Experts Reviews · Company report
How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%78+42.5Reliability 24%69+16.7Value 14%65+9.2Replies to reviews 7%89+6.3Craft & service penalty84−1.6Experts Score= 73Grade B: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.73SCOREClark Pest Control
Santa Rosa, CA · Grade BLetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #250Position by Experts Score among all companies we track in this category. of 295 wildlife removal services · 4.7★ from 442 Google reviews
Report card
Percentile vs other wildlife removal services (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: momentum and replies to reviews; weakest: value.
SatisfactionSatisfaction · 54% of the scoreRecency-weighted star average (2-year half-life), shrunk toward the category mean by review volume; the company’s own lifetime average as the prior; absolute: 4.0★ = 0, 5★ = 100.Clark Pest Control is better than 78% of wildlife removal services.B
78
ReliabilityReliability · 24% of the scoreHow rarely jobs go badly: share of 1–2★ reviews — 60% the last 24 months (or the 20 newest if fewer), 40% all-time; 0% = 100, 15%+ = 0; the category percentile can only raise it.Clark Pest Control is better than 69% of wildlife removal services.B
69
Craft & serviceCraft & service · 0% of the scoreGoogle review highlights: Quality, Professionalism, Responsiveness, Punctuality — how rarely reviewers flag them as a negative, per review since highlights began; 0% = 100, 5%+ = 0. Subtracted from the score (up to −10), never averaged in — clean highlights are the norm, not a bonus.Clark Pest Control is better than 84% of wildlife removal services.A
84
ValueValue · 14% of the scoreCustomers’ own price verdicts (Great / Reasonable vs Overpriced) and Value highlights; 65% absolute (all “reasonable” ≈ 80, “great” = 100), the category percentile can only raise it.Clark Pest Control is better than 65% of wildlife removal services.B
65
MomentumMomentum · 0% of the scorePenalises only a real slide: last-12-month average below lifetime (−0.5★ = 0). Still 4.8★+ over the last year, or steady/improving = 100. Subtracted from the score (up to −10), never averaged in.Clark Pest Control is better than 100% of wildlife removal services.A
100
Replies to reviewsReplies to reviews · 7% of the scoreHow often the owner publicly replies to reviews under 5★ (1–4★). Needs 3+ such reviews, otherwise not counted; 65% absolute (80%+ replied = 100), the category percentile can only raise it.Clark Pest Control is better than 89% of wildlife removal services.A
89
Reviews for your job
Customers hired Clark Pest Control for 8 kinds of job.
Clark Pest Control for termite inspection
Clear ✕Jobs reviewedHow many Google reviews are tagged with this job.6
★ on this jobAverage stars on the reviews where the customer tagged this exact job (Google’s “Services” field).4.83
Usually paidThe price range customers picked most often for this job.$80–100
Category typicalWhat the middle half of customers paid for this job across all companies in the category.$86–$371
Rank for this jobPosition of this company in the Job match ranking for this job among the companies we track.Its Job match: 66/100.How Job match is calculatedBuilt only from reviews Google tagged “Termite inspection”:Stars on this job 55%Number of such jobs 25%Overall Experts Score 20%Stars are pulled toward the category average when a company has few tagged jobs, so 3 perfect reviews don’t beat 80 great ones. 4.3★ scores 0, 5.0★ scores full. Volume is compared with the busiest company for this job.#119 / 133
Said fairOf customers who rated the price, the share who chose “Great price” or “Reasonable” rather than “Overpriced”.100%
All 6 Google reviews tagged “Termite inspection”
Danielle6 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Robert is friendly and knowledgeable. He takes the time to answer any questions I might have and can offer suggestions for any issues.
Paid $80–100Reasonable priceTermite inspectionGeneral pest inspection
George2 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 2 months ago★★★★★
Loved the live voice when calling Clark for the first time. They provided quick service and outstanding day-of communications. Both Carson and Chris were thorough and a pleasure to speak with.
Paid $100–120Reasonable priceHome inspectionTermite inspectionGeneral pest inspection
Terry4 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 4 months ago★★★★★
Noah is great! He took the time to help me understand the possibility of the flea situation and make decisions about treatment. Noah helped us before when ants got in the house and does our routine service every two months. Thanks Noah!
Great priceHome inspectionTermite inspectionFlea & mite extermination
Bill9 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
General pest control. Customer Service has been friendly and responsive. Main service Rep, Kevin, has been prompt & through...and responsive.
Lawn pest controlGeneral pest inspectionRodent extermination+ Responsiveness+ Quality+ Professionalism
Bill1 reviewTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 3 years ago★★★★
Rating only, no written review.
Ant exterminationBug & insect exterminationHornet & wasp extermination+ Punctuality+ Professionalism
LoriLocal Guide · 19 reviewsTotal number of Google reviews this person has written across all businesses on Google Maps (not just this one). More reviews usually means a more experienced, trustworthy reviewer. · 5 years ago★★★★★
Rating only, no written review.
Termite inspectionTermite extermination+ Responsiveness+ Punctuality+ Professionalism
Price
$113+5% vs typical wildlife removal services
Bar = middle half of what customers paid · gold mark = category median.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Great price 15%Reasonable 64%Overpriced 6%Not sure 15%
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Ant extermination | 68 | $79–$246 |
| Home inspection | 55 | $68–$168 |
| Spider extermination | 55 | $58–$139 |
| General pest inspection | 49 | $63–$128 |
| Bug & insect extermination | 46 | $71–$136 |
| Rodent extermination | 34 | $81–$323 |
| Hornet & wasp extermination | 18 | $81–$214 |
| Flea & mite extermination | 9 | $86–$323 |
