How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%82+44.7Reliability 24%73+17.7Value 14%100+14.1Replies to reviews 7%21+1.5Craft & service penalty87−1.3Momentum penalty0−10Experts Score= 67Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.67SCORECitrus Fresh Carpet Cleaning
Lawrenceville, GA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #106Position by Experts Score among all companies we track in this category. of 108 carpet cleaning · 4.9★ from 768 Google reviews
Report card
Percentile vs other carpet cleaning (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: momentum.
Reviews for your job
Customers hired Citrus Fresh Carpet Cleaning for 5 kinds of job.
Citrus Fresh Carpet Cleaning for upholstery cleaning
Clear ✕All 45 Google reviews tagged “Upholstery cleaning”
Zion was amazing! Quick and efficient! Very friendly and easy to work with!
Man, if I could do 6 stars, I would. Scheduling was super easy. I was given an 8a-11a window. My tech Zion showed up at 915. Zion was AWESOME, such a good dude, I would literally invite him over to my mother’s house for dinner. That’s how great he was. He did a fantastic job with my couch and the place smells great!…
I have Crypton snow nomad fabric. The guy said he was unable to clean it because it was part rayon and needed solvent cleaners. The Crypton website says all their fabrics are type W for water based cleaning. Machine washable. I called their home office and the lady who answered was dismissive and said she would have…
DONT BOOK WITH THEM! The worst service ever ! I had make an appointment and they canceled last minute and were able to come the next day. However, the service was the worst! I paid $222 for a couch and carpet cleaning, my couch looked the same 3 days after it was completely dry. I called to get a refund and they…
I booked online last night after hours after my roommate’s cats decided to act out and “do their business” on my sectional. They’ve been doing this for the past week and after using an entire liter bottle of Natures Miracle and white vinegar to no avail I was willing to invest in professional cleaning. Miles called…
Great service! Miles was great with my sofa cleaning and very kind and disciplined. All my tea and coffee stains came off my sofa with the solution he was using. Overall great experience with the company. I’d definitely use their service again.
Weather is heating up and I have just got my carpets and upholstery cleaned. I would like to thank Citrus Fresh for his professional and friendly service. Spotless clean and more than happy with the service I received today.
Longtime clients here, we use citrus fresh services 2 times a year. Phenomenal service, house smells like fresh citrus, and our Tech Marlon was A+++. Highly recommend!!!
Starting with the communication skills, then the professionalism shown while doing the cleaning, the thorough and conscientious work, I am very pleased with the company and with Miles. Polite, professional and great work ethics. My sofa and my carpet smell delish and are very clean to boot. That solution works… I…
Great service
While visiting relatives in ATL had the pleasure of viewing this company in action. Had approximately ten items that needed to be cleaned. Gave an overview of the items that needed to be clean, and he got to work. I’m sorry that I didn’t get before and after pictures, but it was an incredible transformation. I…
Cameron provided exemplary service. We needed our sofa and stairs cleaned due to pet damage. Cameron went over and beyond ensuring a thorough job was complete.
Professional, efficient and kind. I apprecaited the service from Citrus Fresh!
Tyler showed up when I needed someone at the last minute and cleaned the carpet perfectly. I called on a Friday afternoon and was given service practically on demand. This is an excellent professional company.
Very professional. Very thorough. Well pleased.
Our technician was great. Very polite, explained the process, finished very quickly, and was prompt, even early, for our appointment. Very impressive
I had an amazing experience, I was satisfied with the job and Rodney was amazing and professional. I highly recommend Citrus Fresh
Excellent Customer Service
I called and they were able to schedule the appointment quickly. Tech came in the window. They did a great job. Everything was clean and refreshed. Will happily use them again.
The technician was wonderful. He was exactly on time, cleaned my sofa & love seat and suggested another company to clean my barstools due to the material… didn’t want to potentially ruin it and cause more issues. I appreciated his honesty. Will use again and will recommend. My furniture is fresh n clean and entire apartment smells wonderful.
We had a fairly dirty, stained sofa and a dirty area rug. They're not dirty or stained any longer. Citrus was professional, honest and thorough.
Although office staff and technician were professional, the cleaning left something to be desired. The technician did not clean the large pillows/cushions which are an integral part of the sofa and chair, explaining that they don’t do pillows. I had to practically beg him to do it because I wanted those pieces…
Excellent service, excellent quality. Tyler was particularly helpful and went above and beyond.
Marcus was our technician and arrived perfectly for time ! I had been told a 10-1 arrival and he was here right at ten! Which was exactly what I was hoping for! Extremely professional, collected and easy to work with. He did the job in and hour! Amazing! My couch looks 20 times better, Smells like clean laundry and…
I am so grateful that this company was recommended to me! We needed an area rug and couch cleaned within 24 hours and they made it happen. Everyone I communicated with was wonderful and the price couldn't be beat! I was unable to be at the property when they arrived and I knew from the conversations I had that they…
Rodney was the technician that came to clean my sofa, love seat, chair n ottoman. He was meticulous and very thorough. The smell was so pleasant not over powering just clean n fresh. I will refer this company to anyone looking for cleaning services. Thank you 😊👍
This is the only company I use; hands down the best out there and the citrus scent left behind is nothing shy of amazing. The staff is always friendly and thorough with the requested job. If I could give 10 stars I definitely would! Thank you, your loyal customer.
Very pleased! Will use them again.
The employees were extremely nice and professional, and did such an amazing job cleaning our upholstered furniture and carpet. We will definitely use them again!
John did an amazing job on my oversized sectional. It looks and smells new again. I would highly recommend.
They were very flexible and did a great job.
Have used for regular cleanings but they have also fit me in for an emergency and we were so thankful! Always professional and responsive
The only difference I could tell was my carpet was damp when they were done. My house is only 1 year old and they were unable to do a basic cleaning properly. I am using a different service now.
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Price
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| General carpet cleaning | 129 | $170–$334 |
| Pet stain & odor removal | 63 | $139–$360 |
| Carpet steam cleaning | 60 | $176–$340 |
| Upholstery cleaning | 45 | $189–$359 |
| Area rug cleaning | 40 | $170–$447 |
