Experts Reviews · Company report
City Roofing & Siding logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%94+24.5Value 15%100+15.2Craft & service penalty76−2.4Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

City Roofing & Siding

Kingston, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 35 window replacement services · 4.9★ from 88 Google reviews

Report card

Percentile vs other window replacement services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.City Roofing & Siding is better than 95% of window replacement services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.City Roofing & Siding is better than 94% of window replacement services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.City Roofing & Siding is better than 76% of window replacement services.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.City Roofing & Siding is better than 100% of window replacement services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.City Roofing & Siding is better than 100% of window replacement services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.City Roofing & Siding is better than —% of window replacement services.–
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Reviews for your job

Customers hired City Roofing & Siding for 3 kinds of job.

City Roofing & Siding for roof installation

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$12,000–14,000
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$14k–$22k
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 87/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof installation”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#5 / 11
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “Roof installation”

MattLocal Guide · 30 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★

I recently had my roof replaced by City Roofing and Siding, and I couldn’t be more pleased with the results. One of the things I appreciated most is that they are a true local small business—not a large company or a front for a venture-capital operation. Dave and Gary are experienced professionals who are…

Paid $25,000–30,000Reasonable priceRoof installation
Patricia3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

I couldn’t be happier with my new roof from City Roofing & Siding! Dave and Gary Hajba were wonderful to work with from start to finish, and truly cared about making sure everything was done right, from building permit to clean up. The crew did an excellent job installing the roof, were respectful of my property,…

Paid $10,000–15,000Great priceRoof installation
MarkLocal Guide · 11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

City roofing did an excellent job replacing our roof, They were one of several companies we got quotes from, they were reasonable and completed the job professionally and in a timely manner.

Paid $12,000–14,000Great priceRoof installation
Stephanie6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 11 months ago★★★★★

I can not speak highly enough of Dave Hajba and his crew. They did an incredible job replacing my roof. The work is impeccable, they finished in one day and they left the property even cleaner than before! I am so happy with how the house looks with a new Harbor Blue roof. Most grateful.

Customer photo from Stephanie's review
Great priceRoof installation
Denise1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 years ago★★★★★

Dave and Gary are professional, nice guys who did a great job on our roof and also helped me out with a siding issue at my mom's house. They showed up when they said they would and got the job done quickly. Thank You!

Roof installation
lme9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I highly recommend Cityroofers. Very professional, friendly, and knowledgeable. The new roof looks amazing. I also had a siding problem, and Dave came up with the perfect creative solution. Cannot say enough good things about Dave and Gary and their excellent work.

Roof installation+ Responsiveness+ Punctuality+ Quality
Jean9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Outstanding workmanship, friendly, easy to work with, professional attitude, very reasonable, clean, attention to detail, could not ask for better service or people.

Roof installation+ Responsiveness+ Punctuality+ Quality
Christa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I posted my original post below a couple years ago. Since then Dave has continued to take care of my roofs and provide honest, and skilled service. Still highly recommend! ORIGINAL POST: When my roof needed repaired I got three quotes. Dave came in with the best price. He was honest with me about what needed…

Roof installationRoof repair+ Responsiveness+ Punctuality+ Quality
IndiraLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dave and his crew are amazing! Dave came and assessed our needs right away and stayed in touch before beginning the job. They were fast and clean and courteous and they're local! Only great things to say about City Roofing and Siding! And the price was right! I wholeheartedly recommend them.

Roof installation
Sharon11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

I needed a new roof as my 25 year shingles were going on 33 years. I am glad I was able to find a top rated small family owned business to do the job. Dave and Gary are the best company around. Did a professional job removing my old shingles and installing new ones. Inspected the gutters and fixed a piece of…

Roof installation+ Responsiveness+ Punctuality+ Quality
Zachary8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Dave and Gary are an amazing family owned business to work with. I called Dave for a siding estimate, which he came out that same day to look at and measure my house. He explained the different kinds, and the benefits and quality of each one, with no pressure. Within no time we had a quote, We then locked in and…

Roof installationService not listed+ Responsiveness+ Punctuality+ Quality
Tara1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My father Kevin used City roofing and siding for roof installation… he was very impressed with the professionalism and quality of the work! He highly recommends them and will use for any future roofing needs!

Roof installation+ Responsiveness+ Punctuality+ Quality
Gari3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I recently had my roofing replaced by City Roofing and Siding. I can not tell you how much I appreciate their professionalism. From beginning to end it was all handled beautifully. From picking out colors to the completion they were on top of each stage of the job. My next door neighbor recommended City Roofing…

Roof installation
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dave did my home roof, shed roof and shed siding. He also did the facia on both the house and the shed. The workmanship is excellent. I just had a leak around my chimney and called City Roofing. Dave came out right away and repaired the leak. I highly recommend City Roofing.

Roof installationRoof repair
Carol6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

What a pleasure to finally get a company that is so meticulous, dependable and hard working! Dave and Gary take such pride in their work, and go above and beyond , I actually believe they like what they do! 😄 I highly recommend them and can't thank them enough.

Roof installation+ Responsiveness+ Punctuality+ Quality
Jodi1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This is a local, family-owned company that has been in the area for a very long time. I had the privilege of hiring them to install a new roof on our home before we moved. We were provided with a selection of different shingles and they made sure that we were happy with our choice. The roof came out beautiful and…

Roof installation+ Responsiveness+ Punctuality+ Quality
Althea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I contacted Dave to repair roof damage from a tree and replace roof. Dave responded within a few days, came and did estimate, and put me on his list. His professionalism and communication from start to finish was excellent! When he did my roof repair and roof, he was timely, worked hard and left my property clean. I…

Roof installationRoof repair+ Responsiveness+ Punctuality+ Quality
KenLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My review of City Roofing and siding... Dave and Gary are great guys! With a family owned small town business. Its the 2 of them that does all the work! So you don't gotta worry about 1 person supervising 15 people that don't know what they are doing. Which I was most relieved about. Besides that they did amazing…

Gutter repairsRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Thomas5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

I cannot say enough about how great our experience was with City Roofing and Siding. Dave and Gary are both very friendly, professional and hard working people. They recently installed a roof and solar light tube on our home and did an absolutely meticulous job. They are also the neatest contractors we have ever…

Roof installationSkylight installation+ Responsiveness+ Punctuality+ Quality
Faye2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

City Roofing & Siding did a wonderful job installing our roof. They were friendly, professional, and I highly recommend them!

Roof installation+ Responsiveness+ Punctuality+ Quality
Anita1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Great people to work with. Straightforward, clear, very reasonable cost. Did my roof two years ago. Just had storm damage and Dave got over right away to check on it and do the repair. Support your local contractors. They do terrific work.

Roof installationRoof repair for storm & wind damage+ Responsiveness+ Punctuality+ Quality
Kate5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Rating only, no written review.

Roof installation+ Responsiveness+ Punctuality+ Quality
Jenn3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Rating only, no written review.

Roof installation+ Quality+ Professionalism+ Value

Price

$1.7k-89% vs typical window replacement services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation23$14k–$22k
Roof repair18—
Roof inspection3—

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