How the Experts Score is calculatedEach factor is scored 0–100 on absolute terms (standing in the category can only raise it), then weighted; problems flagged in review highlights or a recent slide in ratings are subtracted:Satisfaction 55%85+46.4Reliability 24%86+20.8Value 14%100+14.1Replies to reviews 7%67+4.7Experts Score= 86Grade A: A = 80+, B = 60–79, C = 40–59, D = 20–39. Needs 10+ reviews.86SCOREClassic Collision
Memphis, TN · Grade ALetter from the Experts Score: A = 80+, B = 60–79, C = 40–59, D = 20–39, F = under 20. · #43Position by Experts Score among all companies we track in this category. of 73 auto body shops · 4.8★ from 238 Google reviews
Report card
Percentile vs other auto body shops (100 = best)Each factor is scored 0–100 on absolute terms (star average, share of 1–2★ reviews, price verdicts…); standing within the category can only raise it, never lower it.. Strongest: craft & service and value; weakest: replies to reviews.
Reviews for your job
Customers hired Classic Collision for 8 kinds of job.
Classic Collision for body & trim
Clear ✕All 57 Google reviews tagged “Body & Trim” · showing 40
I highly recommend Classic Collision! They did an amazing job on my Charger and I couldn’t be happier with how everything turned out. The paint match came out great, everything lines up nicely, and the car looks like it should’ve never been damaged in the first place. The customer service was just as good as the…
Shop is clean and staff friendly. I liked that they communicated with me often via text on the progress of when my car would be finished.
I highly recommend their work. They completed it earlier than I thought, and it was perfection.
Very professional staff and great receptionist. Car was repaired fast and looks good as new. Job well done.
Great job on my vehicle and they are very professional great customer service especially Jennifer she kept me updated on everything, if I had to recommend anyone here I would….GO SEE JEN AT THE ONE ON SUMMER
This shop does great work. I was extremely satisfied with my car repair. I highly recommend them.
Classic Collision did a great job! The staff was professional and very helpful throughout the process. The repairs were completed timely and I’m very pleased with their work.
Excellent Service..Friendly Staff..Superb Job. I have used them twice. They get the job done very fast.
Classic collision on Summer did excellent work replacing and painting new bumper for our Nissan Rogue. Two day service and job was outstanding. This is my second repair at this shop and both times the job was excellent..
Great work by these guys after I was rear ended.
Robbie is wonderful
Drew did a tremendous job with my truck. It was done before the time that he said it was going to be ready. My truck looks brand new. Thanks, classic collision, you're the best at making cars look like they've never been wrecked before. I would 1000% recommend family and friends to you guys.
Excellent customer service and repairs to my car.
Everyone was very friendly and professional. The shop was clean and my vehicle was delivered 2 days earlier than promised. My vehicle was also returned clean. I will use them again.
Completely professional service Repairing my vehicle. Excellent staff.
Robbie and the lady at the the front desk was very professional, helpful, and the communication about my repairs was excellent. My car looks great!! I would highly recommend Classic Collision body shop on Summer Ave to my family and friends!!
Excellent work and customer service. My car looks better than new!
Highly recommend. Rate their work as excellent!
Classic Collision finished my car shrewd of schedule and did a great job! Excellent work!!!
Polite and professional staff. Car was beautifully repaired. Quick turnaround. Very happy with this business. I would definitely come back.
Classic Collision was professional and courteous. I was kept informed of the progress and status of the repair. The repair was completed as promised. I picked up my car the day it was promised. The car looked looked and drove as well as it did before the incident.
For writing one to 10 I would give Classic Collision a 20. I always knew When my car was ready, I was always well informed. When my car came back, it looked like a brand new car. They do a wonderful wonderful job.
I brought my Q50 in for repairs. Robby and the staff were very professional and great to work with. The team kept me informed with updates regarding the repairs on my vehicle. I am very satisfied with the outcome, and I highly recommend Classic Collison.
Best all around shop. Don’t use your insurance’s recommended shops. Go to Classic Collision and get it done right the first time. I’ve tried multiple other shops in the past and always had some kind of problem and the work was never done right. I have used Classic Collision 3 times now and have not been disappointed yet.
Very professional and timely!! Thanks Robbie!! The car looks wonderful!
HI GUYS, I RENT CARS ON THE TURO APP, AND WHENEVER A GUEST DAMAGE MY VEHICLES, I TAKE THEM STRAIGHT TO CLASSIC COLLISION, DREW IS AMAZING VERY INFORMATIVE AND DETAILED ABOUT HIS WORK! I RECOMMEND ANYONE TO CLASSIC COLLISION FOR YOUR AUTOMOTIVE REPAIRS.
I recently took my teenage son's truck in for some body damage. I had never used this place before, buy a family member had and recommended them. They allow for walk-up appointments, which was very helpful for working folks. They accessed my vehicle and damage areas and after a conversation about my expectations and…
The Classic Collision team, Drew in particular, were great to work with. I had gotten in my first accident, and was worried about the end result. The truck looks better than it did before the accident... and dang I love this truck. Drew was communicative with any update, they hit the deadlines that were provided,…
I give this shop a 5 star on the work they did in restoring my car to the appearance it had at the time of purchase.
Great repair work. Friendly staff
Very professional staff & service. Jennifer, their administrative assistant, is AMAZING!!
Updated Positive Review: I have to say that 3A Collision is concerned about their customers. They really take care of their customers and make sure that everything is done to perfection. I had to bring in my QX80 for some repairs, including replacing the driver's rear door and retinting the back window. I was…
cannot say enough great things about this repair shop!! my car got stolen and was damaged..everywhere inside and out.. it was a huge job, but when i got it back, it looked brand NEW. the staff are super nice and keep you updated throughout the entire process. thank you robby!!
My car got hit, so I decided to call 3A Collision! I ended up working with Robby. He was very professional and easy to work with. Robby made sure my car was taken care of. I got my car back last week and it looks better than ever. Joe, Drew, and Ray were very friendly when I met them. I highly suggest taking your car to 3A Collision on Summer.
Very Professional and welcoming staff. It’s been a long time since I’ve experienced great customer service!
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Price
Not enough reviews with a price yet.
Price verdictsGoogle asks reviewers whether the price was great, reasonable or overpriced; these are their answers.
Jobs customers hired them for
| Job | Reviews | Category typical |
|---|---|---|
| Body & Trim | 57 | — |
| Painting | 38 | — |
| Electrical | 5 | — |
| Auto detailing | 5 | — |
| General repairs & maintenance | 3 | — |
| Welding | 2 | — |
| Auto body & trim repair | 2 | — |
| Auto interior vacuuming | 2 | — |
