Experts Reviews · Company report
City Roofing & Siding logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 59%95+55.8Reliability 26%94+24.5Value 15%100+15.2Craft & service penalty76−2.4Experts Score= 93Not enough data for replies to reviews; its weight is shared by the others.Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.93SCORE

City Roofing & Siding

Kingston, NY · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #13Position by Experts Score among all companies we track in this category. of 35 window replacement services · 4.9★ from 88 Google reviews

Report card

Percentile vs other window replacement services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.City Roofing & Siding is better than 95% of window replacement services.A
95
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.City Roofing & Siding is better than 94% of window replacement services.A
94
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.City Roofing & Siding is better than 76% of window replacement services.B
76
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.City Roofing & Siding is better than 100% of window replacement services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.City Roofing & Siding is better than 100% of window replacement services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.City Roofing & Siding is better than —% of window replacement services.–
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Reviews for your job

Customers hired City Roofing & Siding for 3 kinds of job.

City Roofing & Siding for roof repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.18
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$1–2,000
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 88/100.How Job match is calculatedBuilt only from reviews Google tagged “Roof repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#3 / 10
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 18 Google reviews tagged “Roof repair”

Ted3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★

They've handled two small repairs on our high roof, and have come through each time! They'll be my first call when needed in the future.

Reasonable priceRoof repair
Dia6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★

I had 3 questionable spots on my roof. With his immense knowledge of the trade, Dave came out and not only assessed all 3 areas, but explained them in terms I could understand. He was honest with what I did and did not need. He was able to quickly fix the one area that needed attention on the spot. I couldn’t have…

Roof inspectionRoof repair
L.Local Guide · 23 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 months ago★★★★★

I whole-heartedly and without any reservation recommend City Roofing and Siding for all your future construction needs. From the outset the owner, Dave, showed remarkable professionalism and expertise. True to his word, he and another young man showed up within a weeks time and got the job done. Their attention to…

Paid $1–2,000Great priceRoof repair
Natalie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

Highly Recommend City Roofing and Siding! I had a roof leak caused by an ice dam and called City Roofing and Siding in Hurley. Dave and Gary responded right away and came out quickly, which was such a relief. They were professional, knowledgeable, and fixed the problem immediately. The whole experience was…

Roof repair
EllyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 8 months ago★★★★★

The Best! We woke up to a snow and ice leak disaster on our roof. Amazingly, Gary and Dave came right away! What an incredible find! Super knowledgable. Diagnosed and fixed the problem so quickly. They are reasonably priced and good people. We are so grateful to them.....highly recommend!!!

Roof repair
Olivia10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★★★★★

Very professional and personable. Good job!

Reasonable priceRoof repair+ Responsiveness+ Punctuality+ Quality
Anthony9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Gary and Dave did an incredible job on my roof. Having an older home can be great, but having an older home with a poorly built roof can be a nightmare. After having Gary and Dave first stop by and give me an estimate, and them being able to tell me what the problem was with my roof, I was sold. Dave was…

Great priceRoof repair
joanna1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dave came out and assessed our roof and made a repair. He was knowledgeable, honest and put us on the right track! If we ever need anything roofing related he'll be the first person we call!

Roof repair
Carl4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Dave and Gary Hajba are awesome. They were punctual, very knowledgeable, professional, fast, I can't say enough. Thanks again for the great work...

Roof repair+ Responsiveness+ Punctuality+ Quality
Christa5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I posted my original post below a couple years ago. Since then Dave has continued to take care of my roofs and provide honest, and skilled service. Still highly recommend! ORIGINAL POST: When my roof needed repaired I got three quotes. Dave came in with the best price. He was honest with me about what needed…

Roof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Kingston1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Great guys. They showed up exactly when they said they would, did a great job and left my yard cleaner than they found it.

Roof repair+ Responsiveness+ Punctuality+ Quality
John5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Dave did my home roof, shed roof and shed siding. He also did the facia on both the house and the shed. The workmanship is excellent. I just had a leak around my chimney and called City Roofing. Dave came out right away and repaired the leak. I highly recommend City Roofing.

Roof installationRoof repair
Nicolas1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

It's the second time they come over to fix an issue with my home. This time around, the soffit was popped of from the side and birds were able to come into the attic. I called on Monday and Dave and Gary managed to come the next day even tho they are booked solid right now. They were able to get up there and fix the…

Roof inspectionRoof repair+ Responsiveness+ Punctuality+ Quality
Althea2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I contacted Dave to repair roof damage from a tree and replace roof. Dave responded within a few days, came and did estimate, and put me on his list. His professionalism and communication from start to finish was excellent! When he did my roof repair and roof, he was timely, worked hard and left my property clean. I…

Roof installationRoof repair+ Responsiveness+ Punctuality+ Quality
Mike5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

I had a late-season leak in a shingle roof and City Roofing came out quickly, diagnosed the problem and was able to make the repair on the spot for a more than reasonable price. I'll definitely use these guys again.

Roof repair+ Responsiveness+ Punctuality+ Quality
KenLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My review of City Roofing and siding... Dave and Gary are great guys! With a family owned small town business. Its the 2 of them that does all the work! So you don't gotta worry about 1 person supervising 15 people that don't know what they are doing. Which I was most relieved about. Besides that they did amazing…

Gutter repairsRoof inspectionRoof installation+ Responsiveness+ Punctuality+ Quality
Edward1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Very nice guys, work done quickly and well, very fair price. Highly recommended.

Roof repair
Deborah2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 6 years ago★★★★★

Always provide the best service, fair prices and quality workmanship.

Roof repair+ Responsiveness+ Punctuality+ Quality

Price

$1.7k-89% vs typical window replacement services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 50%Reasonable 50%Overpriced 0%Not sure 0%

Jobs customers hired them for

JobReviewsCategory typical
Roof installation23$14k–$22k
Roof repair18—
Roof inspection3—

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