Experts Reviews · Company report
CJB Pest & Mosquito Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%54+13.1Value 14%100+14.1Replies to reviews 7%84+5.9Craft & service penalty84−1.6Momentum penalty59−4.1Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

CJB Pest & Mosquito Control

Novi, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #263Position by Experts Score among all companies we track in this category. of 295 wildlife removal services · 4.8★ from 635 Google reviews

Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CJB Pest & Mosquito Control is better than 75% of wildlife removal services.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CJB Pest & Mosquito Control is better than 54% of wildlife removal services.C
54
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CJB Pest & Mosquito Control is better than 84% of wildlife removal services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CJB Pest & Mosquito Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CJB Pest & Mosquito Control is better than 59% of wildlife removal services.C
59
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CJB Pest & Mosquito Control is better than 84% of wildlife removal services.A
84

Reviews for your job

Customers hired CJB Pest & Mosquito Control for 8 kinds of job.

CJB Pest & Mosquito Control for hornet & wasp extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.43
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.74
Usually paidThe price range customers picked most often for this job.$180–200
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$81–$214
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 63/100.How Job match is calculatedBuilt only from reviews Google tagged “Hornet & wasp extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#187 / 195
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%

All 43 Google reviews tagged “Hornet & wasp extermination”

Nancy7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

I have been with this company for many years and I could not be more pleased with their service. I am on the tri seasonal plan . Only One indoor treatment in the spring kills any insect that enters into my home the entire year. I do not know what it is like to have spiders nor ants in my house. I just had a yellow…

Hornet & wasp extermination
chynna6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★

Real nice company I used the company twice 10 outta 10 recommend 👌🏾 Ron did my service

Great priceHornet & wasp exterminationRodent extermination
S6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★

Today was my first time contacting this company and I am beyond impressed!! We have (or should I say had) a pest control company and they were practically useless - mostly because they never showed up! Based on a recommendation from a friend, I reached out to CJB today to handle a wasp problem we’ve been having. I…

Paid $180–200Great priceHornet & wasp extermination
DianneLocal Guide · 15 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Francisco is a freaking Super Hero! I have been plagued by a wasp nest hidden in the soffit next to my doorwall most of the summer. I feeblily tried to rectify the situation myself, which only seemed to make them mad. Could not walk out on my back deck without being accosted. And yes, I could hear them through the…

Hornet & wasp extermination
HeatherLocal Guide · 16 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited a year ago★

Update: I have used this company for over 4yrs. Last year, 2023, the man that came out during a time when I was in the hospital from surgery. Later in the summer again not home because I was going through treatment at the cancer center 1 hour away at Beaumont Royal Oak. No issies other than having them come out a…

Bee exterminationHornet & wasp extermination
Debra5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Have used this company for three years now and had seen sufficient less activity from wasps. Prior to using them we were getting wasps in our home, three times we had wasps eat through the drywall and large amounts of wasps swarming our home. Today we had Don come spray our home. He was extremely professional.…

Not sureHornet & wasp extermination
Nick3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Stuart was on time and very knowledgeable about exterior and interior pests and mitigation strategies going into the winter months. He reviewed current situation and made recommendations based on site assessment. No pushy sales techniques, just discovery facts and case in points. Trusted company and value.

Ant exterminationHome inspectionHornet & wasp extermination+ Punctuality+ Professionalism+ Value
LoriLocal Guide · 37 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Stuart my service man was awesome ! Explained everything and was very professional!

Hornet & wasp extermination+ Professionalism
Katie1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

The home process was very professional from the office to the home. Shawn was amazing and was able to help out with identifying a couple of other issues aside from the one we called about. Arrived right on time and was as professional and kind as can be. Thank you! Will call again!

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Robert6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I Hired CJB to remove a Hornet's nest. I called and made an appointment and the customer service representative was very courteous, friendly and responsive. CJB was able to get the nest removed the very next day. They came prepared and no issues. Thanks for the great service. I would definitely recommend them!!

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Jill3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

I discovered a yellow jacket nest in my front yard by running over it with the lawnmower. Got stung 15 times! Shawn came to the rescue and removed the nest completely and made it look easy. He even took The Queen with him saying that he’d never seen one like her in the 15 years he’s been doing this kind of work. Highly recommend

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Professionalism
Mary5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shawn was awesome! He was very informative! He also took the time to show the kids (through the window) the bee hive he removed, they loved see that!

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
MauriceLocal Guide · 34 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

After calling other pest control companies requesting information (some of whom never responded) we called CJB to help with an active bee hive. Within a couple of hours it was gone. Thank you CJB!

Bee exterminationHornet & wasp extermination+ Responsiveness+ Professionalism+ Value
Gary6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Shawn was excellent, very informative and professional.

Hornet & wasp exterminationSpider extermination+ Responsiveness+ Punctuality+ Quality
ZacharyLocal Guide · 29 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

First off I would like to thank the company for a quick and timely service call I called them at 1 o'clock panicking about a yellow jacket problem that stopped my foundation work being done and Mike was awesome got me an appointment just hours later with no extra charge. Nathan came out to my house was very…

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Kathleen7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Nathan was early and professional. He treated the 5 cicada killer nests and movement greatly diminished before he left. The nests were on neighbor’s property along my driveway and Nathan received permission to treat on his property. I feel much safer now for visitors and also myself for being outside. CJPest Control…

Customer photo from Kathleen's reviewCustomer photo from Kathleen's review
Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Mya3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Robert was a great tech…took care of our yellow jackets & wasps. Extremely helpful, knowledgable, professional and personable. Highly recommend!!!

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
NicoleLocal Guide · 39 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 3 years ago★★★★★

I've used this service twice so far and they have been excellent both times. I really can't say enough good things about how quickly the technician was in and out and how effective the service has been. Both the technicians and the people answering the phone are professional and knowledgeable to a point that seems hard to find these days.

Ant exterminationBee exterminationBug & insect extermination
Amy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Took 2 times to find the wasp next in the ground. I was finally able to mow my lawn again !!!

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
jean10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Called and asked for quote to have hornet 🐝 nest removed. Out the next day. As no one was home at the time the tech sent a photo of the area where nest was removed. Fast, reasonable and professional. Mike who handled my job was great to work with and provided follow up.

Customer photo from jean's reviewCustomer photo from jean's review
Hornet & wasp extermination+ Responsiveness+ Punctuality+ Professionalism
Mark2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Quick and easy. Quite a relief to have the problem solved.

Hornet & wasp extermination+ Punctuality+ Professionalism
Farida11 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

timely arrival and satisfactory completion of the task

Hornet & wasp extermination+ Responsiveness+ Quality+ Professionalism
Debbie8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★

Never call them again

Hornet & wasp extermination− Professionalism
Joe5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

The technician was great, very knowledgeable and professional. He took care of all my hornet issues with just one visit.

Hornet & wasp extermination+ Responsiveness+ Professionalism+ Value
Tracy2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

CJB is an amazing company. They are reliable and stand behind their work. They are quick to respond and provide assistance as needed.

Hornet & wasp extermination
Steve4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Went out of their way to get to my house as soon as possible which was greatly appreciated. The technician arrived and took care of the nest which was in a very hard to reach area behind a downspout and deck. Since the nest was hard to reach he was about 90% sure he taken care of it, but stressed that if the…

Hornet & wasp extermination
Nancy5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

They made the extra effort to fit us in as their technician would be right around the corner the next day rather than have us wait a week for someone to come out. Their tech took care of the yellow jackets quickly and we haven’t had issues with them since. He was most personable and professional. Will definitely…

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Karen6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Arrived on time and worked quickly and effectively to rid my house of a Yellowjacket nest tucked in a crack between the porch and exterior house wall. No sign of them afterward and no more stings when coming in the front door! I definitely will recommend them to family and neighbors!

Hornet & wasp extermination+ Punctuality+ Quality+ Professionalism
Natasha6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

We’ve called CJB a few times over the last 10 years to remove wasp nests from different locations around the house and they have always done fantastic job. They are quick, professional and I have never had to call them twice for the same spot. Do yourself a favor and call them.

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
BarbaraLocal Guide · 32 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★

I first found this company when a squirrel invaded invaded my mother's house. They relocated the critter for her (we were able to capture it ourselves) later Returning to cap the chimney where it entered. CJB Pest & Mosquito Control are professional and knowledgeable. She also utilized them to eradicate cicadas killers who invaded her driveway.

Hornet & wasp exterminationRodent extermination+ Responsiveness+ Professionalism+ Value
Marc7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★

They performed services for hornets/wasps that had bore holes in my trim and also some birds that were nesting in overhang areas. We had a disgruntled employee (now former) perform the services and while the services for the trim seem fine, he did a poor and messy job with the birds resulting in black tar foam on…

Hornet & wasp extermination+ Responsiveness
Greg7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

We were very happy with the service we received in treating a yellow jacket nest under our porch. Tech (Johnny) was on time and professional. He thoroughly explained the process and what to expect. We could not be happier with the results and will definitely use the company again!

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
JohnLocal Guide · 570 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

We had a stubborn yellow jacket nest between the mortar on our house. After two unsuccessful attempts to remove the pests on my own, I called CJB. The business responded promptly - arrived within two hours of my call for services. They obeyed all of the COVID protocols and successfully wiped out the pests in one…

Hornet & wasp extermination
Whitney7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

We had them come to our old house for an issue on our porch with hornets/wasps last summer. We recently moved and when we saw hornets/wasps again I immediately contacted them to come out and they came quickly and took care of it! Highly recommend them to anyone looking for help with pest control.

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Bryan5 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I hired CJB Pest control to eliminate a carpenter bee and wasp problem. The initial spray killed some of the aforementioned, but one week after the treatment, the insects were back. Edit- A manager contacted me regarding my initial review and stated they would come back out and respray free of charge; they did so…

Bee exterminationHornet & wasp extermination
Ellen8 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Have them out every year and never have a problem with them. Always let you know what they are doing and what they did.

Bee exterminationHornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Lynne6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Rating only, no written review.

Reasonable priceHornet & wasp exterminationGeneral pest inspectionBug & insect extermination
John4 years ago★★★★★

Rating only, no written review.

Hornet & wasp extermination+ Professionalism
Iman10 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★

Rating only, no written review.

Hornet & wasp exterminationSpider exterminationService not listed+ Responsiveness+ Quality+ Professionalism
John4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationFlea & mite extermination+ Responsiveness+ Punctuality+ Quality
Bill1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Hornet & wasp extermination+ Responsiveness+ Quality
BrentLocal Guide · 13 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Quality
Deborah12 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

Rating only, no written review.

Hornet & wasp extermination+ Responsiveness+ Punctuality+ Professionalism

Price

$195+80% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 60%Overpriced 4%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Hornet & wasp extermination43$81–$214
Bee extermination31$181–$371
General pest inspection23$63–$128
Spider extermination21$58–$139
Rodent extermination20$81–$323
Ant extermination17$79–$246
Bug & insect extermination14$71–$136
Mosquito extermination9$68–$111

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