WASHER DRYER HOOKUP SERVICES · BROKEN ARROW, OK
CJ Appliance Repair Tulsa logoHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%95+33.3Reliability 15%95+14.3Craft & service 20%13+2.6Value 10%13+1.3Momentum 8%77+6.2Track record 7%50+3.5Accountability 5%59+3Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.64SCORE

CJ Appliance Repair Tulsa

Better than 73% of washer dryer hookup services · #3 of 11

4.9★682 Google reviewsGoogle star rating as shown on Google Maps.
4.97★last 12 monthsAverage stars on reviews from the last 12 months only.
0.6%1–2★ in 2 yrs (avg 3.6%)Share of reviews from the last 24 months that gave 1 or 2 stars.
82%complaints answeredShare of 1–3★ reviews the owner publicly replied to.

CJ Appliance Repair Tulsa for washer/dryer repair

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.12
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$150–200
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 76/100.How Job match is calculatedBuilt only from reviews Google tagged “Washer/dryer repair”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#1 / 2
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 12 Google reviews tagged “Washer/dryer repair”

★★★★★ Patti · 2 weeks ago

We’ve been working with CJ Appliance for years, and have always received first-rate service. Scheduling is easy and there are no long wait times for a repair person to arrive and fix the problem. Highly recommend!

Great priceDishwasher repairRefrigerator/freezer repairDryer repair
★★★★★ Laura · 3 weeks ago

Repairman was prompt, courteous and knowledgeable. Price was fair. Very happy with their service. Will call again.

Paid $150–200Reasonable priceWasher/dryer repair
★★★★★ Sommer · 2 months ago

Always do quick and efficient repair and reasonably priced. Very informative and great communication.

Paid $250–300Reasonable priceWasher/dryer repair
★★★★★ Jason · 7 months ago

Has been my go to for the last 10 years. Great service and very competitive and consistent pricing!

Paid $100–150Reasonable priceDishwasher repairRefrigerator/freezer repairDryer repair
★★★★★ John · 3 years ago

CJ’s responded to my request quickly and was able to set up a same day visit. I shared the error code and technician arrived within the agreed upon time window with part. Jimmy was professional and courteous. Offered pointers to reduce the likelihood of the issue happening again. Pricing was fair for work preformed.…

Washer/dryer repair+ Responsiveness+ Quality+ Professionalism
★★★★★ Kristi · 4 years ago

This is the best appliance repair company in town. They are honest and efficient and their prices are reasonable. We have used this company for several years to fix everything from refrigerators to washers and dryers. We have never been disappointed!

Washer/dryer repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Gypsy · 4 years ago

Our washer had stopped draining and we had a heap of laundry to do. I phoned CJ Appliance Repair after reading their google reviews. They got someone out in 2 days. Dustin came and diagnosed the issue and ordered the part. True to his word, he was back in 2 business days to repair the washer and it took him very…

Washer/dryer repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Lacrista · 4 years ago

I called late in the afternoon and was able to get next day service. Techincian called and let me know when he was 15 min away. Came in and the job was done in less than 30 minutes. Also explained some things I could due to help extend the life of my dryer. Awesome and professional service and reasonable price!

Washer/dryer repair+ Responsiveness+ Professionalism
★★★★★ Chase · 4 years ago

Jimmy with CJ Appliance has done a fantastic job. I have been a repeat customer due to his work and customer service.

Washer/dryer repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Zach · 5 years ago

I recommend this company for any and all appliance needs Great job!

Washer/dryer repair+ Responsiveness+ Punctuality+ Quality
★★★★★ Doug · a month ago

Rating only, no written review.

Paid $200–250Reasonable priceWasher/dryer repair
★★★★★ Jim · 3 months ago

Rating only, no written review.

Paid $150–200Reasonable priceWasher/dryer repair

vs category

Blue = CJ, grey = washer dryer hookup services average

SatisfactionReliabilityCraftValueMomentumTrackAccountability
This companyCategory average

Rating over time

4.04.55.02024-Q1: 5.00★ (1 reviews)2024-Q2: 5.00★ (1 reviews)2024-Q3: 4.87★ (69 reviews)2024-Q4: 4.95★ (62 reviews)2025-Q1: 5.00★ (67 reviews)2025-Q2: 4.98★ (65 reviews)2025-Q3: 4.91★ (67 reviews)2025-Q4: 4.89★ (57 reviews)2026-Q1: 4.98★ (57 reviews)2026-Q2: 4.98★ (57 reviews)2026-Q3: 4.93★ (55 reviews)2026-Q4: 5.00★ (10 reviews)2024-Q12024-Q42025-Q32026-Q22026-Q4
This companyIndustrydot size = review count

Price

$221-12% vs typical washer dryer hookup services

Bar = middle half of what customers paid · gold mark = category median.

Great price 21%Reasonable 72%Overpriced 2%Not sure 6%

Score factorsHow the Experts Score is calculatedEach factor is a percentile (0–100) against the other companies in this category, then weighted:Satisfaction 35%95+33.3Reliability 15%95+14.3Craft & service 20%13+2.6Value 10%13+1.3Momentum 8%77+6.2Track record 7%50+3.5Accountability 5%59+3Experts Score= 64Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.

SatisfactionSatisfaction · 35%Recency-weighted star average (2-year half-life), shrunk toward the category mean by review volume.Bar = this company’s percentile, tick = category average.
95
ReliabilityReliability · 15%How rarely jobs go badly: share of 1–2★ reviews in the last 24 months (fewer = better).Bar = this company’s percentile, tick = category average.
95
Craft & serviceCraft & service · 20%Google review highlights: Quality, Professionalism, Responsiveness, Punctuality — net praise per review.Bar = this company’s percentile, tick = category average.
13
ValueValue · 10%Customers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights.Bar = this company’s percentile, tick = category average.
13
MomentumMomentum · 8%Last 12 months vs lifetime average — improving or slipping.Bar = this company’s percentile, tick = category average.
77
Track recordTrack record · 7%Review volume and years with reviews.Bar = this company’s percentile, tick = category average.
50
AccountabilityAccountability · 5%Owner replies to 1–3★ reviews.Bar = this company’s percentile, tick = category average.
59

Praised for

Google highlights · percentile vs peersGoogle review highlights (Quality, Professionalism…): positive minus negative mentions per review, as a percentile vs peers.

Quality
+21 / −1
Professionalism
+27 / −0
Responsiveness
+23 / −1
Punctuality
+24 / −0
Value
+19 / −2

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