Lawn care service · Killeen, TX · reviewed since 2017
iHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%84+45.8Reliability 24%77+18.7Value 14%100+14.1Replies to reviews 7%100+7.1Craft & service penalty44−5.6Experts Score= 80Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.80SCORE
AGradeiLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20.
#17 of 39 lawn mower repair servicesiPosition by Experts Score among all companies we track in this category. · better than 58%
4.8★★★★★129 Google reviews · 24 photos
95%five-star reviews
4.87★last 12 monthsiAverage stars on reviews from the last 12 months only.
3.2%1–2★ in 2 yearsiShare of 1–2★ reviews in the last 24 months — or the 20 newest reviews when the company had fewer than 20 in that time.
Google reviewers rate CJ's Mowing Service 4.8 out of 5 based on 129 reviews, with the owner responding to all feedback. Customers frequently cite punctuality, professional communication, and reasonable pricing for services including mowing, edging, tree trimming, and lawn health assessments. While most praise the team's reliability and attention to detail, a minority of negative reviews mention issues with disposing of grass clippings, perceived rudeness, and instances of poor responsiveness to scheduling requests.
Google rating: 4.8 out of 5 from 129 reviews (95% five-star).
Reviews on this page: 129 Google reviews (110 with written comments, 2 with photos).
Owner responses: the business replied to 100% of reviews.
Most recent review: September 12, 2026.
Service: Lawn Mower Repair Service serving Killeen, Texas.
Data from Google, last updated October 29, 2026.
Score profile vs other lawn mower repair services
Score per factor (100 = best)iEach factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and momentum; weakest: craft & service.
CJ's Mowing Service, Inc.Lawn Mower Repair Services median0 = centre, 100 = best
SatisfactioniSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CJ's Mowing Service, Inc.: 84/100 on this factor. Category median: 80.A
84
ReliabilityiReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CJ's Mowing Service, Inc.: 77/100 on this factor. Category median: 73.B
77
Craft & serviceiCraft & service · penalty only, up to −10 pointsGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CJ's Mowing Service, Inc.: 44/100 on this factor. Category median: 97.C
44
ValueiValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CJ's Mowing Service, Inc.: 100/100 on this factor. Category median: 100.A
100
MomentumiMomentum · penalty only, up to −10 pointsPenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CJ's Mowing Service, Inc.: 100/100 on this factor. Category median: 100.A
100
Replies to reviewsiReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CJ's Mowing Service, Inc.: 100/100 on this factor. Category median: 65.A
100
Bar = this company · dark tick = category median.
Star ratings
129 Google reviews we collected
4.8of 5
5 stars12295%
4 stars11%
3 stars11%
2 stars00%
1 star54%
Praise vs complaints
Phrases our text analysis found in 110 written reviews
97%praise
Praise25797%
Complaints83%
PriceiGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Price verdicts customers left with their Google review
100%fair
Great price229%
Reasonable571%
Overpriced00%
Not sure00%
Topic share
How often each topic comes up in the written reviews
7topics
Staff & attitude5621%
Quality & results5320%
Would recommend4015%
Speed & response3312%
Communication3112%
Price & value2610%
Honesty & trust2610%
What customers talk about
We read 110 written reviews and marked every phrase about these topics. The same colors are highlighted in the reviews.
“He is a professional and knows how to maintain a lawn with impeccable care.”
“He was rude about it and I didn’t appreciate his tone with me.”
“Excellent service, professional communication, and consistent!”
“I highly recommend his services to anyone that wants someone reliable!”
“From routine lawn maintenance to seasonal cleanups, they are always punctual, professional, and thorough.”
“He’s very communicative and doesn’t do things without informing you first.”
“CJ promptly responded with a reasonable price so I went with them.”
“Reliable, professional, and great attention to detail.”
praise complaint · found by our text analysis, Google review wording unchanged.
Reviews for your job
Customers hired CJ's Mowing Service, Inc. for 5 kinds of job. Pick one to see what they paid and said.
DDerek1 reviewiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
I have used CJ’s services for the last four years with zero issues. He is a professional and knows how to maintain a lawn with impeccable care. He’s very communicative and doesn’t do things without informing you first. I am very particular on how I like my lawn cut and he gets it right. I highly recommend his…
Reasonable priceLawn mowing & maintenance
SShastaLocal Guide · 15 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a month ago★★★★★
Reliable, professional, and great attention to detail. Communication is always top-notch, and the quality of work for the price makes it an incredible value. Couldn't ask for better service!
Great priceLandscape designLawn mowing & maintenanceYard work
SSavannahLocal Guide · 22 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 months ago★★★★★
Just moved out of his service area so he was unable to help us but his customer service is amazing. Even though he couldn't help me, he tried to find me another company that could. Offered to help me further if I was still struggling. I appreciate all his help and the knowledge he shared, what a gem.
SSammy3 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★
They were great at mowing and edging my lawn. But they never disposed of the grass clippings, which in turn ruined my lawn. They were also rude. They insisted on cutting my grass on a weekly basis OR ELSE they would cancel my services altogether. I didn’t appreciate their tone. It was not professional. They were never very friendly anyway.
DdanitaLocal Guide · 36 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 7 months ago★★★★★
Great lawn folks! They are reliable and very communicative. If we have bad weather days, they let us know when they’ll come back and they do!! They are polite, good at their jobs, and genuinely care about doing a good job. I’m so glad I found them!
As of 15 March, I cancelled over the winter to save a few dollars.…
SSandraLocal Guide · 9 reviewsiTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★
First experience with CJ's Mowing has been great. Great communication and understanding of what we want for our lawn service. Also, love the fact that he communicates what days he will be providing service. Thanks!
I have used CJ’s services for the last four years with zero issues. He is a professional and knows how to maintain a lawn with impeccable care. He’s very communicative and doesn’t do things without informing you first. I am very particular on how I like my lawn cut and he gets it right. I highly recommend his services to anyone that wants someone reliable! You won’t be disappointed!
Price assessment: Reasonable price
Services: Lawn mowing & maintenance
Response from the owner · a month ago
Thank you sir! It’s been a pleasure and I always enjoy talking about the things you want to do and it’s a pleasure always!
A
Ashley HarmonLocal Guide · 15 reviewsiTotal number of Google reviews Ashley has written across all businesses on Google Maps, not just this one.
Reliable, professional, and great attention to detail. Communication is always top-notch, and the quality of work for the price makes it an incredible value. Couldn't ask for better service!
Price assessment: Great price
Services: Landscape design, Lawn mowing & maintenance, Yard work
Response from the owner · a month ago
Thank you so much! We enjoy taking care of your property and appreciate you very much!
S
Savannah KLocal Guide · 22 reviewsiTotal number of Google reviews Savannah has written across all businesses on Google Maps, not just this one.
Just moved out of his service area so he was unable to help us but his customer service is amazing. Even though he couldn't help me, he tried to find me another company that could. Offered to help me further if I was still struggling. I appreciate all his help and the knowledge he shared, what a gem.
Response from the owner · 3 months ago
Thank you so much for this! I really wish we had routes in your area and could help you further! Please keep us in mind in the future, though, as we are always trying to expand our service area
S
Sammy3 reviewsiTotal number of Google reviews Sammy has written across all businesses on Google Maps, not just this one.
They were great at mowing and edging my lawn. But they never disposed of the grass clippings, which in turn ruined my lawn. They were also rude. They insisted on cutting my grass on a weekly basis OR ELSE they would cancel my services altogether. I didn’t appreciate their tone. It was not professional. They were never very friendly anyway.
Response from the owner · 4 months ago
I believe you have the wrong company. We don’t have a customer named Sammy and we have not moved anybody from biweekly to weekly service recently. Your description of me is quite different from my reputation and the comments of others. I would love for you to give me a call at 254-721-4666!
D
danita DarbyLocal Guide · 36 reviewsiTotal number of Google reviews danita has written across all businesses on Google Maps, not just this one.
Great lawn folks! They are reliable and very communicative. If we have bad weather days, they let us know when they’ll come back and they do!! They are polite, good at their jobs, and genuinely care about doing a good job. I’m so glad I found them!
As of 15 March, I cancelled over the winter to save a few dollars. Unfortunately, they’ve gotten so busy that they can’t include my lawn anymore. I’m glad the business is doing so well. It doesn’t surprise me! They’re professionals and a hardworking team. Best of luck CJ!
Response from the owner · 2 years ago
Thank you so much for your kind words.
S
Sandra PerryLocal Guide · 9 reviewsiTotal number of Google reviews Sandra has written across all businesses on Google Maps, not just this one.
First experience with CJ's Mowing has been great. Great communication and understanding of what we want for our lawn service. Also, love the fact that he communicates what days he will be providing service. Thanks!
Price assessment: Reasonable price
Services: Service not listed
Response from the owner · 7 months ago
Thank you so much. We are looking forward to taking care of your property for a long time!!
M
MT 97576 reviewsiTotal number of Google reviews MT has written across all businesses on Google Maps, not just this one.
