Roofing contractor · Kingston, NY · reviewed since 2018
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%94+24.5Value 15%100+15.2Craft & service penalty76−2.4Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#13 of 35 window replacement servicesiPosition by Experts Score among all companies we track in this category. · better than 65%
4.9★★★★★88 Google reviews · 8 photos
98%five-star reviews
4.95★last 12 monthsiAverage stars on reviews from the last 12 months only.
0%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
1%reviews answered by the owner
$1.7ktypical billiMedian bill customers of this company reported in their reviews (needs 3+ priced reviews).
Google reviewers rate City Roofing & Siding 4.9 out of 5 based on 88 reviews, highlighting prompt communication, fair pricing, and thorough cleanup during roof replacements, siding installations, and leak repairs. Customers frequently note the company’s local ownership and willingness to handle small jobs quickly. One low-star review describes a failure to provide an estimate and a lack of response to follow-up calls, contrasting with the generally positive feedback regarding reliability.
Google rating: 4.9 out of 5 from 88 reviews (98% five-star).
Reviews on this page: 88 Google reviews (83 with written comments, 4 with photos).
Owner responses: the business replied to 1% of reviews.
Most recent review: September 28, 2026.
Service: Window Replacement Service serving Kingston, New York.
Data from Google, last updated October 26, 2026.
Score profile vs other window replacement services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
City Roofing & SidingWindow Replacement Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.City Roofing & Siding: 95/100 on this factor. Category median: 91.A
95
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.City Roofing & Siding: 94/100 on this factor. Category median: 89.A
94
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.City Roofing & Siding: 76/100 on this factor. Category median: 91.B
76
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.City Roofing & Siding: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.City Roofing & Siding: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Not enough reviews for this factor yet. Category median: 57.–
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Bar = this company · dark tick = category median.
Star ratings
88 Google reviews we collected
4.9of 5
5 stars8698%
4 stars11%
3 stars00%
2 stars00%
1 star11%
Praise vs complaints
Phrases our text analysis found in 83 written reviews
99%praise
Praise22299%
Complaints31%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price750%
Reasonable750%
Overpriced00%
Not sure00%
$1.7k-89% vs typical window replacement services
Middle half of what 9 customers paid ($371–$12k) · gold mark = category median.
Topic share
How often each topic comes up in the written reviews
7topics
Would recommend4219%
Speed & response4018%
Quality & results3917%
Price & value3917%
Staff & attitude3616%
Honesty & trust167%
Communication136%
What customers talk about
We read 83 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“I’m extremely happy with the new roof and highly recommend City Roofing and Siding to anyone looking for an experienced, trustworthy local roofing company.”
“The project was completed on time and on budget, and the entire process was handled professionally.”
“The crew did an excellent job installing the roof, were respectful of my property, and left everything neat and clean.”
“…air of my dormer but also for his reliability, follow through and the great price.…”
“…panies we got quotes from, they were reasonable and completed the job professionally and in a timely manner.…”
“It’s nice to know that there are still reliable, reputable and fair contractors out there!”
“From start to finish, I had complete confidence in their communication, execution, and the quality of the finished product.”
People customers mention
Gary32 reviews
Dave25 reviews
Hajba4 reviews
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired City Roofing & Siding for 3 kinds of job. Pick one to see what they paid and said.
MattLocal Guide · 30 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 weeks ago★★★★★
I recently had my roof replaced by City Roofing and Siding, and I couldn’t be more pleased with the results.
One of the things I appreciated most is that they are a true local small business—not a large company or a front for a venture-capital operation. Dave and Gary are experienced professionals who are…
Patricia3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I couldn’t be happier with my new roof from City Roofing & Siding! Dave and Gary Hajba were wonderful to work with from start to finish, and truly cared about making sure everything was done right, from building permit to clean up.
The crew did an excellent job installing the roof, were respectful of my property,…
Paid $10,000–15,000Great priceRoof installation
MarkLocal Guide · 11 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
City roofing did an excellent job replacing our roof, They were one of several companies we got quotes from, they were reasonable and completed the job professionally and in a timely manner.
Paid $12,000–14,000Great priceRoof installation
L.Local Guide · 23 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★
I whole-heartedly and without any reservation recommend City Roofing and Siding for all your future construction needs. From the outset the owner, Dave, showed remarkable professionalism and expertise. True to his word, he and another young man showed up within a weeks time and got the job done. Their attention to…
Paid $1–2,000Great priceRoof repair
Morgan5 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Dave responded to me right away and fit me in sooner than expected. They came and did such an amazing job dealing with snow and ice damming on my high roof. I can’t say enough!! Definitely recommend them!!
Paid $1–2,000Great priceService not listed
Carly14 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★
Great service. They get the job done quickly and at a great price. These 5 stars are well deserved!
I recently had my roof replaced by City Roofing and Siding, and I couldn’t be more pleased with the results.
One of the things I appreciated most is that they are a true local small business—not a large company or a front for a venture-capital operation. Dave and Gary are experienced professionals who are personally involved in the work.
From start to finish, I had complete confidence in their communication, execution, and the quality of the finished product. They work with a crew, but Dave and Gary oversee every aspect of the job and make sure things are done right.
The project was completed on time and on budget, and the entire process was handled professionally.
I’m extremely happy with the new roof and highly recommend City Roofing and Siding to anyone looking for an experienced, trustworthy local roofing company.
Price assessment: Reasonable price
Price: $25,000–30,000
Services: Roof installation
Patricia Monahan3 reviewsiTotal number of Google reviews Patricia has written across all businesses on Google Maps, not just this one.
I couldn’t be happier with my new roof from City Roofing & Siding! Dave and Gary Hajba were wonderful to work with from start to finish, and truly cared about making sure everything was done right, from building permit to clean up.
The crew did an excellent job installing the roof, were respectful of my property, and left everything neat and clean. My new roof looks beautiful!
I highly recommend City Roofing & Siding. I would gladly recommend them to anyone looking for a quality roofing company.
Thank you, Dave and Gary!
Price assessment: Great price
Price: $10,000–15,000
Services: Roof installation
Ted Leach3 reviewsiTotal number of Google reviews Ted has written across all businesses on Google Maps, not just this one.
Clearly this is spam. I have never had any contact with this person. We are family owned and take reviews very seriously. I have brought this spam to Google's attention. They do not even respond. Unbelievable!!
Dia Georgiou6 reviewsiTotal number of Google reviews Dia has written across all businesses on Google Maps, not just this one.
I had 3 questionable spots on my roof. With his immense knowledge of the trade, Dave came out and not only assessed all 3 areas, but explained them in terms I could understand. He was honest with what I did and did not need. He was able to quickly fix the one area that needed attention on the spot. I couldn’t have asked for a better experience. If you are looking for someone who knows what they are doing and has integrity with their workmanship, I highly recommend City Roofing and Siding.
Services: Roof inspection, Roof repair
Claudia Felice5 reviewsiTotal number of Google reviews Claudia has written across all businesses on Google Maps, not just this one.
I want to thank Gary from City Roofing for the spectacular job he did, not just for the repair of my dormer but also for his reliability, follow through and the great price. Most roofers won't even bother with small jobs/repairs but City Roofing called back the same day we called them, saw the job, gave a price and came back the next day and completed it with a little extra work he didn't have to do for the same low price agreed on. This family owned business is a rare find and I recommend it highly.
Mark ConnollyLocal Guide · 11 reviewsiTotal number of Google reviews Mark has written across all businesses on Google Maps, not just this one.
City roofing did an excellent job replacing our roof, They were one of several companies we got quotes from, they were reasonable and completed the job professionally and in a timely manner.
Price assessment: Great price
Price: $12,000–14,000
Services: Roof installation
L. R. VanKeurenLocal Guide · 23 reviewsiTotal number of Google reviews L. has written across all businesses on Google Maps, not just this one.
I whole-heartedly and without any reservation recommend City Roofing and Siding for all your future construction needs. From the outset the owner, Dave, showed remarkable professionalism and expertise. True to his word, he and another young man showed up within a weeks time and got the job done. Their attention to detail and care they took with my landscaping and home while executing the work was so appreciated. Their rates are more than reasonable and the quality and attention to detail, of the work performed, was topnotch. Thank you for an exceptional experience and a job well done!!
Price assessment: Great price
Price: $1–2,000
Services: Roof repair
Ron PeckLocal Guide · 17 reviewsiTotal number of Google reviews Ron has written across all businesses on Google Maps, not just this one.
Dave and Gary responded very quickly to my request to replace a broken skylight. Their estimate was very reasonable. They came the following day, did the repair in under 2 hours, cleaned up everything perfectly, and did it all with a smile. I would recommend these guys any day!
Rachel H2 reviewsiTotal number of Google reviews Rachel has written across all businesses on Google Maps, not just this one.
We had a leak in our attic that leaked down to our bedroom ceiling due to ice on our roof. Once I had Dave’s number, he responded immediately even though it was late on a weeknight. He made time for us 9am the next day. Arrived on time, was friendly, reasonably priced, and completed the job quickly. Could not recommend this company more!
