Analyzing 8,664,0648.7M ReviewsFor 24,74324.7K Experts

Experts Reviews · Company report
CJB Pest & Mosquito Control logoHow the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%75+40.9Reliability 24%54+13.1Value 14%100+14.1Replies to reviews 7%84+5.9Craft & service penalty84−1.6Momentum penalty59−4.1Experts Score= 68Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.68SCORE

CJB Pest & Mosquito Control

Novi, MI · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #263Position by Experts Score among all companies we track in this category. of 295 wildlife removal services · 4.8★ from 635 Google reviews

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Report card

Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: value and craft & service; weakest: reliability.

SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.CJB Pest & Mosquito Control is better than 75% of wildlife removal services.B
75
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.CJB Pest & Mosquito Control is better than 54% of wildlife removal services.C
54
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.CJB Pest & Mosquito Control is better than 84% of wildlife removal services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.CJB Pest & Mosquito Control is better than 100% of wildlife removal services.A
100
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.CJB Pest & Mosquito Control is better than 59% of wildlife removal services.C
59
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.CJB Pest & Mosquito Control is better than 84% of wildlife removal services.A
84

Reviews for your job

Customers hired CJB Pest & Mosquito Control for 8 kinds of job.

CJB Pest & Mosquito Control for mosquito extermination

Clear ✕
Jobs reviewedHow many Google reviews are tagged with this job.9
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.78
Usually paidThe price range customers picked most often for this job.—
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$68–$111
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 63/100.How Job match is calculatedBuilt only from reviews Google tagged “Mosquito extermination”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#136 / 149

All 9 Google reviews tagged “Mosquito extermination”

Connie7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · a year ago★★★★★

Love this company. Used them for years for mosquito control. Because of all the rain it did not last as long as usual in July. Called and left a message asking for another spray 4 days before grad party and they called the next day with a scheduled time to make our timing. Thank you for going the extra mile.

Reasonable priceMosquito extermination
DeWayne7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 2 years ago★★★★★

After calling CJB Pest and Mosquito Control and experiencing their work ethics, I would recommend this business to all my friends and neighbors. The representative of CJB arrived at my home at the appointed time. He was very respectful and professional. Every detail was covered throughout my home, even on the…

Spider exterminationMosquito exterminationAnt extermination+ Responsiveness+ Punctuality+ Quality
BYOUNG10282 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

We have used CJB Pest Control for the last 3 years. They have been very effective in controlling our mosquitos. Their customer service is excellent. The very few times we had mosquitos after they sprayed, they sent someone out the very next day to respray and make sure we stay mosquito free. I highly recommend this…

Mosquito extermination+ Responsiveness+ Professionalism
Ripsaw7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 years ago★★★★★

Mosquitos drive me crazy! I'm certain that I am the first one they come after. My back yard is all woods and when CJB is treating the yard I don't have any mosquitos. I've been a customer for 4 years and now I can sit on my deck at night and not get bit. If we have multiple days of heavy rain and I notice that they…

Mosquito extermination+ Punctuality+ Quality+ Professionalism
Kelly1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★

This company was highly proficient, professional, and not only do they get the job requested done- but they spend the extra time to answer any and all questions thoroughly. If you are looking for a extermination company, this is the one you want hands down. Almost like having family working for you as they show they…

Bee exterminationMosquito exterminationGeneral pest inspection+ Responsiveness+ Punctuality+ Quality
Lanie4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

I have been using CJB for years and have referred them to all my clients (Realtor). They are reasonably priced and effective! Thank you!

Ant exterminationMosquito extermination+ Responsiveness+ Punctuality+ Quality
Jeremy9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★

I had them spray around the house then few weeks later was having a wasp issue. I called and left a message and asked what my service Included and I never got a response back. I have been having issues with small bugs not sure what they are though

Bee exterminationMosquito extermination
Ron7 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · Edited 5 years ago★★★★★

2nd year using CJB. HUGE reduction in mosquitis!!!

Ant exterminationMosquito extermination+ Responsiveness+ Punctuality+ Professionalism
Cindy3 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★★

Rating only, no written review.

Ant exterminationBee exterminationBug & insect extermination+ Responsiveness+ Quality+ Professionalism

Price

$195+80% vs typical wildlife removal services

Bar = middle half of what customers paid · gold mark = category median.

Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.

Great price 28%Reasonable 60%Overpriced 4%Not sure 8%

Jobs customers hired them for

JobReviewsCategory typical
Hornet & wasp extermination43$81–$214
Bee extermination31$181–$371
General pest inspection23$63–$128
Spider extermination21$58–$139
Rodent extermination20$81–$323
Ant extermination17$79–$246
Bug & insect extermination14$71–$136
Mosquito extermination9$68–$111

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