and I am so happy. Thanks again Cam. I recommend Citrus Fresh to all who need their carpet clean and love having their home smelling amazing❤️
Tyler did a fantastic job getting out pet stains and a black tea stain. I was ready to give up and buy a new rug. The stains are visible but very faint. Tyler is very professional and personable. He was on time and worked very hard on the stains. This was my first time using Citrus Fresh, but I am very impressed.
Jeremiah was great, used 3 machines to clean the carpets, pet stains gone, Carpets are not real wet, very pleasant scent
The technician Jeremiah arrived 40 minutes early and was extremely polite and professional. He did a great job and did not try to upsell me on the other services. The carpets look great and the clean citrus smell is very nice.
I have used this company several times. They are always on time and professional. I like that their products are pet friendly. I will continue to use them for carpet cleaning services.
DeAndre did an amazing job, he was very professional and pleasant. I feel he went above and beyond to help move furniture with us and left the rugs looking new again. Thanks!! Will return for further services!
Citrus Cleaning service did a very good job, and their people are friendly and professional. We will definitely be using them again as needed in the future..
I definitely recommend Citrus Fresh Carpet Cleaning! They were responsive with a quote and scheduling. The service was done professionally and with high quality results. I talked to several service providers and Citrus Fresh was the only one I found that could provide all the services I needed (clean carpets,…
Showed up on time, very professional, clean my area rugs to perfection. Job well done.
Citrus Fresh just left our home after cleaning two area rugs and our master bedroom. The house smells amazing and the rugs/carpet looks great! They even left us with some of their citrus carpet cleaner for spot cleaning in the future. Our Tech Steven was super professional and friendly. Thanks Citrus Fresh!!
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 129 | $170–$334 |
| Pet stain & odor removal | 63 | $139–$360 |
| Carpet steam cleaning | 60 | $176–$340 |
| Upholstery cleaning | 45 | $189–$359 |
| Area rug cleaning | 40 | $170–$447 |
