Analyzing 8,664,0648.7M ReviewsFor 24,74324.7K Experts

Experts Reviews · Company report
CJB Pest & Mosquito Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%54+13.1Value 14%100+14.1Replies to reviews 7%84+5.9Craft & service penalty84−1.6Momentum penalty59−4.1Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

CJB Pest & Mosquito Control

Novi, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #263Position by Experts Score among all companies we track in this category. of 295 wildlife removal services · 4.8★ from 635 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CJB Pest & Mosquito Control is better than 75% of wildlife removal services.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CJB Pest & Mosquito Control is better than 54% of wildlife removal services.C
54
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CJB Pest & Mosquito Control is better than 84% of wildlife removal services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CJB Pest & Mosquito Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CJB Pest & Mosquito Control is better than 59% of wildlife removal services.C
59
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CJB Pest & Mosquito Control is better than 84% of wildlife removal services.A
84

Reviews for your job

Customers hired CJB Pest & Mosquito Control for 8 kinds of job.

CJB Pest & Mosquito Control for bug & insect extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.14
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).5.00
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$71–$136
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “Bug & insect extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#150 / 185
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 14 Google reviews tagged “Bug & insect extermination”

Susan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Travis came to our home to start our Tri- Season program. He was very thorough, efficient, informative and friendly. We have been happy with all of our interactions with CJB Pest. In the past we used them for mice extermination and wildlife capture/removal. This is a professional and effective company whose services…

Reasonable priceHome inspectionRodent exterminationSpider extermination
Vicki4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I have used CJB for many of my rentals and my own home spray to handle centipede and spider problems , The technician Tony showed up and explained everything and I learned so much in the time he spent taking care of the service… He did a detailed inspection of the perimeter, garage and backyard, I love how they…

Paid $100–120Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
MaryLocal Guide · 22 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 9 months ago★★★★★

CJP did a great job. They explained everything, took pictures, and made recommendations. Craig was very professional

Paid $80–100Reasonable priceBug & insect extermination
Heide5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Highly recommend! Noah Snyder is the best! He went above and beyond.

Bug & insect extermination
Steve9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Stew is very professional , cares about the customer, and thorough, a great tech! We are loyal CJB customers and he is a big part of why.

Spider exterminationBug & insect extermination+ Quality+ Professionalism
David8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Jaylen did a very good and complete job.

Bug & insect extermination+ Responsiveness
Libby1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shawn always does an excellent job!

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Sinjab8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Stewart always takes care of us… gets the job done and more. Pays attention to detail and does things with care

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Quality+ Value
ErvinLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I've had the pleasure of working with CJB Pest Control on three occasions, (old house in Farmington Hills) and each time has been an outstanding experience. The team at CJB has consistently demonstrated their dedication to providing top-notch service. Their thoroughness in addressing pest issues is truly…

Bug & insect exterminationRodent extermination
Robert5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Our highest recommendation to CJB Pest Control. We use them twice a year to assure excellent pest control throughout the year. I first learned about CJB because my employer used them years ago and the results were ideal. Ever since then we rely on them for our home. They are always on time, professional and…

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality
NicoleLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I've used this service twice so far and they have been excellent both times. I really can't say enough good things about how quickly the technician was in and out and how effective the service has been. Both the technicians and the people answering the phone are professional and knowledgeable to a point that seems hard to find these days.

Ant exterminationBee exterminationBug & insect extermination
Lynne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
Cindy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Quality+ Professionalism
Barbara3 years ago★★★★★

Rating only, no written review.

Bug & insect extermination+ Responsiveness+ Punctuality+ Quality

Price

$195+80% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 60%Overpriced 4%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Hornet & wasp extermination43$81–$214
Bee extermination31$181–$371
General pest inspection23$63–$128
Spider extermination21$58–$139
Rodent extermination20$81–$323
Ant extermination17$79–$246
Bug & insect extermination14$71–$136
Mosquito extermination9$68–$111

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