Analyzing 8,664,0648.7M ReviewsFor 24,74324.7K Experts

Experts Reviews · Company report
CJB Pest & Mosquito Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%54+13.1Value 14%100+14.1Replies to reviews 7%84+5.9Craft & service penalty84−1.6Momentum penalty59−4.1Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

CJB Pest & Mosquito Control

Novi, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #263Position by Experts Score among all companies we track in this category. of 295 wildlife removal services · 4.8★ from 635 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CJB Pest & Mosquito Control is better than 75% of wildlife removal services.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CJB Pest & Mosquito Control is better than 54% of wildlife removal services.C
54
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CJB Pest & Mosquito Control is better than 84% of wildlife removal services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CJB Pest & Mosquito Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CJB Pest & Mosquito Control is better than 59% of wildlife removal services.C
59
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CJB Pest & Mosquito Control is better than 84% of wildlife removal services.A
84

Reviews for your job

Customers hired CJB Pest & Mosquito Control for 8 kinds of job.

CJB Pest & Mosquito Control for ant extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.17
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.76
Usually paidThe price range customers picked most often for this job.$100–120
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$79–$246
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 62/100.How Job match is calculatedBuilt only from reviews Google tagged “Ant extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#186 / 189
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 17 Google reviews tagged “Ant extermination”

Vicki4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I have used CJB for many of my rentals and my own home spray to handle centipede and spider problems , The technician Tony showed up and explained everything and I learned so much in the time he spent taking care of the service… He did a detailed inspection of the perimeter, garage and backyard, I love how they…

Paid $100–120Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
Victor7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Aubrey came in today to address our ant issues. She was extremely polite and so knowledgeable. You have a gem of an employee! We are very grateful for her service!

Reasonable priceAnt extermination
DeWayne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

After calling CJB Pest and Mosquito Control and experiencing their work ethics, I would recommend this business to all my friends and neighbors. The representative of CJB arrived at my home at the appointed time. He was very respectful and professional. Every detail was covered throughout my home, even on the…

Spider exterminationMosquito exterminationAnt extermination+ Responsiveness+ Punctuality+ Quality
Nick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Stuart was on time and very knowledgeable about exterior and interior pests and mitigation strategies going into the winter months. He reviewed current situation and made recommendations based on site assessment. No pushy sales techniques, just discovery facts and case in points. Trusted company and value.

Ant exterminationHome inspectionHornet & wasp extermination+ Punctuality+ Professionalism+ Value
NicoleLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I've used this service twice so far and they have been excellent both times. I really can't say enough good things about how quickly the technician was in and out and how effective the service has been. Both the technicians and the people answering the phone are professional and knowledgeable to a point that seems hard to find these days.

Ant exterminationBee exterminationBug & insect extermination
Nicholas2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

My technician Stewart went above and beyond to ensure I was a happy customer!! Very professional and helpful. A+++ from getting services scheduled to have them performed, my experience was awesome from start to finish. I will definitely only be using CJB for all my pest control needs. Highly recommended!!!!

Ant exterminationFlea & mite exterminationRodent extermination+ Responsiveness+ Punctuality+ Quality
Darren7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Had an ant problem in the back yard. Ants all over the deck and play set. CJB came out and fix the problem. No muss no fuss. Kids playing on the deck and play set next day. Great Service!

Ant extermination+ Responsiveness+ Punctuality+ Quality
Lanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I have been using CJB for years and have referred them to all my clients (Realtor). They are reasonably priced and effective! Thank you!

Ant exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
KeithLocal Guide · 100 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Sprayed my home and my garage for all insects & spiders. I notice more activity after they sprayed (with everything). They came back out a few more time (no extra charge) to do certain rooms and areas. They wanted to make sure my home was secure!!! I would HIGHLY recommend them to ANYONE!!!!

Ant extermination+ Responsiveness+ Quality+ Professionalism
Ron7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

2nd year using CJB. HUGE reduction in mosquitis!!!

Ant exterminationMosquito extermination+ Responsiveness+ Punctuality+ Professionalism
Kathy8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Helpful and prompt. Very willing to come back after 30 days to retreat our home, as the ants were still around. Now ant free!!!!

Ant extermination
Cindy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Quality+ Professionalism
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Megan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
simplykarenlyLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★

Rating only, no written review.

Ant exterminationCockroach exterminationSpider extermination
LizLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
Manjusri1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★

Rating only, no written review.

Ant extermination

Price

$195+80% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 60%Overpriced 4%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Hornet & wasp extermination43$81–$214
Bee extermination31$181–$371
General pest inspection23$63–$128
Spider extermination21$58–$139
Rodent extermination20$81–$323
Ant extermination17$79–$246
Bug & insect extermination14$71–$136
Mosquito extermination9$68–$111

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