Experts Reviews · Company report
CJB Pest & Mosquito Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%54+13.1Value 14%100+14.1Replies to reviews 7%84+5.9Craft & service penalty84−1.6Momentum penalty59−4.1Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

CJB Pest & Mosquito Control

Novi, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #263Position by Experts Score among all companies we track in this category. of 295 wildlife removal services · 4.8★ from 635 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CJB Pest & Mosquito Control is better than 75% of wildlife removal services.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CJB Pest & Mosquito Control is better than 54% of wildlife removal services.C
54
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CJB Pest & Mosquito Control is better than 84% of wildlife removal services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CJB Pest & Mosquito Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CJB Pest & Mosquito Control is better than 59% of wildlife removal services.C
59
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CJB Pest & Mosquito Control is better than 84% of wildlife removal services.A
84

Reviews for your job

Customers hired CJB Pest & Mosquito Control for 8 kinds of job.

CJB Pest & Mosquito Control for general pest inspection

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.23
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.96
Usually paidThe price range customers picked most often for this job.$180–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$63–$128
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 74/100.How Job match is calculatedBuilt only from reviews Google tagged “General pest inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#178 / 215
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 23 Google reviews tagged “General pest inspection” · showing 20

Ashley3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 weeks ago★★★★★

Travis was amazing!

Paid $200+Reasonable priceGeneral pest inspection
Kathy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 weeks ago★★★★★

Tremendously helpful with a variety of questions that I asked. Travis took the time to explain different options available for pest control and what the costs would be. Very professional

Reasonable priceRodent exterminationSpider exterminationGeneral pest inspection
Vicki4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 7 months ago★★★★★

I have used CJB for many of my rentals and my own home spray to handle centipede and spider problems , The technician Tony showed up and explained everything and I learned so much in the time he spent taking care of the service… He did a detailed inspection of the perimeter, garage and backyard, I love how they…

Paid $100–120Great priceSpider exterminationGeneral pest inspectionBug & insect extermination
leslie11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

CJB is the best! They are knowledgeable, responsive, and their treatments are very effective. I have them treat my house for spiders, earwigs, and millipedes, and I only need them to come every few years. I appreciate that they do not try to sell unnecessary service plans. As a realtor, I confidently recommend them…

Paid $180–200Great priceRodent exterminationGeneral pest inspection
Armando10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

Great service, very profesional, always on time

Home inspectionGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Jinny5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shawn excellent - knowledgeable, thorough, personable, committed!

General pest inspectionService not listed+ Quality+ Professionalism
Nick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Stuart was on time and very knowledgeable about exterior and interior pests and mitigation strategies going into the winter months. He reviewed current situation and made recommendations based on site assessment. No pushy sales techniques, just discovery facts and case in points. Trusted company and value.

Ant exterminationHome inspectionHornet & wasp extermination+ Punctuality+ Professionalism+ Value
Libby1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shawn always does an excellent job!

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
AdamLocal Guide · 25 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

Fair price and took care of the vermin on the first visit! Thank you very much CJB! Updated because we've used them since on our exterior. Thank you Ken #3003 for friendly service and explaining what you we're going to do and why. Thanks for keeping the creepy crawlies at bay.

Home inspectionGeneral pest inspectionRodent extermination
Sinjab8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Stewart always takes care of us… gets the job done and more. Pays attention to detail and does things with care

Bug & insect exterminationGeneral pest inspection+ Responsiveness+ Quality+ Value
NicoleLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I've used this service twice so far and they have been excellent both times. I really can't say enough good things about how quickly the technician was in and out and how effective the service has been. Both the technicians and the people answering the phone are professional and knowledgeable to a point that seems hard to find these days.

Ant exterminationBee exterminationBug & insect extermination
Kelly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This company was highly proficient, professional, and not only do they get the job requested done- but they spend the extra time to answer any and all questions thoroughly. If you are looking for a extermination company, this is the one you want hands down. Almost like having family working for you as they show they…

Bee exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
WinLocal Guide · 58 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

Matt and the crew were courteous and professional. They completed the bat prevention barrier installation and left the area clean and tidy. I’d use them again in future.

General pest inspectionRodent extermination+ Quality+ Professionalism
James3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I get all services done from CJB that involves any type of pests. They are very professional when it comes to the work they do and best of all - very prompt and responsive to your needs. They even provide you with solutions that you can DIY so you can save money. I recommend using them for anyone that need quality honest service.

General pest inspectionGeneral wildlife removal+ Responsiveness+ Professionalism
M11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

When we found out we had bed bugs I was terrified, especially being in an apartment complex during COVID. It's rare I leave a google review, but CJB has surpassed all my expectations. Mike has been stellar - when I cried on the phone, he walked me through every step. They've been back and have kept their guarantee…

Bed bug exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Lou16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Paid $120–140Reasonable priceSpider exterminationGeneral pest inspectionCockroach extermination
Lynne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
Cindy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Quality+ Professionalism
Megan6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality
LizLocal Guide · 26 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Ant exterminationGeneral pest inspectionSpider extermination+ Responsiveness+ Punctuality+ Quality

Show more general pest inspection reviews (3 more) →

Price

$195+80% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 60%Overpriced 4%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Hornet & wasp extermination43$81–$214
Bee extermination31$181–$371
General pest inspection23$63–$128
Spider extermination21$58–$139
Rodent extermination20$81–$323
Ant extermination17$79–$246
Bug & insect extermination14$71–$136
Mosquito extermination9$68–$111

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